Cheadle DATA Recovery Ltd Reviews
Customer testimonials.
CDR has been trading since 2006; providing services to multi-national businesses, medical, educational and government institutions, small businesses, and of course home-users/individuals.
We are honest with customers about the work required and the costs. This includes providing a clear price list or fixed price quotation in advance of receiving any device. The reviews which CDR receive are on external web-pages, including Google Maps/Business, Facebook, FreeIndex, Yellow Pages, Reviews and TrustPilot.
Why are Google and Facebook reviews preferred?
In general, we recommend Google Reviews and Facebook for feedback, or searching forums like "Money Saving Expert". This is because each of these platforms require users to have a profile, which their other reviews are linked to. This increases transparency, trust, and lowers the likelihood of fake reviews. Importantly, business owners cannot have (negative) reviews removed or altered on these platforms.
Investigations by the BBC and The Guardian, revealed that there are a large number of fake reviews on dedicated review websites like Trustpilot. In addition to this, businesses could easily get negative reviews removed using the 'missing proof of purchase function'. Consequently, we cannot recommend these sites to be particularly reliable, despite having our own business profile on each.
Below are a selection of reviews from the CDR Google Maps and Facebook pages. There are a small number of duplicate reviews below where the customer has written a review on both Google Business and Facebook.
Stephen Owens
12:42 14 Mar 24
After a catastrophic HDD failure, I was shocked to find that my Mac’s Time Machine had excluded (apparently by default because it wasn’t an internal drive?) the drive from my backups. I then discovered I’d lost 52 years worth of photographs, many of which were irreplaceable.I contacted John after checking reviews of various data recovery companies and after discussing things with John, entrusted him with the recovery. John was very clear up front about costs and chances of recovery - given the specific type of Seagate drive involved - and then set about recovering the data.First efforts were largely successful after reading as far as the disk errors but after I was thinking that was it, John suggested he could made a second attempt - reading backwards to the errors - which indeed proved additionally successful. Results were:* Photo’s in library: 21,745* Photo’s unrecovered: 450* Unrecovered photo’s replaceable: 448* Unrecoverable photo’s lost: 1 (possibly 2)…which equates to a 99.99% success rate!I’ve undoubtedly not recovered other files but it was the photo’s (and memories) that are crucially important and I only have the highest recommendation for the efforts that John put in over and above what could be expected in recovering them.I’m hoping I never have such a situation again but if I do, I know where to come to for help.Many thanks, JohnKind regards,Stephen Owens
Yvonne Ledden
20:29 20 Feb 24
John is a first class data analyst, who offers a pristine and premium service, from the very outset of your enquiry to the completion of the data recovery project. I would not hestitate to highly recommend John, and, had I not been fortunate enough to live quite local, I would be willing to travel a considerable distance to use his unbeatable data skills. He doesn't have the letters, and 'Dr'., before his name for nothing! I am eternally grateful to him for recovering 4 TB of irreplaceable data for me.Thank you so much John,Kindest regards from,Yvonne Ledden.
Terry Abrahams
09:16 08 Feb 24
CDR did a great job of recovering files from one of my 1TB HDDs. Despite a broken R/W head CDR recovered 99% of the files on the broken drive and within the timescale quoted. I would highly recommend CDR for data recovery on HDDs.
iron mike
16:45 25 Jan 24
I had a problem with my sd card from my camera and tried various online tools to fix issue but with no joy. I spoke to John at Cheadle DATA Recovery and he took his time to explain the pros and cons of data recovery from an sd card.Very professional and I would recommend this company.
Chris Gildea
13:55 20 Jan 24
I had an issue that my laptop would not boot up, I took the SSD drive out and tried it in an external housing plugged into another laptop. That didn't work either. My backups were slightly out of date and I needed files stored on the faulty SSD. I contacted CDR and they responded extremely quickly stating that they could recover some of the data. As the files needed were required quickly, CDR managed to recover most of the data held on the faulty SSD and they did so within a few days of commissioning them. John was extremely professional and knowledgeable and kept me up to date with the recovery process. It's one of those services you never want to need, but extremely happy and relieved when I did. It would have cost me a lot more in time and money to reproduce the data I needed to be recovered.If you need data recovering from a hard drive, CDR are the best at recovering the data (please note that recovery might not be possible depending upon damage caused).
