Cheadle DATA Recovery Ltd Reviews

Customer testimonials.

CDR has been trading since 2006; providing services to multi-national businesses, medical, educational and government institutions, small businesses, and of course home-users/individuals.

We are honest with customers about the work required and the costs. This includes providing a clear price list or fixed price quotation in advance of receiving any device. The reviews which CDR receive are on external web-pages, including Google Maps/Business, Facebook, FreeIndex, Yellow Pages, Reviews and TrustPilot.

Why are Google and Facebook reviews preferred?

In general, we recommend Google Reviews and Facebook for feedback, or searching forums like "Money Saving Expert". This is because each of these platforms require users to have a profile, which their other reviews are linked to. This increases transparency, trust, and lowers the likelihood of fake reviews. Importantly, business owners cannot have (negative) reviews removed or altered on these platforms.

Investigations by the BBC and The Guardian, revealed that there are a large number of fake reviews on dedicated review websites like Trustpilot. In addition to this, businesses could easily get negative reviews removed using the 'missing proof of purchase function'. Consequently, we cannot recommend these sites to be particularly reliable, despite having our own business profile on each.

Below are a selection of reviews from the CDR Google Maps and Facebook pages. There are a small number of duplicate reviews below where the customer has written a review on both Google Business and Facebook.

Jayne Ann Lomas
Jayne Ann Lomas
10:13 18 Feb 21
John was so lovely to chat to... he came up with a three step approach to recovery of my data. First was a DIY solution, if that didn’t work he gave me a two tier fixed price quote. I’m happy to say I managed to recover it myself, but wouldn’t have done so without the confidence Johns advice gave me! Thank you so much!
Steve Nunn
Steve Nunn
21:00 16 Feb 21
Unfortunately there are many firms offering data recovery who give the business a bad name. John Reid at Cheadle is one of the good guys. Clear communication, reasonable prices and professional service. I would use him for any future data recovery needs I had without hesitation and I'm very happy to give him a 5 star review.
James
James
08:50 31 Jan 21
I'm a student who came to John with an issue with my hard drive concerning uni work and he was very professional throughout, very clear and informative, reasonably priced (no gimmicks, just a straightforward 2 tier pricing system) and offered a quick turnaround as to being a student, for the service to be completed just before Christmas which I appreciated! Would definitely use again
Eliezer Zusman
Eliezer Zusman
01:19 31 Jan 21
John.He provides the best customer service. The phones call to John its a pleasure to speak to him relaxing and calm every time. The chatting with email its also a pleasure with successful updates every time.Also when John can't do a recovery for KEZ services he's always trying to help me where to I sent the device.Keep going 💪KEZ staff want to give you a 5 🌟
Emma Hind
Emma Hind
11:09 27 Jan 21
A highly professional service; recovered my data and kept me up to date along the way. Many thanks!
Filip Jandus
Filip Jandus
12:31 25 Jan 21
Data recovery is always expensive across the world. I got fair offer, good problem description. Good and fair dealing!
Bearraigh Lunt
Bearraigh Lunt
09:26 24 Jan 21
Last November, I managed to knock my backup utility and, as a result, I couldn't access any of my data. I tried Georges Moore of Smithdown Computers (nearly a month later), he couldn't do anything. Fix-It Liverpool were useless...they couldn't do anything, I even asked Steve Reynolds (who, until 2018, was my main computer technician); no, data recovery wasn't his thing but he did recommend a Dr John Reid. Although I sent it into him just before Christmas, it wasn't until New Year that he'd booked it in. Anyway, long story short, he worked a ****ing MIRACLE, managing to recover EVERYTHING, copying it onto a Seagate expansion drive I'd provided. Thanks to this absolute DIAMOND, I'm firing on all cylinders. I told him about one company I NEARLY sent it off to and his advice was to avoid like the plague because, although they were only going to charge a fraction of what he quoted me, it would've been a third-rate, bargain-basement job. It cost me a fair bit but in the end it was WORTH it. This man's had glowing reviews from others; well, mine is so ILLUMINATING it can be seen for MILES. Just one thing, if you supply any leads with any sick hardware you send him, he'll return them as long as you ASK after you've filled in the form
Kevin Hinde
Kevin Hinde
10:53 12 Jan 21
Having already taken a macbook to another company for data retrival John at Cheadle Data was still happy to give advice and support by email and did eventually take a look at the drive. He confirmed that it was not possible in this case to do anything further. What I did like was John's professionalism and willingness to engage in communication. I will certainly go to them first next time I encounter similar problems. First rate service.
