BBC Radio 5 Live Data Recovery
CDR's on air credit - Elis James and John Robins
During February 2020, Cheadle DATA Recovery Ltd performed a recovery for Dave Masterman, producer for BBC Radio 5 Live Elis James and John Robins show. They had lost three podcast recordings due to data corruption on an SD memory card. This happened because the audio recorder lost power mid recording. This, and CDR's involvement afterwards, is explained on the radio show (listen below, or via YouTube). An emergency 24 to 48-hour service was provided by CDR with a successful recovery. Full technical details of the SD card failure and the associated data recovery techniques can be found at the foot of this webpage - it proved a challenging case due to interleaving audio data.From Twitter:
This is Dave. Dave came from Manchester to London to record Elis and I doing an escape room. Dave carried all the kit. Dave has a dislocated shoulder. Dave spent two hours with us escaping from a room. This is Dave realising it hadn’t recorded. #PrayForDavepic.twitter.com/s1kNdbgCsf
To follow on from my former friend’s kind tweet about today’s audio disaster (@nomadicrevery), I thought I may as well now share with you the corrupt audio we have as a result. This will play in my nightmares for the next five years. pic.twitter.com/Kl9qsQWvLZ
Technical Details
File Allocation Table (FAT) corruption after power loss
Interleaved audio streams
Removal of the interleave
Partial recovery of the third podcast audio file
In the radio show, you can hear how the producer tried to "Wake up" the SD card by copying some additional data to the SD card after the data loss. The golden rule of data loss/recovery applies here: if you lose data turn the device off and do not attempt to use it. The audio recordings they wished to recover had not been marked as 'allocated' within the FAT. Consequently, when new data was copied to the SD card it wrote to areas of the SD card which contained the required data. Once data has been overwritten with new data there is no method to reverse this. As a consequence, it was only possible to recover the first 15 minutes of audio associated with the third podcast recording.
Until February 2021 you can listen to the full BBC Radio 5 Live Elis James and John Robins episode from the BBC's website.