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  1. Home→
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  3. Hard Disk Drive Recovery Case Study
View Post

Toshiba MQ01ABF050 – skewed spindle

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorApril 22, 2016

Case study: Toshiba MQ01ABF050 – skewed spindle An unusual failure in a Toshiba  MQ01ABF050 500GB 2.5″ laptop hard disk drive (HDD). The owner of the laptop had fallen down a …

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HDD Failure: Seagate “DM001” Grenada series

In Blog, Hard Disk Drive Recovery Case Study by AdministratorFebruary 11, 2016

Seagate “DM001” Grenada Data Recovery Methods CDR – Manchester Data Recovery Services – has noticed a high incidence of failure in the following Seagate 3.5″ desktop drives: ST1000DM003-1CH162 ST1000DM003-9YN162 ST1000DX001-1CM162 …

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Western Digital DCM configuration – donor parts

In Blog, Hard Disk Drive Recovery Case Study, Information by AdministratorJuly 17, 2015

Western Digital donor parts – DCM configuration Matching the DCM configuration of a donor and patient hard disk drive is critical to the success of any replacement of the failed …

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HDD Failure: Toshiba MK3265GSXN – firmware or heads?

In Blog, Hard Disk Drive Recovery Case Study by AdministratorJanuary 24, 2015

Mixed symptoms of failure – Toshiba MK3265GSXN This article applies to MK3265GSXN disk and many other ’65GSX’ series of HDD. CDR has seen a high incidence of a very specific …

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WD3200AAJS – Pinnacle firmware failure

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorAugust 20, 2014

Common fault: WD3200AAJS firmware failure. This case study relates to a HDD in which the owner reported that the HDD was not detected by any computer, and the HDD would …

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Extreme power surge – PCB Failure – Hard Disk Drive

In Blog, Hard Disk Drive Recovery Case Study by AdministratorJune 4, 2014

HDD with PCB failure and multiple secondary faults. Manufacturer: Western Digital Model Number: WD10EADS-11M2B1 Serial: WCAV53875848 On initial inspection, the HDD showed typical symptoms of having sustained failure of the …

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HDD Failure: WD10EZEX-07ZF5A0 – Motor bearing

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorMay 19, 2014

Model number: WD10EZEX-07ZF5A0 (Western Digital 1TB Blue) Serial: WMC1S7148812 Date of manufacture: November 2013 The hard disk drive was from inside a desktop computer belonging to a German multinational engineering …

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HDD failure of the month – WD20EARX / WD1001FALS

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorMarch 18, 2014

Western Digital (WD) HDD firmware failure – ‘Slow Responding Fault’ UPDATE 15/06/2016: The fault described in the case study below can be common in all modern Western Digital hard disk …

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Hard disk failure of the month – Samsung / Seagate ST1000LM024

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorFebruary 9, 2014

High Failure Rate HDD – Motor Seizure – ST1000LM024 / ST1000LM025 Over recent weeks CDR – Manchester Data Recovery Services – have seen a high incidence of failure in the …

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DIY a hard disk circuit board failure?

In Blog, Hard Disk Drive Recovery Case Study by AdministratorOctober 1, 2012

DIY Hard Disk Data Recovery No person wants to part with money needlessly. So why not do the data recovery yourself? When the engine in your car fails you normally …