Stuart Murray
22:03 09 Jan 24
Was recommended to use John by “people in the know” and it was the right decision. I had some very personal information collected over 6 years on a USB disc which was corrupted and it was rescued.John explained very clearly what needed to be done and I was updated at all stages.A very professional service. Highly recommended
Ruth Cummins
10:19 09 Jan 24
Cheadle DATA Recovery Ltd saved my Christmas ! I broke a hard drive just weeks before Christmas. Thankfully Cheadle Data Recovery Ltd was recommended to me. Only for this recommendation I probably would have spent a fortune without success.I got in touch with Cheadle Data Recovery Ltd. I was talked through the process, the fees were outlined and very clearly a guarantee that no recovery no fee. I sent my hard drive for repair and was given a time frame for its repair. I was able to relax over Christmas knowing that I did not have to redo all the work I had lost. I would definitely recommend Cheadle Data Recovery Ltd for ease of communication, contactability, efficiency, successful repair and competitively priced. A very big Thank you !
darren ball
10:29 03 Jan 24
After a recent trip to the USA upon return we appeared to have lost all of our recordings on a Go Pro Hero SD Card. We tried various ways to recover including online software without success. I was recommended to John at Cheadle data Recovery. The responses were immediate and I was feeling confident. John gave me a full explanation on the issues we had encountered and what he would do to recover the data. I booked the fast service and John recovered the lost data. Amazing service and would 100% recommend John and Cheadle data recovery. Superb service!
Amin Aminian
23:32 02 Jan 24
Many thanks to Cheadle DATA recovery for being able to retrieve incredibly important files from a damaged external drive. They were 100% transparent with their fees and worked to their promised timeframe. One very relieved and happy client. Thanks once again.
Alistair Vernon
10:27 25 Dec 23
Fantastic service, thank you. Data recovered and returned very quickly.
Adam Dismore
05:57 06 Dec 23
Exceptional service and result. 100% success in retrieving a very large volume (1TB+) of critical data which was very difficult to recover. John’s manner, professionalism and reliability was outstanding. Recommend very highly.
Calum McMillan
12:12 06 Nov 23
My seven-year-old hard drive suffered a failure of the read/write heads and left my without access to project files that represented over a year of work and that I had foolishly failed to properly back up.Thankfully CDR was able to successfully recover 100% of the files. John was clearly very knowlegable about the data recovery process and was able to answer all of my questions in the lead up to beginning work on the drive.CDR are very open about the costs and difficulties involved in recovering the data from the drive. The full final price is set from the outset including cost of replacement parts with no hidden fees down the line.I am very satifisfied with the service from Cheadle Data Recovery and, while I hope not be in the position of requiring their services in future, should the need arise I would be more than happy to trust John again with the recovery process.
Nicola Briggs
12:12 04 Nov 23
Went to this business on a recommendation after my external hard drive failed. They were clear as to theirs fees, offered a no recovery no fee contract, and were true to their word, with regular updates. I got all my data back and would thoroughly recommend them.
Penni Warburg
06:59 07 Oct 23
After losing my husband earlier this year, I took such pleasure in watching videos of our lives together and our small children as they grew up. I was then so shocked to find that the hard disk drive on which the digitised videos were failed. Through a colleague, I found John and Cheadle Data Recovery. Although a very painstaking task which he wasn't at all sure was going to work, he managed to get probably 80-90% of the videos back, much to my absolute delight. Service and responsiveness were both excellent and I felt absolute trust that if anyone could manage this, then John and his company could. I am so appreciative and have no compunction in recommending John's company to anyone.
simon morris
09:32 03 Jul 23
Cheadle Data Recovery promptly, efficiently and economically restored 4000 deleted images representing 10 years' work that I accidentally deleted on a hard drive. I am delighted that a colleague recommended CDR to me, and am thrilled that they were able to reverse a devastating loss on budget and within a few days.
Paul Hilton
10:40 30 May 23
One of the best customer and technical service experiences we've had. From initial telephone call to receiving our recovered data, John kept us updated at each and every step in a clear and concise manner. We highly recommend Cheadle DATA Recovery if you're looking for a professional data recovery service.
