26/06/2017 – Western Digital 4TB (4000GB) – CCTV Deleted video Requires deleted/lost footage to be recovered. The drive was part of a CCTV recorder. The data required is part of …
Toshiba MQ01ABF050 – skewed spindle
Case study: Toshiba MQ01ABF050 – skewed spindle An unusual failure in a Toshiba MQ01ABF050 500GB 2.5″ laptop hard disk drive (HDD). The owner of the laptop had fallen down a …
HDD Failure: Seagate “DM001” Grenada series
Seagate “DM001” Grenada Data Recovery Methods CDR – Manchester Data Recovery Services – has noticed a high incidence of failure in the following Seagate 3.5″ desktop drives: ST1000DM003-1CH162 ST1000DM003-9YN162 ST1000DX001-1CM162 …
Western Digital DCM configuration – donor parts
Western Digital donor parts – DCM configuration Matching the DCM configuration of a donor and patient hard disk drive is critical to the success of any replacement of the failed …
HDD Failure: Toshiba MK3265GSXN – firmware or heads?
Mixed symptoms of failure – Toshiba MK3265GSXN This article applies to MK3265GSXN disk and many other ’65GSX’ series of HDD. CDR has seen a high incidence of a very specific …
WD3200AAJS – Pinnacle firmware failure
Common fault: WD3200AAJS firmware failure. This case study relates to a HDD in which the owner reported that the HDD was not detected by any computer, and the HDD would …
Extreme power surge – PCB Failure – Hard Disk Drive
HDD with PCB failure and multiple secondary faults. Manufacturer: Western Digital Model Number: WD10EADS-11M2B1 Serial: WCAV53875848 On initial inspection, the HDD showed typical symptoms of having sustained failure of the …
HDD Failure: WD10EZEX-07ZF5A0 – Motor bearing
Model number: WD10EZEX-07ZF5A0 (Western Digital 1TB Blue) Serial: WMC1S7148812 Date of manufacture: November 2013 The hard disk drive was from inside a desktop computer belonging to a German multinational engineering …
HDD failure of the month – WD20EARX / WD1001FALS
Western Digital (WD) HDD firmware failure – ‘Slow Responding Fault’ UPDATE 15/06/2016: The fault described in the case study below can be common in all modern Western Digital hard disk …
Hard disk failure of the month – Samsung / Seagate ST1000LM024
High Failure Rate HDD – Motor Seizure – ST1000LM024 / ST1000LM025 Over recent weeks CDR – Manchester Data Recovery Services – have seen a high incidence of failure in the …