Fiona Scott
Fiona Scott
11:20 08 Jan 21
John at Cheadle Data Recovery provided an excellent service and was able to recover all of the data one of our failed harddrives. Such a relief to find a professional company when handling such important data.
Peter Ding
Peter Ding
10:23 17 Dec 20
Very professional pro.pt service.
William Davies
William Davies
06:58 08 Dec 20
An excellent service that I can easily recommend to anyone looking for a fair price to recover data.
Stuart Ardern
Stuart Ardern
10:15 09 Nov 20
I work within a relatively short distance of Cheadle Data Recovery, so was able to make an appointment and deliver a faulty drive in person. Immediate technical investigation confirmed tentative e-mail diagnosis. Recovered was achieved in the specified time and I got all my critical files back.
Alick Smith
Alick Smith
10:23 07 Nov 20
I was kept in constant communication with the team and every element was explained to me throughout the process. CDR were true to their word on how they worked and were very professional from start to finish.The replacement drive and recovered data was returned quickly and as promised.Would recommend them if you need your data to be recovered by true professionals!!
A Vallance
A Vallance
11:29 29 Oct 20
I contacted Cheadle Data Recovery due to all the 5 star reviews and I'm glad I did. John managed to retrieve 100% of my data after my drive suffered from bad sectors. Luckily the data could be retrieved with software tools instead of having to open the drive, which meant the cost was on the lower end of the scale.
Terry Andrews
Terry Andrews
09:25 17 Oct 20
I spoke to John a few weeks ago to see if he could recover data from a corrupt micro SD card he fully explained the problems with this type of recovery but as it was no recovery no fee I decided to proceed another company wanted payment upfront with no refund if they were unsuccessful john recovered all of the files for me a totally professional company and I would recommend to anyone
Edward Poole
Edward Poole
10:36 19 Sep 20
Very helpful.
DasHHat
DasHHat
16:39 09 Sep 20
Fantastic service with frequent updates on job progressThis is a recovery service you can actually trust!Picks up the phone straight away and answers emails very quickly.I look forward to working with them in the future for my customers hard drive repair needs.The prices are clear and up front from the very beginning. One price for if the Drive has a lesser software problem and a higher price if it turns out it is mechanical. Both of mine were the lower "software" price, no upselling/scams here of skyrocketing prices once they have your drive to extort you.You receive a file via email with everything that can be recovered before even paying. So if your files aren't there or not recoverable, you can cancel the job and be on your way!Incredible customer experience, nothing is more terrifying than the prospect of paying money and potentially not even getting your data back.I received an email when my device arrived with them and every stage it went through. At no point was I worried or questioning what was going on with the recovery.So happy to have found someone trustworthy in this field notorious for cowboys who damage your drives and charge you for it. The prospect of now offering a reliable hard drive repair service to my customers is incredibly comforting.I sent an old drive from a piece of medical machinery under "emergency" time scales as it was vital to get it back for patients. It was back in my hands with a near 100% recover of my files in LESS than a week INCLUDING shipping times! Incredible.I was happy, my customer was especially happy.Can't recommend highly enough.
marvin speakman
marvin speakman
10:52 23 Aug 20
After my fusion drive failed on my iMac i was left without a lot of client work and several gigs of music i had collected over the last few years.John explained what was needed to recover the data and even fitted the drive in my iMac.Great friendly service, ALL data recovered, I can't recommend John highly enough.Marv.
akorn80
akorn80
17:27 22 Aug 20
A faultless service from a thoroughly nice man. Extremely efficient process and a delighted customer here with 100% recovery. Couldn’t recommend him more. 👍🏻
Alex Fletcher
Alex Fletcher
17:20 07 Aug 20
John went above and beyond to recover my data, eventually recovering more than originally found. Cannot recommend enough, very trustworthy and honest. I had precious family photos from our time together in lockdown which I thought may be lost forever.