David Boyes
09:05 07 May 23
Great company, managed to recover data from an old network drive, life saver
Vicky Mohring
10:45 20 Apr 23
Cheadle Data saved my bacon! After my water bottle leaked in my computer bag my external hard drive was drowned. John was helpful, clear and concise at every stage and it was reassuring to know that if the data couldn't be recovered there would be no fee. Amazingly, John managed to recover every single file and I was back up and running in no time. Worth every penny!
Umesh Samani
15:40 23 Mar 23
Simply amazing!My world had fallen apart when the computer crashed couple of weeks before Christmas. Everything, yes everything was on there all by business stuff for the last about 15 years. A good friend of mine had the computer and replaced the hard drive gave me the computer back to get going, whist keeping the old hard drive to retrieve all the information on it.A couple more weeks and was told ‘some of the data had been retrieved ‘but sadly some couldn’t be but would keep trying, another couple of weeks and I was given a hard drive with the retrieved data.80% had been recovered however the most important information was the 20% that was ‘no longer retrievable’!The pain and agony as it was all financials that I desperately needed. My friend had suggested to contact CDR ‘Cheshire Data Recovery’ to see they could help and also another friend had mentioned them too!What a refreshing change to get a prompt and positive response from John, from the initial contact, phone conversation with full in depth explanation of what’s happened, what could be done and the possible outcome filled me with full confidence knowing I was dealing with someone who had a passion for his work and more so wanting to help.No over promises but statements of what would happen, I posted off the hard drive and next day got a response to say john was in possession of the hard drive and the time schedule of when it may be in the system. Sadly my hard drive was more damaged due to the times the data was tried to be retrieved, which meant some parts had to be ordered to rebuild my hard drive. A week or so later I was sent some files to check to see if everything was in there.As I checked the folders my heart sank that the data had not been recovered only the stuff that I had already got, a quick email to John to confirm was that the case and there was no sign of the other 20% data that I really needed.John asked me look harder at the ’found’ files and study all them, after a few hours of looking.. to my amazement those missing, important files were there, it’s just they were not listed/ labelled but all there.I am so pleased I contacted John who has literally saved my life, a very professional man, who knows what he’s talking about.Great service, great price and would highly recommend Dr John C Reid, Cheadle Data Recovery. 100%.Thank you.UMESH SAMANISPECIALIST CARS STOKE
Stephen P Starling
21:11 14 Mar 23
All my back up data went missing from a corrupt drive and John explained the full process and maned to save all the important data, including 15 years of irreplaceable photographs so excellent and professional to a T!
Ella Mason-Mills
08:59 05 Mar 23
Cheadle Data Recovery managed to restore precious videos and pictures I thought I had lost due to my external hard drive being corrupted. An extremely professional service, you will be kept up to date step by step. I would definitely recommend.
Ken Dawson
09:20 31 Jan 23
I can’t explain how grateful I am for finding Cheadle Data Recovery Ltd. My main storage hard drive were over 2 years of customer work (mainly book cover designs) and years of my own personal writing and illustration work suddenly stopped working. My online backup had failed also (on oversight on my part). After having a few people try to retrieve the data but unable to, I was ready to admit defeat and accept it was all lost. But then I found CDR and after a chat with John who explained everything clearly, I handed over the drive. He returned 100% of all my data! His prices are clear with no surprise hidden extras, and works extremely professionally. So happy all my life work is returned and I will be recommending him to everyone. Huge thanks and appreciation. 🙂
Jamie Bell
11:22 20 Dec 22
Second time I have used John and the team - as always super professional service and all my data was recovered! Would highly recommend!