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Data Recovery Case Studies
Too good to be true data recovery
Cheadle DATA Recovery Ltd
Cheadle DATA Recovery Ltd
5.0
Based on 210 reviews
See all reviewsWrite a review
Edward Morgan
Edward Morgan
19:47 08 Jul 19
Excellent hard drive data recovery service. Highly recommended.
Alex Kuhlman
Alex Kuhlman
12:52 03 Jul 19
Excellent and professional service. Data recovery services are readily advertised on the internet, but the trick is to find a service that is competent and upfront about cost and Cheadle did indeed live up to their promises. Recommendedread more
Wojtek Walkusz
Wojtek Walkusz
12:49 25 Jun 19
Excellent service and communication from start to finish. All stages fully explained, including any associated risks. Would have no hesitation in using CDR again if needed.
Matt Foster
Matt Foster
09:02 18 Jun 19
Having found the details for Cheadle Data Recovery on a forum, I approached John following corruption of a hard drive containing photography from a large sporting event. The process was explained fully from the outset and all costs clear and transparent from the beginning. The full data was recovered using the express service and issued on a new hard drive to us within 24 hours. Would not hesitate to recommend John if you find yourself in a similar unfortunate situation!read more
Nikita Mansell
Nikita Mansell
16:24 13 Jun 19
I highly recommend ' cheadle data recovery '. I am a wedding photographer and a couple of months ago i photographed a full day wedding, 2 weeks later my memory card with all those images on wiped itself, there was around 1200 photos. I was heartbroken, what was i going to say to that couple? It was there wedding day, it wern't like we could of just done the whole thing again, i had no clue of data recovery and somehow come across it on the internet. After looking into several companies, some seemed a scam, some were very expensive, cheadle data recovery seemed the best. It had lots of reviews which were all positive. I decided to go with them, everything was super professional and fast, i visited and delivered my memory card, and no upfront money was taken, i was told i only would pay if the data was recovered which i wanted. After a very short time i was emailed a link to view the recovered date found. John had recovered every single one of those wedding photos, i almost cried. Cheadle data recovery are amazing, very good price and i hope i never lose data again but it feels reassuring to know that if i ever did i can count on john. Thankyou so much. Nikitaread more

Recent Posts

  • July 2019 – Altered Business Hours July 5, 2019
  • What are Micro-Jogs in WD HDDs? June 25, 2019
  • 250+ Real reviews June 14, 2019
  • Causes of data loss May 24, 2019
  • April 29th – May 3rd: Business Hours April 28, 2019

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  • July 2019 – Altered Business Hours

    July 2019 – Altered Business Hours

    July 5, 2019
  • What are Micro-Jogs in WD HDDs?

    What are Micro-Jogs in WD HDDs?

    June 25, 2019
  • 250+ Real reviews

    250+ Real reviews

    June 14, 2019

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About the Company

CDR - Manchester Data Recovery Services - offers professional services to businesses and home users, and provides the best possible success rates with a fixed price quotation in advance.

