How much does data recovery cost?

Fixed price fees provided in advance.

CDR - Manchester Data Recovery Services - aims to be as clear as possible about the pricing of its services and will provide a list of our charges to you in advance of any work. Please contact us on 0161 408 4857 or email CDR and we will send you a full up to date price list by email. CDR will conduct the diagnostic tests for free to confirm the type of failure your HDD or SSD has and then assign it to one of the prices listed. It is a no-obligation quotation. In most cases, during a phone conversation, it is possible to identify the type of fault with your device and provide you with an accurate quotation. For RAID arrays/servers, we always provide a fixed price quotation in advance of receiving your device.

We know what an emotive issue lost data can be – CDR offers realistic quotations over the phone based on the fault description. We will not just quote our lowest price over the phone.

Data Recovery Scams.

Unfortunately, there are a number of data recovery scams in the UK. Usually these companies will provide an attractive low price estimate in advance of receiving the HDD or SSD. Frequently a vague price range shall be provided and you will be told the "average price," of a recovery. Some companies will claim that nearly all data recovery work will cost between £97 - £200. However, on receipt of the device the quotation will increase significantly, usually to between £500 and £800. In addition to this, they will ask for a significant non-refundable fee ahead of performing any work, despite having advertised 'no-fix, no-fee recovery' terms. The non-refundable fee requested is claimed to be required for, "Donor parts," or "Research and Development," as your case is much more complicated than standard. Other 'scams' can include over charging for a new disk for data to be returned on, making an additional charge for the data to be copied to the HDD you provide for the return of data, or even charging upwards of £25 for a return courier fee.

Most reputable data recovery companies can provide you with an exact price of the cost of particular data recovery services. Do not accept vague price estimates before you send in your device. Make sure that you get a fixed quotation or price list sent to you by email, in advance, which covers all fees which a data recovery company may wish to make.

Before choosing any data recovery service CDR recommends potential customers to read the following article at "Data Recovery Report" on WayBackMachine. Please note that datarecoveryreport.com is a website based in the USA and is independent of CDR. However, many of our customers have found the information provided on this website as very useful. CDR's recommendation is that you ask any colleagues or friends for data recovery services which they have used personally and can recommend. Moreover, conduct searches on Google about any company you intend sending your device to and be sure to check past the first page of search results.

N.B. As of June, 2015, DataRecoveryReport appears to be offline, however the page can be viewed on the DataRecoveryReport WayBackMachine Internet archive.

No-fix, no-fee: Guaranteed.

All quotations include necessary donor parts and all work is on a 'no-recovery, no-fee basis'. That is, if we cannot recover data there are no charges made. There are never any diagnostic fees, or non-refundable charges, for RAIDs, servers, memory sticks, SSDs, or hard disk drives which have not been previously opened. Payment is only due after a file list is provided showing the data which has been recovered.

If at all possible please phone through on 0161 408 4857 to discuss the fault with your storage device. You will be able to speak to someone knowledgeable who works on the HDDs, SSDs and memory sticks and they should be able to give you a good idea of how your device has failed. It is also possible to arrange a free whilst-you-wait diagnostic test for your device. Once this is completed we can confirm the fault and which tier of pricing the recovery will be under.

Non-refundable fees.

CDR will never ask for any non-refundable fees for HDDs which have not been previously opened. Please view our full 'non-refundable fee' policy.

How quickly do you need your data?

We offer two levels of service at which the data recovery service can be completed. For details please see the "Time-scale of services" page.

Return of data.

If there is 20GB of less of recovered data then the data will be returned to by a secure download. The cost of this is included within any quotation. If you have more than 20GB of data it will be necessary to return your data on physical media. CDR can provide you with a new HDD or memory stick. Our up to date price list for return media is listed on the website. You are welcome to provide your own working return media hard disk drive or memory stick. If you do then there are no charges made for copying the recovered data to this device.

Data Recovery Case Studies
Too good to be true data recovery
Karolina Wisniewska
Karolina Wisniewska
10:19 14 Aug 19
Called to see if I could get my accidentally deleted photos recovered, the phone was answered quickly and everything was explained clearly to myself. They explained that my data couldn't be recovered due to the type of disk that my laptop has. They said that they're up front about it because they don't want to charge me for something that they couldn't do anything about like other companies do. Very professional.read more
Simon Brooks
Simon Brooks
12:46 02 Aug 19
John at Cheadle Data Recovery is nothing short of a godsend. We had a Cfast 2 card corrupt on us at a video shoot and John was able to see us first thing the following morning. He explained the process very clearly and managed to retrieve the data in the time frame stipulated in the contract. The best thing about his service is there's no charge whatsoever if they don't manage to recover your data. I think it's incredible to be able to offer this and puts CDR head and shoulders above their competitors. Highly recommended!!read more
Nicholas Coope
Nicholas Coope
21:21 30 Jul 19
I recently suffered a (Seagate 2TB) hard drive failure where the disk went from performing apparently well to being unrecognised by Windows 10 in the space of a couple hours (without any apparent trauma) - a much shorter timescale than I had expected. The failed drive even prevented Windows from restarting even though it was not a system disk. Fortunately, I was able to open the computer case and disconnect the drive, which allowed Windows to boot normally. I then searched the Internet for pearls of wisdom - which are few and far between - and concluded that professional data recovery was the only viable option.Of the several data recovery companies in the UK, CDR seemed to have reviews that were believable and offered 'no recovery, no fee'. On further enquiry, the range of fees seemed quite reasonable compared to some of the larger companies (with bigger overheads?). Initially, I had some (unfounded, as it turned out!) concerns about dealing with a small company. Rather than risk further damage to the disk (or total loss) in the post, I chose to deliver the disk to CDR in person. John was able to power it up and confirm that it was not totally beyond hope, so I left it with him for a full diagnosis.Further testing revealed that one read head was completely inoperative and the others were not working very well, although there was no sign of a 'head crash' and consequent physical damage to the disk. So, John replaced the heads and was then able to recover all but two (unimportant, as it happens) files out of about 100,000. The recovered data was couriered back to me on a new USB external drive at reasonable cost. I have been extremely lucky in having a very successful recovery since there was no irrepairable physical damage. However, it seems to be the case that, in general, a failing disk should be powered up as little as possible and treated to professional help sooner rather than later!I have no hesitation is recommending CDR as a data recovery company.read more
OMER L GENC
OMER L GENC
17:09 27 Jul 19
i love this company he is very good many thanks
Lynsey Butcher
Lynsey Butcher
10:06 25 Jul 19
I contacted John as my micro SD Card suddenly stopped working on holiday. He was very friendly and spent some time getting to know my device and explaining relevant technology and processes. He shared the applicable prices with me and spent quite some time on the telephone trying to help me help myself using my own laptop computer. I then sent in my card for a free diagnostic which really was completely free and John responded within 24hours. I decided not to take the recovery any further and as promised, no data no fee. I would highly recommend contacting CDR data recovery. Everything claimed on the website was true as well as being fast and friendly. Thankyou for a great, honest service.read more

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