Drum-Ed
Drum-Ed
11:33 06 Aug 20
I am extremely happy with the service from John at Cheadle data recovery. I had previously send my drive to another nationwide recovery company who were not upfront with their costs and would have cost me more than twice the price that John did the work for. A very professional and helpful company that i would highly recommend to anyone with a dat recovery issue.Mike
Kerry O'Hare
Kerry O'Hare
17:38 04 Aug 20
After my hard drive dying on me, I took it to Curry's and paid £90 to use the Team No Know service. I sent the hard drive off and then received a phone call telling me I needed to pay £300 for a part that could only be located in America and threw a load of computer jargon at me which I didn't understand!. After finding this very suspicious, I asked for my hard drive to be returned to me. John was then recommended to me through an associate who had just used John for a successful data retrieval. From the offset John was so professional with me, he explained everything in detail and in a language I would understand. John managed to retrieve an excellent percentage of the data and funny enough the part needed could be found in the UK and didn't cost £300!. I then went back to Curries and asked for my £90 back which they gave me. When I asked why I was being told a needed to handover £300 for a part only found in America, their answer was "oh, I don't know what they do when the items get sent" - maybe that's the problem! Massive thanks to John for saving my degree work and very sentimental photos. Very, very professional and will definitely recommend! Thanks John!.
Michael Upjohn
Michael Upjohn
18:03 27 Jul 20
I had a Western Digital 8TB disk fail after I plugged a 19v laptop cable in to a HDD caddy with my old disk in instead of the supplied cable, by mistake. I chose John based on other reviews, and was able to drop off with him the same day.As others have said, John is clearly passionate and well-informed about this area, and I actually learnt quite a bit from him, which I had never known before.I left my disk with him, and he was able to retrieve 100% of my data and also offered me a choice of new disks based on my intended usage. Throughout he was very responsive, and made everything clear about where the process was upto.John has shipped the new disk shipped back to me and it works beautifully, and everything is exactly as I left it before the unfortunate incident.I hope I never get another disk fail, and that this will teach me about backing my data up is important, but I'd choose John again straight away if I needed disk help in future.Thank you John!
Jade Rogers
Jade Rogers
16:48 24 Jul 20
Cannot recommend highly enough! So grateful to have had all my photographs recovered from a faulty Seagate drive, which contained 6 months worth of work. John was professional, friendly and helpful at all times and clearly very knowledgable. Excellent service, many thanks!
Jade Rogers
Jade Rogers
16:45 24 Jul 20
Highly recommended. I had a Seagate external hard drive fail whilst it was still under warranty, for no apparent reason. Cheadle Data Recovery were at all times professional, responsive and helpful, clearly explaining and answering my questions at every part of the process. They managed to retrieve all my files from the hard drive. Seagate's own data recovery services would have been much slower and had misleading pricing. Very grateful to have found this place instead! Excellent service!
Sequin Factory
Sequin Factory
16:30 24 Jul 20
My hard drive took a slight knock but would no longer read. John was really upfront with me about the work involved to recover my data and very transparent on prices. I searched around for comparable prices and found CDR to be competitive in the market. John recovered 98% of my data which I was very pleased with. He operates on a 'no-recovery, no-fee'basis. Very please - thanks you.
Dimitar Dimitrov
Dimitar Dimitrov
16:42 14 Jul 20
Hassle free and dedicated professional service.Cheadle Data Recovery managed to fully extract my data from my 2 hard drives as a result of incorrect power-supply swap causing a 12v to 5v injection to both HDD boards.In about 5 minutes into phone call and discussing a bit of the technical/incident details, I was sure this was the correct place to ring and service to engage.Every single step of the process is handled meticulously.Highly recommended.
Vic Daher
Vic Daher
10:17 07 Jul 20
First time I got a problem with my external HDD and I ended up choosing CDR's service and it was the best choice I made. John managed to recover 100% of my data and the customer service was excellent. I even learned more about external hard drives.