Cheadle DATA Recovery Ltd is rated 5 stars on Google Business based on 205 reviews
Google Rating
5.0
Based on 210 reviews
Cheadle DATA Recovery Ltd
Cheadle DATA Recovery Ltd
5.0
Edward Morgan
Edward Morgan
19:47 08 Jul 19
Excellent hard drive data recovery service. Highly recommended.
Alex Kuhlman
Alex Kuhlman
12:52 03 Jul 19
Excellent and professional service. Data recovery services are readily advertised on the internet, but the trick is to find a service that is competent and upfront about cost and Cheadle did indeed live up to their promises. Recommended
Wojtek Walkusz
Wojtek Walkusz
12:49 25 Jun 19
Excellent service and communication from start to finish. All stages fully explained, including any associated risks. Would have no hesitation in using CDR again if needed.
Matt Foster
Matt Foster
09:02 18 Jun 19
Having found the details for Cheadle Data Recovery on a forum, I approached John following corruption of a hard drive containing photography from a large sporting event. The process was explained fully from the outset and all costs clear and transparent from the beginning. The full data was recovered using the express service and issued on a new hard drive to us within 24 hours. Would not hesitate to recommend John if you find yourself in a similar unfortunate situation!
Nikita Mansell
Nikita Mansell
16:24 13 Jun 19
I highly recommend ' cheadle data recovery '. I am a wedding photographer and a couple of months ago i photographed a full day wedding, 2 weeks later my memory card with all those images on wiped itself, there was around 1200 photos. I was heartbroken, what was i going to say to that couple? It was there wedding day, it wern't like we could of just done the whole thing again, i had no clue of data recovery and somehow come across it on the internet. After looking into several companies, some seemed a scam, some were very expensive, cheadle data recovery seemed the best. It had lots of reviews which were all positive. I decided to go with them, everything was super professional and fast, i visited and delivered my memory card, and no upfront money was taken, i was told i only would pay if the data was recovered which i wanted. After a very short time i was emailed a link to view the recovered date found. John had recovered every single one of those wedding photos, i almost cried. Cheadle data recovery are amazing, very good price and i hope i never lose data again but it feels reassuring to know that if i ever did i can count on john. Thankyou so much. Nikita
Kirsty Doran
Kirsty Doran
01:11 08 Jun 19
I went to john as my SD card had corrupted at a wedding I was shooting. I can not fault John's service at all. He was informative and extremely helpful, although my images were not recoverable due to the card being counterfeit, he did explain what to watch out for when buying a card and where to buy from, thanks for your help John
Paul Gormley
Paul Gormley
13:01 29 May 19
I can personally recommend Cheadle DATA Recovery Ltd very highly. I had an ageing Western Digital 1TB drive that suddenly became unreadable and contained a lot of data that was important to me (stupidly I hadn't backed it up elsewhere!) John talked me through the options and pricing very clearly, explaining that diagnosis would be carried out and from then the options available. After the first recovery effort a lot of data was recovered, but in order to recover some of the larger video files John diagnosed that one of the read /write heads would need replacing. After I agreed to this John expertly replaced the part and recovered 100% of my data, over 900gb in total. At each stage it was explained that if I wasn't 100% satisfied I could choose not to have my recovered data returned and there would be no charge, despite all of the work put in by John, also the pricing levels were also explained for the return of the recovered data, and these were very transparent and fair, with no hidden costs. I provided my own new HD for the recovered data, and I could not be happier with the service provided. Great job, great company. Cheers
Jamie Groovement
Jamie Groovement
18:54 14 May 19
Highly recommended. Top communication, prices explained clearly, kept in the loop throughout the process, John gave a brilliant personalised and welcoming service, and the no recovery, no fee basis really clinched it for me. Was happy to pay out for full recovery of my data. Will be recommending to everyone who asks about data recovery.
James Bennett
James Bennett
11:12 18 Apr 19
John has been absolutely stellar in recovering 100% of crucial data on an SSD which died in its sleep! Can't recommend CDR highly enough. He was very informative about the data recovery industry and the processes for SSDs, very fair on pricing, and kept me informed right through. Data recovery is something we all hope we'll never need but I can confidently say I was in safe hands in this case.
Simon Beswick
Simon Beswick
10:11 13 Apr 19
Great efficient service, reasonably priced
Espen Eriksen
Espen Eriksen
15:47 10 Apr 19
Cheadle DATA recovery was very helpful in dealing with a corrupt microSD card. Unfortunately this proved to be counterfeit so could not be recovered, however a valuable lesson was learned in going through this information with me. Also as no data was recovered, he did not charge for his valuable time.I'll stick to a trustworthy retailer of memory cards in the future!Thanks John!
