How much does data recovery cost?

Fixed price fees provided in advance.

CDR - Manchester Data Recovery Services - aims to be as clear as possible about the pricing of its services and will provide a list of our charges to you in advance of any work. Please contact us on 0161 408 4857 or email CDR and we will send you a full up to date price list by email. CDR will conduct the diagnostic tests for free to confirm the type of failure your HDD or SSD has and then assign it to one of the prices listed. It is a no-obligation quotation. In most cases, during a phone conversation, it is possible to identify the type of fault with your device and provide you with an accurate quotation. For RAID arrays/servers, we always provide a fixed price quotation in advance of receiving your device.

We know what an emotive issue lost data can be – CDR offers realistic quotations over the phone based on the fault description. We will not just quote our lowest price over the phone.

Data Recovery Scams.

Unfortunately, there are a number of data recovery scams in the UK. Usually these companies will provide an attractive low price estimate in advance of receiving the HDD or SSD. Frequently a vague price range shall be provided and you will be told the "average price," of a recovery. Some companies will claim that nearly all data recovery work will cost between £97 - £200. However, on receipt of the device the quotation will increase significantly, usually to between £500 and £800. In addition to this, they will ask for a significant non-refundable fee ahead of performing any work, despite having advertised 'no-fix, no-fee recovery' terms. The non-refundable fee requested is claimed to be required for, "Donor parts," or "Research and Development," as your case is much more complicated than standard. Other 'scams' can include over charging for a new disk for data to be returned on, making an additional charge for the data to be copied to the HDD you provide for the return of data, or even charging upwards of £25 for a return courier fee.

Most reputable data recovery companies can provide you with an exact price of the cost of particular data recovery services. Do not accept vague price estimates before you send in your device. Make sure that you get a fixed quotation or price list sent to you by email, in advance, which covers all fees which a data recovery company may wish to make.

Before choosing any data recovery service CDR recommends potential customers to read the following article at "Data Recovery Report" on WayBackMachine. Please note that datarecoveryreport.com is a website based in the USA and is independent of CDR. However, many of our customers have found the information provided on this website as very useful. CDR's recommendation is that you ask any colleagues or friends for data recovery services which they have used personally and can recommend. Moreover, conduct searches on Google about any company you intend sending your device to and be sure to check past the first page of search results.

N.B. As of June, 2015, DataRecoveryReport appears to be offline, however the page can be viewed on the DataRecoveryReport WayBackMachine Internet archive.

No-fix, no-fee: Guaranteed.

All quotations include necessary donor parts and all work is on a 'no-recovery, no-fee basis'. That is, if we cannot recover data there are no charges made. There are never any diagnostic fees, or non-refundable charges, for RAIDs, servers, memory sticks, SSDs, or hard disk drives which have not been previously opened. Payment is only due after a file list is provided showing the data which has been recovered.

If at all possible please phone through on 0161 408 4857 to discuss the fault with your storage device. You will be able to speak to someone knowledgeable who works on the HDDs, SSDs and memory sticks and they should be able to give you a good idea of how your device has failed. It is also possible to arrange a free whilst-you-wait diagnostic test for your device. Once this is completed we can confirm the fault and which tier of pricing the recovery will be under.

Non-refundable fees.

CDR will never ask for any non-refundable fees for HDDs which have not been previously opened. Please view our full 'non-refundable fee' policy.

How quickly do you need your data?

We offer two levels of service at which the data recovery service can be completed. For details please see the "Time-scale of services" page.

Return of data.

If there is 20GB of less of recovered data then the data will be returned to by a secure download. The cost of this is included within any quotation. If you have more than 20GB of data it will be necessary to return your data on physical media. CDR can provide you with a new HDD or memory stick. Our up to date price list for return media is listed on the website. You are welcome to provide your own working return media hard disk drive or memory stick. If you do then there are no charges made for copying the recovered data to this device.

Data Recovery Case Studies
Too good to be true data recovery
Excellent
Cheadle DATA Recovery Ltd5.0
Based on 394 reviews
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Laura Tuckett
2 weeks ago
We had a positive experience with CDR. We had lost some images on an SD card which had sentimental value, and happily they were able to be retrieved. John was very clear and helpful throughout each step of the process and in answering any queries we had. I hope not to lose any data again in the future, but would use CDR again if I did!
Response from the owner:Hello Laura, thank you for the review. I am glad it was possible to make a recovery of the data from your memory card. Best regards, John C. Reid.
Phil Huitson
2 weeks ago
Excellent service and can't recommend enough; stop looking and use CDR! John was both professional and clearly well experienced he recovered a lifetime's worth of photos for me from my failed SSD - which it turned out had multiple points of failure. Thank you
Response from the owner:Hello Phil, thank you for the review. Your Corsair MP600 500 GB NVME SSD (CSSD-F500GBMP600) was first assessed as having a fault with the firmware. The device would not provide a drive identification in normal mode, and it was necessary to apply jumpers on the SSD to get the SSD into a factory/safe mode. Once this was achieved the SSD appeared to have the standard functionality associated with an SSD with failed firmware. Although your SSD used a controller chip (Phison PS5016) which was fully supported by the data recovery equipment for firmware repair/emulation, each attempt to do so failed. It was then established that the NAND itself had failed. Commands sent to identify the NAND parameters failed whilst the SSD was in safe mode. On this basis it was then necessary to assume that the point of failure was a bad connection between the NAND chips (where the data is stored) and the PCB of the SSD. Work then continued to dismount, clean, and re-ball all four NAND BGA chips and resolder these to the SSD. Once done the SSD could be detected with the correct ID. It was then possible to recover all of your data from the device. It is worth noting that the fixed fee quotation/price list which is provided in advance of receiving an SSD is always honoured even if it becomes a more involved case with multiple or challenging failures. Getting a 'tricky one' does not lead to ever-increasing fees as per the practice of certain DR companies. Best regards, John C. Reid.
James Williams
4 weeks ago
John was fantastic, providing an efficient and professional service. All data was recovered. Communication was great throughout. Thank you!
Response from the owner:Hello James, thank you for the review. Your Micron 1100 SSD was suffering with degraded NAND chips and producing read errors. With the appropriate hardware disk imaging equipment, and control of the temperature of the NAND chips it was possible to make a successful recovery of the data you required. I am glad you were pleased with the service. Best regards, John C. Reid.
Taha
1 month ago
John is a true gem! He helped me recover my SSD after a different computer shop couldn't do anything about it. He was very knowledgeable, professional and prompt. The services aren't cheap but fairly comparable when you look into data recovery services. Would recommend 10/10!
Response from the owner:Hello Taha, thanks for the review. Your SanDisk Extreme external SSD had an electronic failure. A number of components on the printed circuit board had failed. Using components from a matching donor SSD it was possible get the SSD to a state where the device would power on normally and attempts to read the data could be made normally. I am glad you were pleased with the service. Best regards, John C. Reid.

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