David Harker
David Harker
23:27 06 Jul 20
I have been very impressed with Cheadle DATA Recovery. John was most professional from diagnosis to recovery and very clear on pricing tiers. Having a view of the data which could be recovered before going ahead with the recovery was most useful. I would not hesitate to recommend John and use his services again.
Ethan Lewis
Ethan Lewis
17:08 02 Jul 20
A drive that I had randomly failed and I discovered a bit of information on YouTube and other places about how unreliable that drive was and what the problem was likely to be. Cheadle Recovery did not just look at my drive without asking for a fee but also could tell me over the phone that it was a mechanical failure including directing me to a fuller explanation on their website. This gave me a lot of confidence to send my drive over and I was informed completely before they opened up the drive what consequence that would bring and also what was likely going on. The information given over the phone helped my own research greatly in understanding what was actually being done to recover my Data. I am incredibly relieved that only 12 gb of the 1.2 tb of data on my drive was corrupted and I have recieved even the large photo library, final cut x and logic x files I thought might be hard to get back. I was so worried I wouldn’t find a company I would trust enough to send them my broken drive.
Matt Tucker
Matt Tucker
15:50 02 Jul 20
2nd time I've used John to recovery data from a corrupted Hard drive. He does an excellent job. Got almost all of the data back on both occasions and a great experience all round.
Reena
Reena
20:16 28 Jun 20
John presented as highly knowledgable from the start. The pricing structure was clear and the service prompt eg courier arrangements being made and updates being given. Further nearly all of my data was recovered.
Greg Cooper (Digital State)
Greg Cooper (Digital State)
07:54 25 Jun 20
Im the owner of a digital agency and data plays a key part in that work. I was very impressed with the depth of this companies technical knowledge, they clearly know their stuff and we will use them again.
Ruth Evans
Ruth Evans
14:16 24 Jun 20
Brilliant service. I had a mechanical failure on my back up drive and John recovered the most important files very quickly. I would highly recommend this company.
Ruth Evans
Ruth Evans
14:14 24 Jun 20
Brilliant service. I had a mechanical failure on my back up drive and John recovered the most important files quickly. I would highly recommend this company.
James Arthur Robinson
James Arthur Robinson
11:36 20 Jun 20
John was extremely helpful on the phone when I called him and really knows his stuff. Will definitely keep him in mind for future data recovery needs.
James Robinson
James Robinson
11:35 20 Jun 20
John was extremely helpful on the phone when I called him and really knows his stuff. Will definitely keep him in mind for future data recovery needs.
Andy L
Andy L
20:27 29 May 20
I'm very pleased with the service. I was sent regular updates on the progress, the prices were clear upfront and they were very quick to get back to me regarding any queries I had.
Shafiq Rashid
Shafiq Rashid
17:09 22 May 20
Excellent service
David McGarvey
David McGarvey
15:09 13 May 20
Excellent advice and assessment of the data issue I had. Very much appreciated.
j h
j h
12:27 08 May 20
My 1TB Seagate hard drive failed one day with a very unhelpful message at boot up saying 'SMART drive detects imminent failure : failing attribute #05 to minimise risk of data loss, back up the contents of your hard drive and run DPS self-test in F10 set up'. How I was to back up my data I dont know as I could not get win10 to boot!I tried to get my data recovered myself using an online free programme called EaseUS. I spent many days going round in circles as the programme kept stalling. I did not know whether it was mechanical damage or a disk error.I looked online for good reviews and found Cheadle DATA Recovery Ltd as about 15 years earlier I remember giving my disk to a local computer shop and me getting the disk back and no data.I called John at CDRL and he explained it sounded like a non-mechanical problem so offered his less costly option. I also opted for the 7 to 9 working day service. Not cheap at £395.99 including new disk, courier service & VAT but according to reviews I was confident the costs would not increase whilst having a good chance of success.I was able to track the progress online from receipt, to initial cloning of the disk, to the folder and file structure being built. On working day 9 I received the file structure, confirmed everything was recovered, paid and I received a disk 2 days later.Turned out that the problem was disk errors that the heads could not by-pass and a firmware update was needed. i.e. I was never going to get any success via online programmes.I am very grateful to John for his skills and professionalism.