Michael Hill
Michael Hill
07:58 07 Apr 19
Paul Hogg
Paul Hogg
15:25 26 Mar 19
Brilliant, progress reports all the way.Half the price of the big boysPaul (Rapid PCs Christchurch)
Catherine Sharpe
Catherine Sharpe
12:09 18 Mar 19
I was recommended to use Cheadle data recovery and i would be more than happy to pass on the details of this business to others! It is a very stressful thing to loose data but John was extremely kind and explained everything regarding the process very well, offering a realistic solution if things were not to work out. Luckily he managed to retrieve everything successfully and recommended other forms of data management. He was was quick to respond to me and was very helpful throughout the whole process, even working around my difficult unsociable working hours. I will be passing on his details top others that need data recovery. John saved the day on this one and i am very thankful!
Nick R
Nick R
15:35 11 Mar 19
I used CDR on behalf of a friend and am very impressed. I'm a programmer and whilst I understand the issues involved with data recovery I could not restore the data myself.The entire process was transparent and simple, and I was guided along the way with first class service from John. He is the owner and all of my contact was through him, including him arranging times to call me and discuss / answer questions. He was extremely helpful and courteous, and can explain things at either a simple or more technical level. I did talk to John in more depth and rest assured, CDR know what they are doing and use specialist techniques/hardware that simply aren't cost effective for a normal individual.I was able to review a list of recovered files before paying a single penny, and also given a clear price list should I decide to go ahead. So if you are worried about the no recovery/no fee claim, then don't.I would highly recommend CDR to anyone, and thanks John!
Nuala O'Rourke
Nuala O'Rourke
22:43 07 Mar 19
Highly recommended. Very open and honest. 99.9% recovery of our photos.
Jordan Royce
Jordan Royce
18:23 07 Mar 19
I run a publishing company. Over the years we have lost data and had to request the help of various firms. I found them to be difficult to deal with and extremely overpriced, with Dr John Reid and Cheadle DATA Recovery I have had a perfect service and speedy resolution. I would recommend them to anyone. From the moment I got in touch I had regular updates, and always knew the status of the recovery. After a few days I ended up with every bit of data recovered at a really cheap price. We all get in trouble from time to time, John Reid and Cheadle DATA Recovery will save the day. What an amazing service. Second to none. I will never use anyone else. An extremely professional firm, with amazing results, at a really reasonable price.
Total Fitness
Total Fitness
11:09 22 Feb 19
Very knowledgeable and offer an exemplary service. We would highly recommend CDR to anyone with a data problem. After thoroughly explaining the problem with our faulty drive and presenting a clear price and recovery plan, CDR fully recovered all of our data quickly and seamlessly. We would use CDR again without hesitation.
Jennie Potts
Jennie Potts
12:09 17 Feb 19
I would highly recommend Cheadle DATA Recovery. They were recommended to me and I would certainly pass this recommendation on. They did a brilliant job of retrieving my much needed data after my hard drive became corrupted. I like that they operate on a 'no-recovery, no-fee' basis. They also gave me a full price list so I knew what I'd be paying if the data were recovered. Thank you for a great job.
John Nuttall
John Nuttall
09:27 17 Feb 19
I recently used CDR’s services for business purposes on behalf of Nexperia. A hard drive failed, containing important information, which I presumed would be lost. After a confidence boosting conversation with John, I dropped the hard drive off and he managed to save everything and more. Very professional service and will no doubt use these services in future. Thank you.
Tom Blake
Tom Blake
09:37 29 Jan 19
I can't recommend Cheadle Data Recovery high enough, after fearing I'd lost a TB of data on a HDD that I dropped John worked his magic and recovered it... From the moment I contacted him I was confident I'd made the correct choice and it was proved right with the result.
Robert Chapman
Robert Chapman
11:11 11 Jan 19
Superb service. I needed to recovery data after a massive hard drive failure. and, despite having to order various spare parts to match with the old driver heads, it finally worked and I recovered all the data.
Léo Pons
Léo Pons
21:10 22 Dec 18
Merci à John, de chez Cheadle DATA Recovery, qui a pu récuperer l'intégralité des vidéos de ma carte SDXC, alors que j'avais perdu espoir ! Délais plus longs que prévu... mais ça valait le coup.
Sarah J A Chapman
Sarah J A Chapman
21:12 19 Dec 18
