Cheadle DATA Recovery Ltd Reviews

John was fantastic, providing an efficient and professional service. All data was recovered. Communication was great throughout. Thank you!

John is a true gem! He helped me recover my SSD after a different computer shop couldn't do anything about it. He was very knowledgeable, professional and prompt. The services aren't cheap but fairly comparable when you look into data recovery services. Would recommend 10/10!

John from CDR Restore Office recovered data from our corrupted SSD drive using their emergency service. We had our data back within just 24 hours! The service was fast, professional, and reliable throughout. We’re extremely grateful and would highly recommend John and CDR Restore Office to anyone needing urgent data recovery.

Absolutely over the moon with CDR's express service. Two disks failed on a three disk Raid5, with the third hanging on. 5tb of irreplaceable data recovered in a few days. Both myself and our marketing team can't thank you enough. I really hope we don't need your services again, but we're mightily glad that you're there, if we do.

Stupidly, it was my fault that my HDD failed which then left me trying to find somewhere to get it fixed. From the initial phone call with John through to the end where he managed to recover 99.9% of the files on my HDD. The service was professional and stream lined with good communication throughout and all costs were given to me beforehand so no surprises at the end. So glad I found and chose to use Cheadle Recovery Ltd and recommend his service 100% !

Amazing service! John really saved the day by recovering a huge archive of photos spanning many years. The whole process was straightforward from start to finish, and his knowledge and expertise were outstanding. He took the time to talk us through every step, making everything easy to understand and stress-free. We can't thank him enough for helping us recover so many precious memories. Highly recommended!

Excellent service and total transparency from beginning to end. The prices are competitive and the "no recovery, no fee" is just the icing on the cake. However, the most important thing is the quality of service and utter professionalism - no fuss, just results. I'd value absolutely no reservations about recommending Cheadle Data Recovery and, should I need such services in the future, they will be my first port of call. Delighted.

John was brilliant. My niece had seven years worth of lesson plans on a broken data stick and nowhere had been able to retrieve it for her until I found Cheadle Data Recovery. John was professional and transparent in regards to recovery and fees which I really appreciated. Payment only required if data is recovered. And it was! My niece was over the moon! Highly recommended this company.

I had a new M.2 NVME drive fail on me with all my project files on so needed to do data recovery, after a bit of looking around my local area I got directed to Cheadle data recovery as the places I enquired with locally didn't deal with M.2 devices I initially called to seek quotations and John was friendly, polite and professional whilst answering any questions I had about the process, reassuring me that I was dealing with someone who knew what they were doing and giving me confidence that I wouldn't be left short as they operate on a "no recovery, no fee" basis Even going so far as to give follow up advice afterwards regarding how to create backups and other solutions to prevent this from happening in future. I really appreciate you going the extra mile and I cannot thank you enough for getting me my lost time back

Spoke to John at Cheadle Data Recovery about an enterprise grade HDD that needed recovery. He was completely upfront that the helium filled nature meant it was out of scope but hen spent a great deal of time and effort putting me in contact with places that could. He has made absolutely nothing off my call but spent 40 mins trying to help and recommending other very specialist recovery firms that could potentially help and explaining the process. Absolutely brilliant service

I have used Cheadle Data Recovery twice now for failed hard drives, John was so helpful and informative about both jobs and he went above and beyond to make sure that I was completely satisfied. I would HIGHLY recommend Cheadle Data Recovery to anyone looking for help with recovery issues. John is flexible, down to earth and just an all round great guy. I will be using him again if I ever have any issues!

I’m not usually someone who posts reviews, but in this case, I felt it was absolutely warranted. My only regret is that I didn’t find Dr. John Reid sooner. Before reaching him, I had already wasted time, money, and a great deal of emotional energy. I had almost accepted that everything on my Toshiba 2TB drive my personal work, studies, sentimental family photos and videos, and professional work dating back to 2022 was gone for good. Other so-called “professionals” either refused to take on the job due to its complexity or simply didn’t have the expertise. As a last resort, I emailed John one evening. By 9:00am the next morning, he had already called me. From the start, he was thorough, clear in his explanations, and completely upfront about costs and realistic expectations. I really appreciated that he didn’t offer false hope and maintained professionalism throughout. I decided to take a chance and made a 70-minute journey with a small glimmer of hope. When I arrived, John didn’t just take the hard drive and send me away he took the time to explain in detail what the issue might be, the possible solutions, and even gave me advice on how to care for hard drives in the future. He promised an update by the end of the day and he delivered. After I clarified that the drive was 2TB rather than 1TB, he provided a revised quote, which I agreed to. I placed my trust in him while keeping my expectations realistic. Throughout the process, John kept me informed. When he said recovery might be possible, I remained cautiously optimistic. Then came the moment of truth: I received a link showing which files were recoverable. To my amazement, only a minimal number were damaged. The relief and happiness I felt seeing those files again is hard to put into words. I truly cannot thank John enough. I wouldn’t hesitate to recommend him to anyone. The journey was absolutely worth it for such a professional and dedicated service—and I will definitely return with other devices I had previously given up on. Thank you so much, John.

Really honest guy, he’s not in the business of ripping anyone off, and actually helped me fix the problem myself/save a lot of money. Although I didn’t need Johns services this time I would absolutely recommend anyone get in touch. God forbid but if I ever have another data disaster I’m coming here first!!!