Joel Robison
Joel Robison
17:27 24 Apr 20
The service from Cheadle DATA Recovery was excellent. John was helpful and clear in the information that he shared and up front with all costs, timelines and possible outcomes. I appreciated that he took the time to explain the process and was totally transparent in how it all worked. Absolutely recommend for any data recovery needs!
Jason Bradbury
Jason Bradbury
10:49 26 Mar 20
Great experience - very informative at every stage of the data recovery process. Transparent pricing and process. Definitely recommend!
Andy Radulescu
Andy Radulescu
01:55 25 Mar 20
Excellent professional communication and constant updates on the situatuion at regular intervals. I didn't expect everything to run so smootly from start to finish... as a university student with VERY close deadlines, it wasn't a matter of losing all my critical files/assignments, it was about failing the enitire year due to carelessness (not backing up regularly)... Now, with everything fully recovered, I can say without a doubt that I cannot recommend John's services enough! Pricey, as all data recovery services tend to be, but very convenient for the customer. The "No-Recovery, No-Fee" / free diagnostic aspects are quite reassuring! And once again, thank you!
Jamall Nasir
Jamall Nasir
17:19 13 Mar 20
I cannot recommend Cheadle Data Recovery and Dr John Reid highly enough. You will be hard placed to find a more responsible, professional and thoroughly honest evaluation for your data recovery. Unfortunately in my case it wasn't possible to recover the data through no fault of John and his company. I had previously sent my internal hdd which had simply failed and not suffered any physical damage to a company who are 'prominent' in the data recovery 'field'. They claimed they could recover my data but at an exorbitant cost. I refused and had my hdd returned. I then sent it to John who on opening sent me the picture below. Remember the hdd had just failed and had not suffered any physical abuse. The picture and John's assessment clearly showed that the platter had been subjected to horrendous scratching and mishandling. John gave me a comprehensive explanation and an honest evaluation spending some time on my disk. As per Cheadle's claim there was no recovery so no charge even after the effort John had put into communicating with me. Don't risk it - go to Cheadle Data Recovery first.
Jon Wright
Jon Wright
19:27 10 Mar 20
I had been to two different high street computer repair shops before I found out about this company. Neither of the repair shops could recover any of the data I needed from my corrupted hard drive. John at Cheadle DATA Recovery explained the process of recovery very clearly and managed to retrieve everything I needed. Not cheap, but definitely worth it for great results.
AMAROQ DIESEL OUTBOARD
AMAROQ DIESEL OUTBOARD
12:17 10 Mar 20
Great service and kept us updated along the way, would highly recommend. They recovered all the data apart from a couple of corrupted pictures so couldn't of asked for more. hopefully will never have to use again but will be the first point of call if needed. Thank you
James McPhail
James McPhail
14:02 10 Feb 20
John was able to perform a full recovery on all of my data from a 250gb SeaGate hard drive from 2004 after the power input was exceeded by a 20v laptop charger.As a result I was able to maintain every single file on the hard drive when a number of other data recovery companies said a full recovery was unlikely.I was dealt with promptly, with courtesy and in a very professional manner by John and would HIGHLY recommend his services!Many thanks once again for assisting me in keeping hold of many cherished files from my childhood.Kind regardsJames McPhail
Edwina Forrest
Edwina Forrest
11:40 31 Jan 20
After Apple Store managed to delete everything on my computer, they then found that the back up time machine would not restore. Had it not been for Cheadle Data recovery, I would have lost ALL my files. John Reid was extremely helpful and explained fully the problem and he was able to retrieve all my files from the damaged hard drive, what a relief! I would highly recommend Cheadle Data Recovery and John Reid.
Paul Brooks
Paul Brooks
17:38 25 Jan 20
My company laptop hard drive failed and was in a very very very poor condition and when we came to use our backups we found that these were corrupted too. Despite the condition of the hard drive John was able to recover all our critical business data from it. As well as being very pleasant to deal with John is incredibly talented when it comes to data recovery; we had our data retrieved and returned to us within three days and the price was reasonable too. John has saved my company days and days of work restoring our database and I cannot thank him enough. I would recommend Cheadle Data Recovery to anyone who finds themselves in a similar situation, many thanks.