We suffered a major computer failure, when one of the hard drive discs became corrupted. That came as we were working to complete a draft of a vital report for an important client. Cheadle Data Recovery did a superb job, not only rescuing the data, but repairing the hard drive AND working through a weekend to complete the task (and so help us meet our own crucial deadlines). A great job, well done. Roy G Chapman
TheHamzJ
TheHamzJ
15:09 14 Dec 18
Honest pricing and great service. John retrieved a lot of important university work I needed at a fair price. Would definitely recommend to anyone with similar problems.
Kim Coleman
Kim Coleman
16:43 21 Nov 18
John Reid at Cheadle Data Recovery (CDR) recovered my corrupted external hard drive which had some important documents on it. CDR provide a no- fix no-charge service which was reassuring when the work can get (and was in my case) pretty expensive. Highly recommended. Would definitely use this service again.
simon gustafson
simon gustafson
20:06 15 Nov 18
If you have an issue with a hard drive, then I don't there is better than Cheadle data recovery. Thanks for all your efforts and hard work recovering my data.
John Taylor
John Taylor
12:06 14 Nov 18
Everything was explained before work commenced, up dated when needed. Very good and prompt service
Ryan Holland
Ryan Holland
08:36 07 Nov 18
CDR was excellent with dealing with our query. We had multiple files go missing off a hard drive. CDR were able to recover all files in perfect condition and determine the error was down to a faulty hard drive. We were able to get all data recovered within 7 working days and was back up and running. Great help!!
Jack Longman
Jack Longman
19:47 25 Oct 18
Jon was so accommodating, understanding and helpful throughout the whole process of data recovery. He was honest in his advice and made the whole process as easy as possible to get through. Highly recommended!
Dee NIGHTINGALE
Dee NIGHTINGALE
12:05 21 Oct 18
The problem that took me to CDR was one that I thought would never be resolved. I had a System Image backup of a PC that had a HDD failure, when the HDD was replaced I had, in effect, a new machine and a System Image Backup belongs only to the PC it was backed up from! The System Image was on an external plug and play HDD, I contacted the HDD manufacturer and was told I would never get my files back, indeed, that was the opinion of all the sources I approached for help.CDR took on the task and to my extreme euphoria they retrieved all my personal files including family photographs that I could not replace!CDR and in particular Dr John REID could not have been more professional, taking care to explain the company's business practices, the no-recovery, no-fee basis and costs prior to DATA recovery.I have no hesitation in recommending CDR, they have retrieved twelve years of my research and I could not be happier.
E Hilton
E Hilton
17:23 17 Oct 18
I found the services from Cheadle data recovery to be outstanding, when I found my external hard disc no longer worked and I had no backup of it and it held extremely important data that I needed back quickly. Jon charged no up front fees to diagnose the hard drive and when he successfully retrieved the data is when I paid the invoice. The charges were set out very clearly to me before the data was retrieved. I am extremely happy with the service Jon provided and wouldn’t hesitate to use him again if need be.
Adam McGrath
Adam McGrath
09:53 01 Oct 18
John took the time to give me some excellent advice over the phone which enabled to me to resolve the problem myself. Thank you for your generosity and honesty in helping me out and saving me lots of stress and money!
Ali Patel
Ali Patel
12:08 26 Sep 18
I cannot recommend Dr John Reid highly enough – He is professional honest and very good at what he does. We had a failure of two Seagate 1tb hard drives. Both the main drive and the backup had failed. We were under a hardware / software maintenance contract of an IT company when this happened so they were our first point of contact. We contacted them on Weds evening on Thursday a technician came out and confirmed that both drives had failed. We were stressed and worried as these drives contained over 3 years of business data which we needed. Thinking this was their expertise we let them take the drives to see if they could “fix “them. I then started to research what had gone wrong as both drives had failed with no warning. On Saturday we were informed that the drives could not be “fixed”. Gutted and distort & very stressed I discovered the concept of data recovery and found a couple of companies online. I duly filled in the contact forms and was contacted by a company in Wales who stated that they could fix the drives for a fixed fee and to send it across. During my research I also came across Cheadle Data Recovery. This company impressed me as it was local and the conversation with John was very reassuring but realistic. The representative of the Welsh company was more of salesman with limited technical knowledge and on further research the company was registered to a mailbox in Wales. I decided to use Cheadle Data Recovery and on Monday dropped of my drives. The service was impeccable. The address is the directors home address where he personally works on your hard drives and keeps you updated all the way. The company who initially tried to fix the drives made more of a mess and made the job harder (please see pics). They forced open one of the drives and left a finger print also! There was more work involved than originally anticipated however this was done with a nominal sub charge. On Tuesday we had ALL our data back (Within 24 hours)!! This guy is a GENIUS at what he does. If you are in an unfortunate situation where you need his services do not hesitate to use him! Avoid the cheaper AND riskier options. Do not let anyone open your drive or attempt a recovery as there are horror stories where you can lose all data - It s just not worth it! Thank you sooo much for all your assistance in this matter we are grateful !