Robin Cowley
17:16 08 Dec 22
I was in a bit of a panic. I had succeeded in killing all three hard drives in my computer: the 2TB data drive, the 2TB bits and pieces drive and the 5TB back-up drive. Of course, there was practically nothing backed-up on cloud or anywhere else and this basically meant I had lost EVERYTHING!The search for a possible recovery began - and it was a bit of a nightmare, with several extremely suspect operators. However, I narrowed my options down to three I could reach from Chester and John Reid came over by far the best.I went to see him by appointment and he was just as kind and considerate as he had been on the phone. He took away my three drives and quickly confirmed electrical control problems with all three and mechanical damage as well in two of them. He explained what had almost certainly happened (which included gently educating me in how SATA power cables from different PSU makers might look the same but connections sometimes aren't) and came back with a very realistic quote and high hopes of recovering much/all of my lost data on a no recovery, no fee basis. Unlike some outfits there was no up-front assessment fee or other hidden charges.The main data drive was very tricky, but he succeeded in finding a suitable donor drive and finding that everything on it was recoverable. He also got the back-up drive sufficiently operational to recover everything that, which ultimately meant we could ignore the other drive. So I provided two brand new hard drives and John restored my data to them.Fantastic. And Dr Reid stuck to his promise on costs; I only had to pay for the two drives he'd recovered.Overall a wonderful service from an excellent fellow and I can highly recommend him if you have also killed your hard drives (or SSDs) and need rescuing.
Dami O
23:11 07 Dec 22
I contacted Cheadle Data Recovery as I had dropped my laptop and damaged my HDD. I was aware that recovering any data was going to be costly, but was heartened by the clarity that Dr. John Reid provided regarding ‘no recovery, no fee’ and the fact that the prices quoted for a successful recovery were fixed.The communication throughout was impeccable from John, even though it took me two years to decide if I wanted to commit to the expense. At the end of the process, he managed to recover pretty much all of my lost data (very much worth the expense) and showed nothing but the highest level of professionalism and expertise.I cannot recommend Cheadle Data Recovery highly enough. If you’re unfortunate enough to end up in a situation similar to mine, you don’t need to look anywhere else other than CDR.
Kyra Jennings
14:04 05 Dec 22
My experience with CDR has been amazing. As a Masters student whose deadline was round the corner, my external hard drive suddenly broke and I was very anxious about losing all of my work. I brought it straight to John, managing director of CDR, who was recommended to me by multiple PC stores. As CDR works on a ‘no recovery, no fee’ basis, it was more reassuring for me to take up John’s service. He was very professional throughout our conversations and was regularly keeping me in the loop with the progress of the data recovery. He was also very patient with all the questions I had, and I am extremely grateful for how quick he retrieved my data (even through the weekend) under the ‘emergency service.’ On top of this, he ran a test on my new external hard drive just for further reassurance. Thank you so much for your help!
Lawrence Carter
19:49 16 Nov 22
It's very difficult to explain just how much they saved my backside. They went above and beyond and are worth every penny.
K Lightbown
20:54 23 Oct 22
Thank goodness I came across Cheadle Data Recovery. I was the unofficial photographer at my best friend’s wedding and when I started to edit the photos, my SD card became corrupt and inaccessible. I was devastated. A few emails later and all the images have been recovered along with many other photos of happy family memories. I cannot thank them enough. They kept me updated throughout the whole process. The fee structure was very clear. Everything was as straight forward and as quick as it could be. Highly recommend.
Alex Russell
07:34 12 Oct 22
A completely professional service, with every stage well explained. The price was set after diagnosis, with payment only due if data recovery was to my satisfaction. John's expertise and profound knowledge was clear from the start and he successfully got back 100% of my data. Very, very highly recommended.
Peter Waterworth
10:33 22 Aug 22
First time that I have had to use a data recovery specialist and I must admit that I'm impressed with the professionalism and service provided by John. He offered help and advice all the way through the process, to make it as painless as possible, and he managed to recover almost all of my data, I'm very happy.
Collwyn Jones
14:53 19 Aug 22
Friendly and fast service. Sadly our hard drive had too much damage for data to be retrieved, however, I will use John's service again if needed.
Marcus Hall
06:18 26 Jul 22
Highly recommend. Extremely professional service and perfect communication throughout.
Daniel Shaw
15:19 21 Jul 22
Took a 2tb Seagate HDD to John after initially chatting on the phone. This particular drive I had is notorious for faulure due to very bad manufacturing. Needless to say John managed to revover 99% of the data. Very pleased. Will use again.
