‘Sticktion’ – the head-assembly is stuck on the platter surface. A common fault in the failed HDDs that CDR receives. The customer reports that the HDD is making a buzzing …
What are Micro-Jogs in WD HDDs?
Micro-Jogs and the use in Data Recovery The “Micro-Jogs” of a hard disk drive refers to the distance between read and write head elements calculated by the manufacturer. The values …
Head-assembly swap: Seagate ST31000528AS
21/2/2019 – Seagate 1000GB 7200.12 Barracuda A desktop HDD provided by an IT Support company on behalf of their customer. The HDD was making a distinctive clicking sound. Quickly it …
ST2000LM007 / ST1000LM035 – Is this the worst HDD ever made?
Repair of Seagate ST2000LM007 and ST1000LM035 During quarter three of 2016, Seagate started to manufacture a new generation of 2.5-inch hard disk drive. For the previous 4 years to this …
Seagate 2TB Backup Plus – not detected
23/8/2017 – Seagate 2000GB external HDD – not detected by any computer A Manchester city centre-based Landscape and Ecology consultancy had a considerable number of design files for clients on …
WD20NMVW mechanical failure
28/07/2017 – WD20NMVW – Failed Read-Write Heads A 2000GB (2TB) portable HDD was being used by a furniture design company to store data associated with their newly designed products, as …
Data Recovery Scam Example – Inform yourself
22/7/2017 – ST3000DM001. Pre-opened HDD This week CDR – Manchester Data Recovery Services – received a 3TB HDD from a media company based in Sale, Cheshire. The drive contained video …
Seagate ST4000DM000 4TB damaged platter
30/6/2017 – ST4000DM000 – Contamination inside the disk A Seagate ST4000DM000 hard disk drive was received from a Manchester-based media company. The HDD was from an external “Backup Plus Hub” …
Detached read-write heads
28/6/2017 – HDD read/write heads detached A Western Digital My Passport 500GB was received for recovery. The drive was spinning, but an audible clicking and scratching sound could be heard. …
WD 2TB My Passport Dropped on the Floor
27/06/2017 – WD 2TB My Passport – Dropped on the floor A 2TB (2000GB) Western Digital My Passport Ultra portable HDD was dropped by the customer on the floor. The …