Kitov
Kitov
08:25 03 Sep 18
John provided a great service. Would for sure use them again, great service. Thank you
Colin Pimblett
Colin Pimblett
10:51 01 Sep 18
Excellent service and communication from start to finish. All stages fully explained, including any associated risks. Would have no hesitation in using CDR again if needed.
Carol Haynes
Carol Haynes
14:01 17 Aug 18
Efficient friendly service. Recovered a 3Tb Seagate hard disc for me - almost 100% success. Responds quickly to questions and keeps you informed of progress. I hope I don't need these services again but would definitely use again if needed. Highly recommended.
George Bostel
George Bostel
10:16 17 Aug 18
I used CDR to recover a raid 5 array, and the awesome Dr Reid recovered 100% of the data, thank you so much :)
Ulf Hertel
Ulf Hertel
08:44 13 Aug 18
Cheadle DATA helped me to 100% with my HDD problem. Information and communication was very very good from their side. What a perfect service!! I can absolutely recommend Cheadle DATA and will abolutely use their service again. //UIf Hertel, Lusaka, Zambia.
Danny Brown
Danny Brown
07:23 03 Aug 18
From the 1st call John was helpful honest and made sure I was fully aware of the how things could go. We sent our damaged drive to him (which had already been looked at by somebody else) John found the previous attempt at repair had changed main board and also had left finger prints on the drive which needed cleaning and that there was a high chance of an unsuccesful recovery. We paid for an express service and within 24 hours we had an email to say recovery complete. Checking recovered files showed John has managed to get back litterally 99.9% of the files. To save us some money he then condensed the files to allow to me send on the internet rather than buying another hard drive. Great service and will be forever greatful. Thanks John
Ryan Brooks
Ryan Brooks
10:47 09 Jul 18
Accidentally I wrote over my HD with a MAC System backup. I contacted a company advertised on Google that were very keen to get my HD and then give me a price. I felt very uneasy with their sales and marketing tactics (very eager to get hold of my drive!) and so contacted John as he was pretty local.After visiting and dropping off my HD with John I was reassured that he would do everything possible to retrieve the data within 7-9 days. Unfortunately for me the key data that I needed had been overwritten and was un-retrievable.True to his word, if he cant get the data back he does not charge. After searching around for 2 days and using endless online retrieve software. I wish I had contacted CDR earlier, it saves £££s and time.Thanks for the great service, I will definitely recommend your service to anyone in the future.
Emma Randall
Emma Randall
11:06 04 Jul 18
I had an excellent experience with John at Cheadle Data Recovery when my partner's external hard drive stopped working. John was very helpful in suggesting things to test before bringing the device in. He also went through the data recovery process in detail and explained the different price bands, depending on the issue with the hard drive. This price list was then sent to me by email with an explanation that if they can't recover the data, I wouldn't be charged.In the end, the fixes that John suggested meant that I did not need to take the hard drive to them in the end, as it just turned out to be the external case adaptor that had gone and not the drive itself. However, I would definitely use their services in the future if any of my disks go.
David McFarlane
David McFarlane
08:47 04 Jul 18
John did a fantastic job–he was calm, polite and very helpful in all our meetings, and did as good a data recovery job as I could have hoped for. I fully recommend John, and feel like I got value for my money.
Chris C
Chris C
09:10 08 Jun 18
Excellent service, up front and open discussion on what would be possible and time scales. Would recommend.
Jamiebelloz
Jamiebelloz
08:49 31 May 18
Fantastic and professional service from CDR. Communication is great and John is very clear on what is involved and the associated costs! Saved me a lot of hassle recovered a failed drive. Would recommend to anyone.
Neil Cooper
Neil Cooper
14:42 30 Apr 18
Big thanks to Cheadle DATA Recovery for their excellent services. I had a failed 6TB OS X RAID array & they successfully recovered millions (literally millions!) of files for me including the full folder hierarchy. Amazing work, highly recommend to anybody with a failed hard drive.
David Wilding
David Wilding
10:29 16 Apr 18