Gordon Pearce
15:33 18 Jul 22
I used a WD 2tb hard drive to store a variety of file types but, most importantly to me, every photo I had from the last 15 years or so was on the drive, and it corrupted. My local IT guru was unable to recover anything and gave me Cheadle Data Recovery's contact details with the recommendation that he is the best that he knows of in England for this type of service. So I contacted CDR and dealt with John. I worked in IT for years so understand professional service and technical know how (tho' you may question why I only had 1 copy of all my files). John's service and know how are the epitome of professional, he didn't promise anything, explained fees would only be due upon my satisfaction with what he recovered. He made the entire process pain free and recovered, as far as I can tell ALL I wanted recovered. A few non essential files were not recovered. If whoever reads this is in the same predicament I was contact CDR before anyone else. IF John cannot recover your files the chances are nobody can. BUT...he'll be honest with you, and in this day and age, having to give our trust to strangers over matters we don't understand, in my views that's the mot you can ask.
Jennifer Downs
12:56 06 Jul 22
Highest recommendations to John, I have experienced two drastic data failures and on both occasions John has successfully recovered this for me. John is the only person I would go to for data loss. Fantastic customer service and a very impressive, professional business with extensive knowledge that puts you at ease. Thank you Cheadle Data Recovery.
Cure Digital
10:51 25 May 22
I had to turn to Cheadle Data Recovery in my hour of desperate need following a water incident leading to a broken laptop. Their overall service was absolutely fantastic, as was the outcome in retrieving what I thought was lost data and files.Their communication, clear pricing, speed of action and overall outcome delivered - could not have been any better. Absolute life-savers in your darkest IT hours.Thank you, thank you, thank you.
Emma Gray
20:50 20 May 22
Would highly recommend! Very helpful, knowledgeable and professional.
Max Dickinson
12:46 09 May 22
Pleased with the service provided and happy to recommend. Good communication throughout!
Andrew Bradley
13:13 04 May 22
In 2018 hitting a wrong key while installing a backup I was facing the worst possible scenario namely that I had lost all my files. I was pointed to Cheadle Data Recovery and following a phone call was invited to meet John Reed the same evening and leaving my MacBook with him it was not long before all my files were recovered. Moving forward to 2022 I consulted John about a damaged pdf file which contained vital data and received the same personal and sympathetic service. The file was not repaired but a simple work round offered and I am back in business. I would recommend CDR without hesitation to anyone with recovery problems. A++ service and results.
Judith Carroll
16:07 22 Apr 22
So impressed with this company, John spent time explaining the whole process and although we decided not to proceed with a recovery (I'd had a failed recovery elsewhere) I felt I understood why and how the data was irretrievable. Thank you
Valentin Iliescu
16:40 24 Mar 22
I don't usually write reviews but words fail to express the gratitude for the service received from Cheadle DATA Recovery. The morning after completing around 4-5 months of intensive work and having it stored on my new (4 months old) harddrive it stopped working and refused to mount. John was incredibly kind and very patient in explaining the whole process in great detail, and more importantly handling my information with the greatest of care. The fault was digital so he managed to recover ALL of my 4TB of info and even managed to save the drive itself. The service was super fast and John went above and beyond to get the drive back to me safely while dealing with various hurdles along the way. The communication was irreproachable, the TRANSPARENCY of the service was the best I have come across, honest and I felt beyond safe with my drive and the sensitive information on it. John and Cheadle Data Recovery is truly a model of the BEST SERVICE EVER.
Jules
10:13 08 Mar 22
Possibly THE best data recovery expert in the NW.Not cheap, but thankfully backing up your data is. Put John out of a job & backup your data today! Then test that backup.IF the worst happens, you have reached the right place.
石头
12:08 04 Mar 22
Since the data on my hard drive wasn't that important, I didn't choose to take on the cost of restoration in the end. But it was a helpful conversation that helped me understand the intricacies of repairing a hard drive. I almost went with some merchant who claimed to be able to fix it for £100, thanks to John.
Paul Urey
16:37 26 Jan 22
We had a business PC in for repair, which had lost one of its hard drives. The drive had lots of company data, together with Outlook data files. The hard drive was not being recognised by various operating systems. The business really wanted to have their data recovered if at all possible. There are numerous data recovery companies throughout the UK. We wanted to use one that was close to our office, as we believe in using local companies wherever possible. Googling for data recovery in Manchester, we found Cheadle Data Recovery Ltd, which had great reviews. So we filled in a data recovery request and submitted it. With 5 minutes John rang. He was very professional and explained everything. So we got CDR to attempt recovery of the data, which was done sucessfully. CDR provide a fantastic service. They keep you updated throughout the process. We will certainly use them again.
