How much does data recovery cost?

Fixed price fees provided in advance.

CDR - Manchester Data Recovery Services - aims to be as clear as possible about the pricing of its services and will provide a list of our charges to you in advance of any work. Please contact us on 0161 408 4857 or email CDR and we will send you a full up to date price list by email. CDR will conduct the diagnostic tests for free to confirm the type of failure your HDD or SSD has and then assign it to one of the prices listed. It is a no-obligation quotation. In most cases, during a phone conversation, it is possible to identify the type of fault with your device and provide you with an accurate quotation. For RAID arrays/servers, we always provide a fixed price quotation in advance of receiving your device.

We know what an emotive issue lost data can be – CDR offers realistic quotations over the phone based on the fault description. We will not just quote our lowest price over the phone.

Data Recovery Scams.

Unfortunately, there are a number of data recovery scams in the UK. Usually these companies will provide an attractive low price estimate in advance of receiving the HDD or SSD. Frequently a vague price range shall be provided and you will be told the "average price," of a recovery. Some companies will claim that nearly all data recovery work will cost between £97 - £200. However, on receipt of the device the quotation will increase significantly, usually to between £500 and £800. In addition to this, they will ask for a significant non-refundable fee ahead of performing any work, despite having advertised 'no-fix, no-fee recovery' terms. The non-refundable fee requested is claimed to be required for, "Donor parts," or "Research and Development," as your case is much more complicated than standard. Other 'scams' can include over charging for a new disk for data to be returned on, making an additional charge for the data to be copied to the HDD you provide for the return of data, or even charging upwards of £25 for a return courier fee.

Most reputable data recovery companies can provide you with an exact price of the cost of particular data recovery services. Do not accept vague price estimates before you send in your device. Make sure that you get a fixed quotation or price list sent to you by email, in advance, which covers all fees which a data recovery company may wish to make.

Before choosing any data recovery service CDR recommends potential customers to read the following article at "Data Recovery Report" on WayBackMachine. Please note that is a website based in the USA and is independent of CDR. However, many of our customers have found the information provided on this website as very useful. CDR's recommendation is that you ask any colleagues or friends for data recovery services which they have used personally and can recommend. Moreover, conduct searches on Google about any company you intend sending your device to and be sure to check past the first page of search results.

N.B. As of June, 2015, DataRecoveryReport appears to be offline, however the page can be viewed on the DataRecoveryReport WayBackMachine Internet archive.

No-fix, no-fee: Guaranteed.

All quotations include necessary donor parts and all work is on a 'no-recovery, no-fee basis'. That is, if we cannot recover data there are no charges made. There are never any diagnostic fees, or non-refundable charges, for RAIDs, servers, memory sticks, SSDs, or hard disk drives which have not been previously opened. Payment is only due after a file list is provided showing the data which has been recovered.

If at all possible please phone through on 0161 408 4857 to discuss the fault with your storage device. You will be able to speak to someone knowledgeable who works on the HDDs, SSDs and memory sticks and they should be able to give you a good idea of how your device has failed. It is also possible to arrange a free whilst-you-wait diagnostic test for your device. Once this is completed we can confirm the fault and which tier of pricing the recovery will be under.

Non-refundable fees.

CDR will never ask for any non-refundable fees for HDDs which have not been previously opened. Please view our full 'non-refundable fee' policy.

How quickly do you need your data?

We offer two levels of service at which the data recovery service can be completed. For details please see the "Time-scale of services" page.

Return of data.

If there is 20GB of less of recovered data then the data will be returned to by a secure download. The cost of this is included within any quotation. If you have more than 20GB of data it will be necessary to return your data on physical media. CDR can provide you with a new HDD or memory stick. Our up to date price list for return media is listed on the website. You are welcome to provide your own working return media hard disk drive or memory stick. If you do then there are no charges made for copying the recovered data to this device.

Data Recovery Case Studies
Too good to be true data recovery
19:10 16 Nov 19
Recovered all data - very informative also.
13:35 16 Nov 19
I fully recommend CDR for your data recovery needs.After losing a large hard disk full of a lifetimes collection of media, I contacted CDR and spoke to John about the problem. He was honest, knowledgable and gave me very good advice explaining what had caused the failure. Importantly, he explained the actual costs of a mechanical failure recovery, honestly and concisely.There are many data recovery firms `out there` that will quote you a ridiculously low price for recovery and then raise the price considerably when they are in possession of your drive.CDR is NOT one of these firms, this gentleman is `on the level`.His quote for the work matched with what I expected. In my case I chose not to recover (* for now) as I was able to locate an old backup of some of the data I lost, so did not think it cost-effective to recover the remainder.*(for now..) john explained that I could store the drive for now and if still needed, send it in at a later date, the repair would still be possible.. - {good advice if your data is not critical}.).Be assured, Data recovery on a drive with mechanical failure IS expensive, it requires a clean room environment, long training and experience, and a deep technical knowledge of data storage. For the same reason that you would not want a cab driver piloting a jumbo jet full of passengers, neither do you want a script kiddy fiddling with your drive heads...;-)I appreciated the honest advice and truthful quote, so have no problem recommending more
Alexey Shemanov
Alexey Shemanov
15:26 06 Nov 19
Very professional service! Data fully restored from mechanically broken HDD. I hope I never have to use John's service again, but will keep the number just in case somebody else has similar issues. )
Matteo Bigliardi
Matteo Bigliardi
09:14 24 Oct 19
It can be very daunting to find a company to recover a failured external hard drive! A lot of competition, very high prices for the job and you don't know for sure you will get your data back. I researched online, many big companies with fancy addresses in London, calling you back in the space of 2 seconds to talk you into sending the hard drive to them...they must make a lot of money to pay those very high rent in London! Instead of going with the big companies, I opted for Cheadle DATA. The reviews I read felt trustworthy and I was favourably impressed. John was very clear and talked me through the procedure on the phone. I got the feeling it was the right choice so decided to go with them and I'm very happy I did. My questions and emails were promptly and professionally replied and I didn't feel pressured to send my hard drive to them, unlike other companies, which offer free pick up and returns. Everything went smooth. I got my full data recovery back, so very happy! Highly recommendread more
Joe S
Joe S
15:59 23 Oct 19
I run a small IT support company based in London and have now been referring clients with data recovery requirements we're not able to attend to in-house - John embodies the height of professionalism, with both a plain English and deep technical knowledge, I genuinely could not recommend him enough.The data recovery industry has a great many shark type business, as with anything technical the field is masked by the smoke and mirrors of technical abstraction - so if you have a disk issue, or data loss situation, finding a reliable and genuine provider is paramount.That aside, his prices are also very fair - reflected in the complexity of the recovery operation thats required... even his most time consuming and costly recoveries are often half the price of the competition. Cheadle Data recovery - TLDR : reliable and genuinely excellent service. Joe StillionAnyKeyIT Tech Supportread more