I have read most of the reviews on this page and I can relate to a similar situation myself with those of John Cartwright. I was recommended to consult Cheadle Data Recovery Ltd, so I telephoned John Reid and explained the situation. This was on the 23rd Feb. '26. From the receipt of my harddrive by him a few days later, I was kept informed regularly as to how the recovery was developing and the technical details involved. Also, the cost of the recovery was outlined to me in full at the outset and any questions I had were answered to the full. I must admit, I was totally resigned to the fact that I had lost everything. Now,I'm a happy chap once more! I cannot thank Dr. Reid enough for the work and effort he has put into this recovery. I have every confidence in recommending his expertise to anyone who could be in the same boat in the future. Noel Frith.

Although my lost data wasn't able to be recovered, the service delivery I received was both professional & personable from start to finish. John was honest regarding his expectations from the off which I felt was a refreshingly good attitude when considering the onslaught of pushy sales speak from other companies I called before choosing this 5 star, highly recommended, friendly company.

After my hard drive failed on my laptop and a failed attempt to recover data I was recommended to this Company who ‘have a good reputation’. I don’t really bother with much on-line research as I’d much rather go by word of mouth recommendations - far more reliable and trustworthy. My initial enquiry via message was immediately addressed. I then had a telephone conversation when every detail of the process was explained. To me, the no recovery, no fee stipulation didn’t need much thinking about! Nothing to lose, but a possible gain. I was also given a glimmer of hope, going by my description of what had happened. Plus the all important - detailed - costs, with no hidden extras. No low starting point prior to adding ££ as the process progressed. I knew exactly where I stood, plus the time span was spot on. Professionalism at its best. With a successful outcome!

Imagine the feeling when you try to access your desktop hard drive that contains over 20 years of photos and other important documents, and suddenly you can't access any of the content - everything you try fails, and the device continues to return a CRC error message!!!! A totally unexpected and gut-wrenching experience that left me wondering if I would ever get to see the many memories captured over many years that were sitting on the device. Well, following discussions with a number of local professional Tech Teams I was pointed towards Cheadle Data Recovery and John Reid, with the comment that, “if the data is there, CDR will be able to recover it” – and they did! Following a simple phone call, I travelled to meet John Reid at his office with the damaged device in hand. John was the true professional and provided a detailed and credible description of the problem and the solutions that could be applied to recover the data – his professional approach and calm nature gave me the confidence that I would see those memories again. His commitment that CDR always operate on a 'no-recovery, no-fee' basis with a full price list provided in advance, created further confidence of a positive outcome. Having discussed the process that would be followed with John, I left his office and waited for the outcome. Within a few days, I received information that confirmed the majority of the data was still on the drive and could be recovered and a few more days later I received a new memory device containing all my data. Thank you John, I can’t express how grateful I am for your support in recovering my data, it is very much appreciated!

Cheadle data recovery is highly recommended. John recovered my data even though I thought all hope was lost. When other technicians said it was not possible, he did a chip level recovery of the data. This was for a difficult intel optane SSD with complex encryption. He was professional and maintained good feedback throughout the process.

I bought two LaCie 4TB disks many years ago, and one is still working away merrily. But one had suddenly started that ominous sound we all hope we'll never hear. By sheer chance, a colleague recommended CDR, so I got in touch. The 'no data, no fee' arrangement was a winner. CDR were so professional and kept me informed all the way. Despite my disk being almost unique in their experience, they sourced the required parts, and within a few weeks I received the results. Apart from one recalcitrant file, they had recovered nearly 2TBs of data of almost 30 years of family and travel photos and movies, which are absolutely irreplaceable. I can't thank CDR enough and will recommend them to anyone who needs help with data recovery.

Thank you , thank you John for retrieving my data from a dead hard drive. As non tekke person John explained everything is simple language for me and kept me updated throughout the process. There were no hidden extra costs, what was quoted was charged. I would highly recommend CDR and would definitely use again, should the need arise. Margaret

Excellent service, wonderful communication and great efficiency - all my data was recovered and John was amazing. I'm so, so grateful as I'd thought I'd lost 10 years of work but every single file was retrieved for me. Thank you so, so much - I highly recommend this company. Thank you CDR!

BRILLIANT SERVICE JOHN IS 10 STARS

Excellent, professional and knowledgeable service from John. Highly recommend

I RECENTLY used CDR and am utterly thankful to what they did for me. I had almost 3TB of data, mainly photos and videos, very precious to me from 2005 onwards, on a mechanically failed external HD. Almost 6 years of my own photography too! John kept me updated throughout the process while I nervously waited the outcome and I always felt I was in good professional hands. I was so relieved when I received the news he recovered all the data most precious to me. I received what had been saved and what had been damaged. I think by pure luck for me the damaged data was only films/movies, (as well as one or two images and videos) which I can almost watch anywhere these days! But I got all my precious important data back! I can't thank CDR enough and I definitely recommend them. Thank you John 😊🙏🏻

A wonderful service received from Cheadle Data Recovery Ltd. Talked me through the whole process beforehand, kept me well informed throughout the process and efficient, successful outcome to my data recovery. I would definitely recommend Cheadle Data Recovery Ltd.