Jean-Pierre Danjoux
23:23 21 Jan 22
When my MacBook Pro died and I found that my WD My Cloud back up system had also malfunctioned, things didn't look good for my data, especially as the Touch Bar 2017 model I had uses an integrated non removable SSD attached to the failed logic board. I contacted some local data recovery companies who were unable to help. Looking further afield, there were other companies that I contacted but on discussion I doubted their ability to help. I then found Cheadle DATA Recovery and contacted John Reid for advice. Having done some research, I was aware of the problem I faced. John immediately gave me confidence that he knew how to handle the issue and there was a good chance of data recovery. He also reassured me they operated on a no-recovery, no-fee basis. Having then entrusted CDR with my laptop, I am pleased to report that they recovered all of the data files from the dead laptop. John and CDR were professional throughout the process and kept me informed of what was happening at all times. I can highly recommend them if you are unfortunate enough to find yourself in a similar position. Thank you for a fantastic job.
Da Blib
21:08 15 Dec 21
John did an excellent job of recovering video files from a corrupted drive, informing us of progress at every step from initial diagnosis to method of retrieval, and a final summary of the data recovered. Efficient and professional from the outset.
Jayne Ann Lomas
10:13 18 Feb 21
John was so lovely to chat to... he came up with a three step approach to recovery of my data. First was a DIY solution, if that didn’t work he gave me a two tier fixed price quote. I’m happy to say I managed to recover it myself, but wouldn’t have done so without the confidence Johns advice gave me! Thank you so much!
Bearraigh Lunt
09:26 24 Jan 21
Last November, I managed to knock my backup utility and, as a result, I couldn't access any of my data. I tried Georges Moore of Smithdown Computers (nearly a month later), he couldn't do anything. Fix-It Liverpool were useless...they couldn't do anything, I even asked Steve Reynolds (who, until 2018, was my main computer technician); no, data recovery wasn't his thing but he did recommend a Dr John Reid. Although I sent it into him just before Christmas, it wasn't until New Year that he'd booked it in. Anyway, long story short, he worked a ****ing MIRACLE, managing to recover EVERYTHING, copying it onto a Seagate expansion drive I'd provided. Thanks to this absolute DIAMOND, I'm firing on all cylinders. I told him about one company I NEARLY sent it off to and his advice was to avoid like the plague because, although they were only going to charge a fraction of what he quoted me, it would've been a third-rate, bargain-basement job. It cost me a fair bit but in the end it was WORTH it. This man's had glowing reviews from others; well, mine is so ILLUMINATING it can be seen for MILES. Just one thing, if you supply any leads with any sick hardware you send him, he'll return them as long as you ASK after you've filled in the form
Jade Rogers
16:48 24 Jul 20
Cannot recommend highly enough! So grateful to have had all my photographs recovered from a faulty Seagate drive, which contained 6 months worth of work. John was professional, friendly and helpful at all times and clearly very knowledgable. Excellent service, many thanks!
Ruth Evans
14:16 24 Jun 20
Brilliant service. I had a mechanical failure on my back up drive and John recovered the most important files very quickly. I would highly recommend this company.
James Arthur Robinson
11:36 20 Jun 20
John was extremely helpful on the phone when I called him and really knows his stuff. Will definitely keep him in mind for future data recovery needs.
Paul Burley
11:25 03 Jan 20
After damage to my external hard drive, caused by a power surge, I did my homework and chose Cheadle Data Recovery on the strength of the feedback they'd already received. On speaking to John, he was clear, transparent and precise about the process and their very reasonable pricing structure. We spoke over the phone as well as email and he was always prompt to respond to any of my questions. In short: I was delighted to receive a new external drive with 100% of my data restored and wouldn't hesitate to recommend John and Cheadle Data Recovery in the future.
Nick Wright
13:42 16 Nov 19
After losing a large hard disk full of a lifetimes collection of media, I contacted CDR and spoke to John about the problem. He was honest, knowledgable and gave me very good advice explaining what had caused the failure. Importantly, he explained the actual costs of a mechanical failure recovery, honestly and concisely.There are many data recovery firms `out there` that will quote you a ridiculously low price for recovery and then raise the price considerably when they are in possession of your drive.CDR is NOT one of these firms, this gentleman is `on the level`.Thanks for the good advice john, much appreciated.