Dan Hulme
Dan Hulme
15:44 22 Jan 20
When my HDD wasn’t detected by my laptop I thought that I would be never be able to ever get any of my data back! I was incredibly saddened and frustrated.It wasn’t until my HDD failed that I realised quite how precious much of the now inaccessible data actually was, I had no other backups, something that I mustn’t overlook again!Initially, I followed the online advice of my HDD device manufacturer and sent my HDD to a company based in Surrey. I was absolutely stunned by the quote I received from this company and the very vague claims that the data “may” be recoverable, with no guarantees.A friend recommended that I obtain a quote from Cheadle Data Recovery (CDR). I asked the company in Surrey to return my HDD back to me. I spoke to John at CDR who explained the data recovery process to me in a very easy to understand manner. John is so polite, knowledgeable and reassuring. It is evident that John knows how emotive the issue of data loss can be and my telephone discussion with him put me at ease with the data recovery process and likely costs.Prior to returning my HDD back to me, the company in Surrey miraculously managed to provide me with a revised quote that was 50% less than their original quote! My trust with this company had gone and without any doubts I knew that CDR were the best option. The company in Surrey did return my HDD, but I expressed to John that I was concerned as to whether they may have sabotaged it. Thankfully, following John’s inspection he assured me that this wasn’t the case.The speed of service from CDR was superb, especially considering the fact that my communications with John fell within the Christmas and New Year closure period (John took the time to respond to my initial email during this time, despite the business being closed).Upon finding the fault with my HDD, John phoned me to explain that it was a faulty read/write head that had caused the data to become inaccessible. I was reassured that the price I was quoted by CDR included the necessary donor parts AND a full file listing detailing the recovered data and any data that was problematic (thankfully, none of the files were problematic). It must be noted that the company in Surrey wanted an additional £148.00 + VAT for a file listing to be included. This shows how incredible the value of CDR’s work truly is.Ultimately, I can’t thank John at CDR enough and I’m incredibly impressed by the level of service offered. I would have no hesitation in using CDR’s services again and I will be recommending CDR to everyone and anyone that requires data recovery.
popat kunjar
popat kunjar
17:08 21 Jan 20
We had excellent results and were very happy with our data recovery. CDR operates on a no-recovery, no-fee basis and provides a clear price in advance of you sending your failed device. Communications were very good and the overall service from John was informative and excellent from start to finish.
Paul Burley
Paul Burley
11:25 03 Jan 20
After damage to my external hard drive, caused by a power surge, I did my homework and chose Cheadle Data Recovery on the strength of the feedback they'd already received. On speaking to John, he was clear, transparent and precise about the process and their very reasonable pricing structure. We spoke over the phone as well as email and he was always prompt to respond to any of my questions. In short: I was delighted to receive a new external drive with 100% of my data restored and wouldn't hesitate to recommend John and Cheadle Data Recovery in the future.
Nick Wright
Nick Wright
13:42 16 Nov 19
After losing a large hard disk full of a lifetimes collection of media, I contacted CDR and spoke to John about the problem. He was honest, knowledgable and gave me very good advice explaining what had caused the failure. Importantly, he explained the actual costs of a mechanical failure recovery, honestly and concisely.There are many data recovery firms `out there` that will quote you a ridiculously low price for recovery and then raise the price considerably when they are in possession of your drive.CDR is NOT one of these firms, this gentleman is `on the level`.Thanks for the good advice john, much appreciated.
Steph Wood
Steph Wood
10:34 10 Oct 19
cannot thank you enough for your impeccable service and support. Thank you so much for helping me retrieve my irreplaceable memories!
Ian Brewerton
Ian Brewerton
20:08 24 Jul 19
Excellent service, with full explanations along the way of what had caused the problem, what was being done to solve it and an honest appraisal of the likelihood of success. And I got my data back!
Wojtek Walkusz
Wojtek Walkusz
12:53 25 Jun 19
Excellent service and communication from start to finish. All stages fully explained, including any associated risks. Would have no hesitation in using CDR again if needed.
