How much does data recovery cost?

Fixed price fees provided in advance.

CDR - Manchester Data Recovery Services - aims to be as clear as possible about the pricing of its services and will provide a list of our charges to you in advance of any work. Please contact us on 0161 408 4857 or email CDR and we will send you a full up to date price list by email. CDR will conduct the diagnostic tests for free to confirm the type of failure your HDD or SSD has and then assign it to one of the prices listed. It is a no-obligation quotation. In most cases, during a phone conversation, it is possible to identify the type of fault with your device and provide you with an accurate quotation. For RAID arrays/servers, we always provide a fixed price quotation in advance of receiving your device.

We know what an emotive issue lost data can be – CDR offers realistic quotations over the phone based on the fault description. We will not just quote our lowest price over the phone.

Data Recovery Scams.

Unfortunately, there are a number of data recovery scams in the UK. Usually these companies will provide an attractive low price estimate in advance of receiving the HDD or SSD. Frequently a vague price range shall be provided and you will be told the "average price," of a recovery. Some companies will claim that nearly all data recovery work will cost between £97 - £200. However, on receipt of the device the quotation will increase significantly, usually to between £500 and £800. In addition to this, they will ask for a significant non-refundable fee ahead of performing any work, despite having advertised 'no-fix, no-fee recovery' terms. The non-refundable fee requested is claimed to be required for, "Donor parts," or "Research and Development," as your case is much more complicated than standard. Other 'scams' can include over charging for a new disk for data to be returned on, making an additional charge for the data to be copied to the HDD you provide for the return of data, or even charging upwards of £25 for a return courier fee.

Most reputable data recovery companies can provide you with an exact price of the cost of particular data recovery services. Do not accept vague price estimates before you send in your device. Make sure that you get a fixed quotation or price list sent to you by email, in advance, which covers all fees which a data recovery company may wish to make.

Before choosing any data recovery service CDR recommends potential customers to read the following article at "Data Recovery Report" on WayBackMachine. Please note that datarecoveryreport.com is a website based in the USA and is independent of CDR. However, many of our customers have found the information provided on this website as very useful. CDR's recommendation is that you ask any colleagues or friends for data recovery services which they have used personally and can recommend. Moreover, conduct searches on Google about any company you intend sending your device to and be sure to check past the first page of search results.

N.B. As of June, 2015, DataRecoveryReport appears to be offline, however the page can be viewed on the DataRecoveryReport WayBackMachine Internet archive.

No-fix, no-fee: Guaranteed.

All quotations include necessary donor parts and all work is on a 'no-recovery, no-fee basis'. That is, if we cannot recover data there are no charges made. There are never any diagnostic fees, or non-refundable charges, for RAIDs, servers, memory sticks, SSDs, or hard disk drives which have not been previously opened. Payment is only due after a file list is provided showing the data which has been recovered.

If at all possible please phone through on 0161 408 4857 to discuss the fault with your storage device. You will be able to speak to someone knowledgeable who works on the HDDs, SSDs and memory sticks and they should be able to give you a good idea of how your device has failed. It is also possible to arrange a free whilst-you-wait diagnostic test for your device. Once this is completed we can confirm the fault and which tier of pricing the recovery will be under.

Non-refundable fees.

CDR will never ask for any non-refundable fees for HDDs which have not been previously opened. Please view our full 'non-refundable fee' policy.

How quickly do you need your data?

We offer two levels of service at which the data recovery service can be completed. For details please see the "Time-scale of services" page.

Return of data.

If there is 20GB of less of recovered data then the data will be returned to by a secure download. The cost of this is included within any quotation. If you have more than 20GB of data it will be necessary to return your data on physical media. CDR can provide you with a new HDD or memory stick. Our up to date price list for return media is listed on the website. You are welcome to provide your own working return media hard disk drive or memory stick. If you do then there are no charges made for copying the recovered data to this device.