Steph Wood
10:34 10 Oct 19
cannot thank you enough for your impeccable service and support. Thank you so much for helping me retrieve my irreplaceable memories!
Ian Brewerton
20:08 24 Jul 19
Excellent service, with full explanations along the way of what had caused the problem, what was being done to solve it and an honest appraisal of the likelihood of success. And I got my data back!
Wojtek Walkusz
12:53 25 Jun 19
Excellent service and communication from start to finish. All stages fully explained, including any associated risks. Would have no hesitation in using CDR again if needed.
Paul Gormley
13:06 29 May 19
I can personally recommend Cheadle DATA Recovery Ltd very highly. I had an ageing Western Digital 1TB drive that suddenly became unreadable and contained a lot of data that was important to me (stupidly I hadn't backed it up elsewhere!) John talked me through the options and pricing very clearly, explaining that diagnosis would be carried out and from then the options available. After the first recovery effort a lot of data was recovered, but in order to recover some of the larger video files John diagnosed that one of the read /write heads would need replacing. After I agreed to this John expertly replaced the part and recovered 100% of my data, over 900gb in total. At each stage it was explained that if I wasn't 100% satisfied I could choose not to have my recovered data returned and there would be no charge, despite all of the work put in by John, also the pricing levels were also explained for the return of the recovered data, and these were very transparent and fair, with no hidden costs. I provided my own new HD for the recovered data, and I could not be happier with the service provided. Great job, great company. Cheers
Nick Rodda
15:38 11 Mar 19
I used CDR on behalf of a friend and am very impressed. I'm a programmer and whilst I understand the issues involved with data recovery I could not restore the data myself.The entire process was transparent and simple, and I was guided along the way with first class service from John. He is the owner and all of my contact was through him, including him arranging times to call me and discuss / answer questions. He was extremely helpful and courteous, and can explain things at either a simple or more technical level. I did talk to John in more depth and rest assured, CDR know what they are doing and use specialist techniques/hardware that simply aren't cost effective for a normal individual.I was able to review a list of recovered files before paying a single penny, and also given a clear price list should I decide to go ahead. So if you are worried about the no recovery/no fee claim, then don't.I would highly recommend CDR to anyone, and thanks John!
Jack Albert Longman
19:53 25 Oct 18
Jon was so accommodating, understanding and helpful throughout the whole process of data recovery. He was honest in his advice and made the whole process as easy as possible to get through. Highly recommended!
Lizzy Cunliffe-Jones
20:21 09 Oct 18
Absolutely brilliant service, John managed to save all 2TB of data from my failed RAID 0. Don't bother trying anywhere else first, if anyone can get your data back, Cheadle Data Recovery can.
Ryan Brooks
10:50 09 Jul 18
Accidentally I wrote over my HD with a MAC System backup. I contacted a company advertised on Google that were very keen to get my HD and then give me a price. I felt very uneasy with their sales and marketing tactics (very eager to get hold of my drive!) and so contacted John as he was pretty local.After visiting and dropping off my HD with John I was reassured that he would do everything possible to retrieve the data within 7-9 days. Unfortunately for me the key data that I needed had been overwritten and was un-retrievable.True to his word, if he cant get the data back he does not charge. After searching around for 2 days and using endless online retrieve software. I wish I had contacted CDR earlier, it saves £££s and time.Thanks for the great service, I will definitely recommend your service to anyone in the future.Thanks John
Polly Sangar
14:54 08 Feb 18
What an amazing service - from first contact John was extremely polite & professional. He explained everything to me without blinding me with jargon and kept me updated on the progress. I was made fully aware of all costs before I committed to anything. My hard drive had broken, and the files had been encrypted: John was able to retrieve all the data from the drive. Thank you so much!!
Bobby Loomba
20:40 27 Nov 17
John was recommended to me by IT friends and they were totally right in recommending him to me. My external hard disk was damaged and john was able to retrieve all the data for me. John was very professional with regular updates of how the work was progressing. I would highly recommend him.