Paul Gormley
Paul Gormley
13:06 29 May 19
I can personally recommend Cheadle DATA Recovery Ltd very highly. I had an ageing Western Digital 1TB drive that suddenly became unreadable and contained a lot of data that was important to me (stupidly I hadn't backed it up elsewhere!) John talked me through the options and pricing very clearly, explaining that diagnosis would be carried out and from then the options available. After the first recovery effort a lot of data was recovered, but in order to recover some of the larger video files John diagnosed that one of the read /write heads would need replacing. After I agreed to this John expertly replaced the part and recovered 100% of my data, over 900gb in total. At each stage it was explained that if I wasn't 100% satisfied I could choose not to have my recovered data returned and there would be no charge, despite all of the work put in by John, also the pricing levels were also explained for the return of the recovered data, and these were very transparent and fair, with no hidden costs. I provided my own new HD for the recovered data, and I could not be happier with the service provided. Great job, great company. Cheers
Nick Rodda
Nick Rodda
15:38 11 Mar 19
I used CDR on behalf of a friend and am very impressed. I'm a programmer and whilst I understand the issues involved with data recovery I could not restore the data myself.The entire process was transparent and simple, and I was guided along the way with first class service from John. He is the owner and all of my contact was through him, including him arranging times to call me and discuss / answer questions. He was extremely helpful and courteous, and can explain things at either a simple or more technical level. I did talk to John in more depth and rest assured, CDR know what they are doing and use specialist techniques/hardware that simply aren't cost effective for a normal individual.I was able to review a list of recovered files before paying a single penny, and also given a clear price list should I decide to go ahead. So if you are worried about the no recovery/no fee claim, then don't.I would highly recommend CDR to anyone, and thanks John!
Jack Albert Longman
Jack Albert Longman
19:53 25 Oct 18
Jon was so accommodating, understanding and helpful throughout the whole process of data recovery. He was honest in his advice and made the whole process as easy as possible to get through. Highly recommended!
Lizzy Cunliffe-Jones
Lizzy Cunliffe-Jones
20:21 09 Oct 18
Absolutely brilliant service, John managed to save all 2TB of data from my failed RAID 0. Don't bother trying anywhere else first, if anyone can get your data back, Cheadle Data Recovery can.
Ryan Brooks
Ryan Brooks
10:50 09 Jul 18
Accidentally I wrote over my HD with a MAC System backup. I contacted a company advertised on Google that were very keen to get my HD and then give me a price. I felt very uneasy with their sales and marketing tactics (very eager to get hold of my drive!) and so contacted John as he was pretty local.After visiting and dropping off my HD with John I was reassured that he would do everything possible to retrieve the data within 7-9 days. Unfortunately for me the key data that I needed had been overwritten and was un-retrievable.True to his word, if he cant get the data back he does not charge. After searching around for 2 days and using endless online retrieve software. I wish I had contacted CDR earlier, it saves £££s and time.Thanks for the great service, I will definitely recommend your service to anyone in the future.Thanks John
Polly Sangar
Polly Sangar
14:54 08 Feb 18
What an amazing service - from first contact John was extremely polite & professional. He explained everything to me without blinding me with jargon and kept me updated on the progress. I was made fully aware of all costs before I committed to anything. My hard drive had broken, and the files had been encrypted: John was able to retrieve all the data from the drive. Thank you so much!!
Bobby Loomba
Bobby Loomba
20:40 27 Nov 17
John was recommended to me by IT friends and they were totally right in recommending him to me. My external hard disk was damaged and john was able to retrieve all the data for me. John was very professional with regular updates of how the work was progressing. I would highly recommend him.
