How much does data recovery cost?

Fixed price fees provided in advance.

CDR - Manchester Data Recovery Services - aims to be as clear as possible about the pricing of its services and will provide a list of our charges to you in advance of any work. Please contact us on 0161 408 4857 or email CDR and we will send you a full up to date price list by email. CDR will conduct the diagnostic tests for free to confirm the type of failure your HDD or SSD has and then assign it to one of the prices listed. It is a no-obligation quotation. In most cases, during a phone conversation, it is possible to identify the type of fault with your device and provide you with an accurate quotation. For RAID arrays/servers, we always provide a fixed price quotation in advance of receiving your device.

We know what an emotive issue lost data can be – CDR offers realistic quotations over the phone based on the fault description. We will not just quote our lowest price over the phone.

Data Recovery Scams.

Unfortunately, there are a number of data recovery scams in the UK. Usually these companies will provide an attractive low price estimate in advance of receiving the HDD or SSD. Frequently a vague price range shall be provided and you will be told the "average price," of a recovery. Some companies will claim that nearly all data recovery work will cost between £97 - £200. However, on receipt of the device the quotation will increase significantly, usually to between £500 and £800. In addition to this, they will ask for a significant non-refundable fee ahead of performing any work, despite having advertised 'no-fix, no-fee recovery' terms. The non-refundable fee requested is claimed to be required for, "Donor parts," or "Research and Development," as your case is much more complicated than standard. Other 'scams' can include over charging for a new disk for data to be returned on, making an additional charge for the data to be copied to the HDD you provide for the return of data, or even charging upwards of £25 for a return courier fee.

Most reputable data recovery companies can provide you with an exact price of the cost of particular data recovery services. Do not accept vague price estimates before you send in your device. Make sure that you get a fixed quotation or price list sent to you by email, in advance, which covers all fees which a data recovery company may wish to make.

Before choosing any data recovery service CDR recommends potential customers to read the following article at "Data Recovery Report" on WayBackMachine. Please note that is a website based in the USA and is independent of CDR. However, many of our customers have found the information provided on this website as very useful. CDR's recommendation is that you ask any colleagues or friends for data recovery services which they have used personally and can recommend. Moreover, conduct searches on Google about any company you intend sending your device to and be sure to check past the first page of search results.

N.B. As of June, 2015, DataRecoveryReport appears to be offline, however the page can be viewed on the DataRecoveryReport WayBackMachine Internet archive.

No-fix, no-fee: Guaranteed.

All quotations include necessary donor parts and all work is on a 'no-recovery, no-fee basis'. That is, if we cannot recover data there are no charges made. There are never any diagnostic fees, or non-refundable charges, for RAIDs, servers, memory sticks, SSDs, or hard disk drives which have not been previously opened. Payment is only due after a file list is provided showing the data which has been recovered.

If at all possible please phone through on 0161 408 4857 to discuss the fault with your storage device. You will be able to speak to someone knowledgeable who works on the HDDs, SSDs and memory sticks and they should be able to give you a good idea of how your device has failed. It is also possible to arrange a free whilst-you-wait diagnostic test for your device. Once this is completed we can confirm the fault and which tier of pricing the recovery will be under.

Non-refundable fees.

CDR will never ask for any non-refundable fees for HDDs which have not been previously opened. Please view our full 'non-refundable fee' policy.

How quickly do you need your data?

We offer two levels of service at which the data recovery service can be completed. For details please see the "Time-scale of services" page.

Return of data.

If there is 20GB of less of recovered data then the data will be returned to by a secure download. The cost of this is included within any quotation. If you have more than 20GB of data it will be necessary to return your data on physical media. CDR can provide you with a new HDD or memory stick. Our up to date price list for return media is listed on the website. You are welcome to provide your own working return media hard disk drive or memory stick. If you do then there are no charges made for copying the recovered data to this device.

Data Recovery Case Studies
Too good to be true data recovery
Rob Rhind
Rob Rhind
23:20 29 Nov 21
John Reid and Cheadle Data Recovery were recommended to me and I am very grateful they were. I had a failed laptop hard drive with a physically damaged platter, the worst kind of situation. This... complicated recovery was handled with the utmost professionalism. Communication was excellent throughout the process; I had complete confidence that John was definitely my best chance of recovering some important data. The results exceeded all my expectations and with an understanding of the work involved, feel the money paid was minimal for the service provided. I hope a few people that are in a similar situation to mine, see my review, appreciate its sincerity and very sensibly employ John Reid and Cheadle Data more
09:09 28 Nov 21
After an accident with our hard drive, no data obviously being read we were looking for data recovery services. My IT company suggested cheadle data recovery.From the outset the company displayed... professionalism. A set time to arrive. John explained to me the possible damage, and even the other reasons hard drives can cause problems.He took the hard drive in and diagnosed this within 48 hours and informed us of an estimated time it would be complete. Throughout we were informed of each step of the process which is brilliant.After a week and half we were given the good news that almost all the data was being read.Why have I given this company a 5 star:Almost immediately responded to my queriesWas always polite even when I asked so many questions. Always stayed patient.Got late to collect but said it was okay, was very courteous.Did not overcharge like many companies would if they knew what industry you were inExplained how the directories of files were organised.Charged us what he would for allAnd the service was quick. I have heard of some companies taking over a month.Lastly EVEN WHEN we got the files back, he still said he would help do more if needed to get more files back. What a lovely gesture!!Only thing is we got to go through 9000+ files now and organise them.I would recommend this company to anyone who was in the mess we were.Thanks JohnFrom all at Star Printread more
chris law
chris law
17:42 03 Nov 21
Excellent service.. all items dealt with as promised.
Damien Obringer
Damien Obringer
17:11 31 Oct 21
Recently had the pleasure of a failed hard drive in my MacBook. After researching some companies I decided to call Cheadle Data Recovery as they had plenty of great feedback. John explained the... options and costings of trying to recover the data and was very upfront with the timings and what to expect. Luckily he managed to get all my files back with my work, and I picked up a replacement drive with them on. Super happy as they saved me and my clients a lot of time having to recreate them all the files. Would certainly recommend giving them a call to see if they can help - super service!read more