Akshay Kale
20:22 12 Sep 17
This organisation is very professional, and John is very honest and upfront. He has been a life saver for me, managing to recover nearly all of my data form the hard driveFrom the first day since I contacted Cheadle, John always attended me very politely and answered all questions I had with regards to my failed hard drive. He really knows what he is doing, and could identify the source of the failure over the first phone call itself. I was immediately convinced to consult him for fixing my hard drive.While working on the hard drive as well, he explains even the most technical stuff related to the possible failure causes in the simplest possible manner from time to time. He informs you in detail regarding the pricing depending on the cause of failure beforehand with no strings attached, and completely works on a No Recovery, No Fee basis. His ticket support system is also very efficient and keeps you posted about the progress made on your drive. He also provides a new hard drive with the copied data if you wish not to buy it yourself, and on top of that, gives you sufficient time in order to look at the recovered data and maintains a backup for you until then.Overall, it has been a great experience for me, and I will definitely recommend this company to have your problems fixed. I would particularly recommend visiting him in person in order to submit as well as collect the hard drive, if that is feasible. It is during these visits that I could speak with him in detail regarding the exact causes of failure, the working of my hard drive and other important technical information in general. I learnt a lot by meeting him just twice, and I would not have known my drive better on the phone conversations or by delivering the hard drive by mail.
Katherine Sarah Hartley
21:27 14 Jul 17
I am very grateful to CDR for recovering all the files and data for my business after tan solution was spilt on the laptop! Thinking there was no way or getting all my information back, he was recommended and I am amazed he has retrieved everything saving a lot of time relaxing documents! Thank you. Adorn Beauty, Lostock Gralam.
Joseph McMenemy
16:25 31 May 17
Really really good service. Transparent, patient and helpful. The head of the company took a lot of time to talk me through the technical aspects of recovery, he answered all my questions, and when the diagnostic indicated there will little point in attempting recovery, there was no charge, despite the time and effort given. Mr Reid runs a really professional service, and Cheadle Data Recovery would be my immediate recommendation to anyone with a faulty drive.
Harry Edwards
11:59 19 May 17
1st rate - real experts. Would highly recommend if you need data recovery
Stephen David Worrall
13:55 27 Apr 17
I cannot recommend John at CDR highly enough! My HDD had failed over the Easter break and whilst the IT service at my employer could not/would not help they recommended John to me and I am glad they did. I went in person to take my HDD in and CDR provide a really professional and yet at the same friendly service from start to finish. John was able to diagnose the issue with my HDD (despite it being a pretty unusual failure) within the day and at every stage spelt out clearly and exactly what costs would be incurred depending on the type of failure that was identified. There are definitely no hidden costs at CDR!In my particular case I chose not to get John to fix my HDD, despite it being possible, and so I paid precisely NOTHING! CDR will genuinely diagnose the fault with your HDD for FREE without breaking any of the seals on the device.I wouldn't go anywhere else with a faulty HDD now.
Jo Maz
16:12 22 Mar 17
I often use CDR when I get new clients with data loss. Their knowledge is outstanding and the service is second to none. Highly recommended.
Mark Riding
21:58 10 Jan 17
I found John (CDR) extremely professional and dealt with my issue very efficiently. The fees were laid out from the outset so that there were no nasty suprises and everything was explained thoroughly. Throughout the process I received updates on the progress of the repair which was most helpful. I would highly recommend CDR.
Martin Nolan
09:44 26 Oct 16
I would highly recommend the service I received from Manchester Data Recovery. I had initially taken my hard disk to a local computer store who couldn't do anything with it. Manchester Data Recovery got everything I needed from a very broken disk. Amazon job and service. Thanks again John
Wang Jean
08:33 10 Mar 16
hi,This is Jean From Femrice, we are the manufactuer of PCIe 1G/10G/40G Ethernet SFP NIC Cards (Copper cards),Intel chipsets,Femrice Brand,CE,FCC,ROHS,REACH, 3 Year Warrant time.we also supply OEM Service ,if you have this kinds of needing,plz add my skype: Dream-fly99 ,whatsapp: 0086-15330010657
Hitendra Vadgama
22:41 04 Jun 15
Fantastic service would highly recommend.
Hough Philip
11:10 26 Jul 13
I've been using CDR Manchester Data Recovery Services as a Business, for it's many service's , over the past year's now .I have received a great service when it has come to Hard drive failure, data recovery and much more , besides ..the customer relationship come's first with CDR ..