Data Recovery Case Studies
Too good to be true data recovery
James McPhail
James McPhail
14:02 10 Feb 20
John was able to perform a full recovery on all of my data from a 250gb SeaGate hard drive from 2004 after the power input was exceeded by a 20v laptop charger.As a result I was able to maintain... every single file on the hard drive when a number of other data recovery companies said a full recovery was unlikely.I was dealt with promptly, with courtesy and in a very professional manner by John and would HIGHLY recommend his services!Many thanks once again for assisting me in keeping hold of many cherished files from my childhood.Kind regardsJames McPhailread more
Edwina Forrest
Edwina Forrest
11:40 31 Jan 20
After Apple Store managed to delete everything on my computer, they then found that the back up time machine would not restore. Had it not been for Cheadle Data recovery, I would have lost ALL my... files. John Reid was extremely helpful and explained fully the problem and he was able to retrieve all my files from the damaged hard drive, what a relief! I would highly recommend Cheadle Data Recovery and John Reid.read more
Paul Brooks
Paul Brooks
17:38 25 Jan 20
My company laptop hard drive failed and was in a very very very poor condition and when we came to use our backups we found that these were corrupted too. Despite the condition of the hard drive John... was able to recover all our critical business data from it. As well as being very pleasant to deal with John is incredibly talented when it comes to data recovery; we had our data retrieved and returned to us within three days and the price was reasonable too. John has saved my company days and days of work restoring our database and I cannot thank him enough. I would recommend Cheadle Data Recovery to anyone who finds themselves in a similar situation, many thanks.read more
Dan Hulme
Dan Hulme
15:44 22 Jan 20
When my HDD wasn’t detected by my laptop I thought that I would be never be able to ever get any of my data back! I was incredibly saddened and frustrated.It wasn’t until my HDD failed that I... realised quite how precious much of the now inaccessible data actually was, I had no other backups, something that I mustn’t overlook again!Initially, I followed the online advice of my HDD device manufacturer and sent my HDD to a company based in Surrey. I was absolutely stunned by the quote I received from this company and the very vague claims that the data “may” be recoverable, with no guarantees.A friend recommended that I obtain a quote from Cheadle Data Recovery (CDR). I asked the company in Surrey to return my HDD back to me. I spoke to John at CDR who explained the data recovery process to me in a very easy to understand manner. John is so polite, knowledgeable and reassuring. It is evident that John knows how emotive the issue of data loss can be and my telephone discussion with him put me at ease with the data recovery process and likely costs.Prior to returning my HDD back to me, the company in Surrey miraculously managed to provide me with a revised quote that was 50% less than their original quote! My trust with this company had gone and without any doubts I knew that CDR were the best option. The company in Surrey did return my HDD, but I expressed to John that I was concerned as to whether they may have sabotaged it. Thankfully, following John’s inspection he assured me that this wasn’t the case.The speed of service from CDR was superb, especially considering the fact that my communications with John fell within the Christmas and New Year closure period (John took the time to respond to my initial email during this time, despite the business being closed).Upon finding the fault with my HDD, John phoned me to explain that it was a faulty read/write head that had caused the data to become inaccessible. I was reassured that the price I was quoted by CDR included the necessary donor parts AND a full file listing detailing the recovered data and any data that was problematic (thankfully, none of the files were problematic). It must be noted that the company in Surrey wanted an additional £148.00 + VAT for a file listing to be included. This shows how incredible the value of CDR’s work truly is.Ultimately, I can’t thank John at CDR enough and I’m incredibly impressed by the level of service offered. I would have no hesitation in using CDR’s services again and I will be recommending CDR to everyone and anyone that requires data recovery.read more
popat kunjar
popat kunjar
17:08 21 Jan 20
We had excellent results and were very happy with our data recovery. CDR operates on a no-recovery, no-fee basis and provides a clear price in advance of you sending your failed device.... Communications were very good and the overall service from John was informative and excellent from start to finish.read more

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