Akshay Kale
Akshay Kale
20:22 12 Sep 17
This organisation is very professional, and John is very honest and upfront. He has been a life saver for me, managing to recover nearly all of my data form the hard driveFrom the first day since I contacted Cheadle, John always attended me very politely and answered all questions I had with regards to my failed hard drive. He really knows what he is doing, and could identify the source of the failure over the first phone call itself. I was immediately convinced to consult him for fixing my hard drive.While working on the hard drive as well, he explains even the most technical stuff related to the possible failure causes in the simplest possible manner from time to time. He informs you in detail regarding the pricing depending on the cause of failure beforehand with no strings attached, and completely works on a No Recovery, No Fee basis. His ticket support system is also very efficient and keeps you posted about the progress made on your drive. He also provides a new hard drive with the copied data if you wish not to buy it yourself, and on top of that, gives you sufficient time in order to look at the recovered data and maintains a backup for you until then.Overall, it has been a great experience for me, and I will definitely recommend this company to have your problems fixed. I would particularly recommend visiting him in person in order to submit as well as collect the hard drive, if that is feasible. It is during these visits that I could speak with him in detail regarding the exact causes of failure, the working of my hard drive and other important technical information in general. I learnt a lot by meeting him just twice, and I would not have known my drive better on the phone conversations or by delivering the hard drive by mail.
I am very grateful to CDR for recovering all the files and data for my business after tan solution was spilt on the laptop! Thinking there was no way or getting all my information back, he was recommended and I am amazed he has retrieved everything saving a lot of time relaxing documents! Thank you. Adorn Beauty, Lostock Gralam.
Joseph McMenemy
Joseph McMenemy
16:25 31 May 17
Really really good service. Transparent, patient and helpful. The head of the company took a lot of time to talk me through the technical aspects of recovery, he answered all my questions, and when the diagnostic indicated there will little point in attempting recovery, there was no charge, despite the time and effort given. Mr Reid runs a really professional service, and Cheadle Data Recovery would be my immediate recommendation to anyone with a faulty drive.
Harry Edwards
Harry Edwards
11:59 19 May 17
1st rate - real experts. Would highly recommend if you need data recovery
Stephen David Worrall
Stephen David Worrall
13:55 27 Apr 17
I cannot recommend John at CDR highly enough! My HDD had failed over the Easter break and whilst the IT service at my employer could not/would not help they recommended John to me and I am glad they did. I went in person to take my HDD in and CDR provide a really professional and yet at the same friendly service from start to finish. John was able to diagnose the issue with my HDD (despite it being a pretty unusual failure) within the day and at every stage spelt out clearly and exactly what costs would be incurred depending on the type of failure that was identified. There are definitely no hidden costs at CDR!In my particular case I chose not to get John to fix my HDD, despite it being possible, and so I paid precisely NOTHING! CDR will genuinely diagnose the fault with your HDD for FREE without breaking any of the seals on the device.I wouldn't go anywhere else with a faulty HDD now.
Jo Maz
Jo Maz
16:12 22 Mar 17
I often use CDR when I get new clients with data loss. Their knowledge is outstanding and the service is second to none. Highly recommended.
Mark Riding
Mark Riding
21:58 10 Jan 17
I found John (CDR) extremely professional and dealt with my issue very efficiently. The fees were laid out from the outset so that there were no nasty suprises and everything was explained thoroughly. Throughout the process I received updates on the progress of the repair which was most helpful. I would highly recommend CDR.
Martin Nolan
Martin Nolan
09:44 26 Oct 16
I would highly recommend the service I received from Manchester Data Recovery. I had initially taken my hard disk to a local computer store who couldn't do anything with it. Manchester Data Recovery got everything I needed from a very broken disk. Amazon job and service. Thanks again John
Wang Jean
Wang Jean
08:33 10 Mar 16
hi,This is Jean From Femrice, we are the manufactuer of PCIe 1G/10G/40G Ethernet SFP NIC Cards (Copper cards),Intel chipsets,Femrice Brand,CE,FCC,ROHS,REACH, 3 Year Warrant time.we also supply OEM Service ,if you have this kinds of needing,plz add my skype: Dream-fly99 ,whatsapp: 0086-15330010657
Hitendra Vadgama
Hitendra Vadgama
22:41 04 Jun 15
Fantastic service would highly recommend.
Hough Philip
Hough Philip
11:10 26 Jul 13
I've been using CDR Manchester Data Recovery Services as a Business, for it's many service's , over the past year's now .I have received a great service when it has come to Hard drive failure, data recovery and much more , besides ..the customer relationship come's first with CDR ..