How much does data recovery cost?

Fixed price fees provided in advance.

CDR - Manchester Data Recovery Services - aims to be as clear as possible about the pricing of its services and will provide a list of our charges to you in advance of any work. Please contact us on 0161 408 4857 or email CDR and we will send you a full up to date price list by email. CDR will conduct the diagnostic tests for free to confirm the type of failure your HDD or SSD has and then assign it to one of the prices listed. It is a no-obligation quotation. In most cases, during a phone conversation, it is possible to identify the type of fault with your device and provide you with an accurate quotation. For RAID arrays/servers, we always provide a fixed price quotation in advance of receiving your device.

We know what an emotive issue lost data can be – CDR offers realistic quotations over the phone based on the fault description. We will not just quote our lowest price over the phone.

Data Recovery Scams.

Unfortunately, there are a number of data recovery scams in the UK. Usually these companies will provide an attractive low price estimate in advance of receiving the HDD or SSD. Frequently a vague price range shall be provided and you will be told the "average price," of a recovery. Some companies will claim that nearly all data recovery work will cost between £97 - £200. However, on receipt of the device the quotation will increase significantly, usually to between £500 and £800. In addition to this, they will ask for a significant non-refundable fee ahead of performing any work, despite having advertised 'no-fix, no-fee recovery' terms. The non-refundable fee requested is claimed to be required for, "Donor parts," or "Research and Development," as your case is much more complicated than standard. Other 'scams' can include over charging for a new disk for data to be returned on, making an additional charge for the data to be copied to the HDD you provide for the return of data, or even charging upwards of £25 for a return courier fee.

Most reputable data recovery companies can provide you with an exact price of the cost of particular data recovery services. Do not accept vague price estimates before you send in your device. Make sure that you get a fixed quotation or price list sent to you by email, in advance, which covers all fees which a data recovery company may wish to make.

Before choosing any data recovery service CDR recommends potential customers to read the following article at "Data Recovery Report" on WayBackMachine. Please note that datarecoveryreport.com is a website based in the USA and is independent of CDR. However, many of our customers have found the information provided on this website as very useful. CDR's recommendation is that you ask any colleagues or friends for data recovery services which they have used personally and can recommend. Moreover, conduct searches on Google about any company you intend sending your device to and be sure to check past the first page of search results.

N.B. As of June, 2015, DataRecoveryReport appears to be offline, however the page can be viewed on the DataRecoveryReport WayBackMachine Internet archive.

No-fix, no-fee: Guaranteed.

All quotations include necessary donor parts and all work is on a 'no-recovery, no-fee basis'. That is, if we cannot recover data there are no charges made. There are never any diagnostic fees, or non-refundable charges, for RAIDs, servers, memory sticks, SSDs, or hard disk drives which have not been previously opened. Payment is only due after a file list is provided showing the data which has been recovered.

If at all possible please phone through on 0161 408 4857 to discuss the fault with your storage device. You will be able to speak to someone knowledgeable who works on the HDDs, SSDs and memory sticks and they should be able to give you a good idea of how your device has failed. It is also possible to arrange a free whilst-you-wait diagnostic test for your device. Once this is completed we can confirm the fault and which tier of pricing the recovery will be under.

Non-refundable fees.

CDR will never ask for any non-refundable fees for HDDs which have not been previously opened. Please view our full 'non-refundable fee' policy.

How quickly do you need your data?

We offer two levels of service at which the data recovery service can be completed. For details please see the "Time-scale of services" page.

Return of data.

If there is 20GB of less of recovered data then the data will be returned to by a secure download. The cost of this is included within any quotation. If you have more than 20GB of data it will be necessary to return your data on physical media. CDR can provide you with a new HDD or memory stick. Our up to date price list for return media is listed on the website. You are welcome to provide your own working return media hard disk drive or memory stick. If you do then there are no charges made for copying the recovered data to this device.

Data Recovery Case Studies
Too good to be true data recovery
Kerry O'Hare
Kerry O'Hare
17:38 04 Aug 20
After my hard drive dying on me, I took it to Curry's and paid £90 to use the Team No Know service. I sent the hard drive off and then received a phone call telling me I needed to pay £300 for a part... that could only be located in America and threw a load of computer jargon at me which I didn't understand!. After finding this very suspicious, I asked for my hard drive to be returned to me. John was then recommended to me through an associate who had just used John for a successful data retrieval. From the offset John was so professional with me, he explained everything in detail and in a language I would understand. John managed to retrieve an excellent percentage of the data and funny enough the part needed could be found in the UK and didn't cost £300!. I then went back to Curries and asked for my £90 back which they gave me. When I asked why I was being told a needed to handover £300 for a part only found in America, their answer was "oh, I don't know what they do when the items get sent" - maybe that's the problem! Massive thanks to John for saving my degree work and very sentimental photos. Very, very professional and will definitely recommend! Thanks John!.read more
Michael Upjohn
Michael Upjohn
18:03 27 Jul 20
I had a Western Digital 8TB disk fail after I plugged a 19v laptop cable in to a HDD caddy with my old disk in instead of the supplied cable, by mistake. I chose John based on other reviews, and was... able to drop off with him the same day.As others have said, John is clearly passionate and well-informed about this area, and I actually learnt quite a bit from him, which I had never known before.I left my disk with him, and he was able to retrieve 100% of my data and also offered me a choice of new disks based on my intended usage. Throughout he was very responsive, and made everything clear about where the process was upto.John has shipped the new disk shipped back to me and it works beautifully, and everything is exactly as I left it before the unfortunate incident.I hope I never get another disk fail, and that this will teach me about backing my data up is important, but I'd choose John again straight away if I needed disk help in future.Thank you John!read more
Jade Rogers
Jade Rogers
16:45 24 Jul 20
Highly recommended. I had a Seagate external hard drive fail whilst it was still under warranty, for no apparent reason. Cheadle Data Recovery were at all times professional, responsive and helpful,... clearly explaining and answering my questions at every part of the process. They managed to retrieve all my files from the hard drive. Seagate's own data recovery services would have been much slower and had misleading pricing. Very grateful to have found this place instead! Excellent service!read more
Sequin Factory
Sequin Factory
16:30 24 Jul 20
My hard drive took a slight knock but would no longer read. John was really upfront with me about the work involved to recover my data and very transparent on prices. I searched around for comparable... prices and found CDR to be competitive in the market. John recovered 98% of my data which I was very pleased with. He operates on a 'no-recovery, no-fee' basis. Very please - thanks you.read more

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