Last month I had the awful experience of my data drive having a fault. Having had problems with hard drives in the past and being relatively competent with computers, I tried using software to access the faulty hard drive. despite my efforts, I could get nothing off the drive which was catastrophic and very upsetting.I researched various data recovery companies and settled on using the services of John. I'm so glad that I did.He quoted me a very competitive price with no strings attached and a firm price. Other companies can hold you to ransom once they have your precious data - not the case with John. A firm price that he stuck to and I only had to pay once I was satisfied with the level of data recovery. Some companies, promise the earth with a cheap quote but end up charging a fortune.Although John could not recover all of my files (there was only a handful that were beyond recovery), I'm certain that he went 'above and beyond' what anybody else would have done and I am extremely happy with the amount of files he could recover; being almost all of them.I can't recommend Cheadle Data Recovery higher and if I ever need his services again, I wouldn't think twice. Excellent service at an excellent price.
Andrew Busby
Andrew Busby
10:55 09 Apr 18
Cheadle Data Recovery are the only company I spoke with who filled me with confidence upon one of my SSDs failing. I shopped around as this was all new to me, and every other data recovery "specialist" wanted upwards of £100 before they would even take a look at my drive. John at CDR filled me with confidence upon first speaking on the phone, I felt like I had finally found someone who actually knew what they were talking about! He explained the likely causes of my failed SSD, what steps would be taken during the recovery processes and most importantly, what happens next. He also explained how (and why) CDR offer a "no fix, no fee" guarantee with regards to data recovery. Once my drive was in his capable hands, I received daily emails updating me with relevant information on where my drive was up to, complete with screenshots and explanations. Unfortunately my drive was beyond recovery... but I still commend John and CDR with every ounce of my being. I cannot fault the service in any way, I know for a fact that he genuinely tried everything he possibly could, and as promised, there was no fee payable. If you are looking for data recovery - CDR is where you want to be going!
Grace Lai
Grace Lai
11:53 28 Mar 18
Very thorough, super helpful. The choice amongst professional photographers and video studios
Steven Jones
Steven Jones
15:17 26 Mar 18
Great Service, Good Prices and Friendly Staff. Pitty nothing could be recovered though!!!
Dan Lui
Dan Lui
15:33 25 Mar 18
My 1TB hard drive stopped working so I googled identifiable problems and potential simple DIY fixes. From my limited understanding, I gathered it could be a failed printed circuit board but I had no idea how to fix this problem. I then searched various data recovery companies and came across Cheadle Data Recovery. It can be difficult to choose which company to use because they all have their own website with the usual information, pricing and client reviews.I spoke to John Reid from Cheadle Data recovery and after a brief conversation he provisionally diagnosed several possible faults but it would need diagnostic testing to confirm. I was extremely impressed by his knowledge because he was able to estimate the approximate year of manufacture based on the make and model number of my hard drive to identify common faults that affected different dates of manufacture. Being relatively local to me (just outside Stockport), I dropped off the hard drive on the same afternoon for diagnostic testing and the fault was confirmed to be a failure of the printed circuit board (PCB).John provided clear and transparent pricing with estimated lead times for standard and emergency services which was confirmed via email quotation. There were no ”hidden secret” charges. I was given a ticket support job reference to track the progress and I received regular email updates to keep me informed.Once the data recovery was complete, a file list of recovered data was emailed to me for approval.I dropped off a spare hard drive for John to transfer the recovered data. This took approximately 4 hours and I paid on collection.John keeps all recovered data on his server for 7 days after collection just in case there are any issues. It would have been much cheaper to simply purchase a new hard drive but the lost and recovered data was invaluable to me.My experience with Cheadle Data Recovery was faultless and I would highly recommend their service. Overall 5* rating from me.
peter morgan
peter morgan
16:16 07 Mar 18
Excellent service at the listed price for a mechanical failure. All 149,000 files (except a single one) including photos, music and documents were recovered after a mechanical failure (read/write head failed) of my hard disk. Whole process took less than 2 weeks from delivery of the offending disk, initial free diagnosis, friendly and helpful discussions with John Reid, recovery of the data, and transposition of the data to the external drive I gave to him for that purpose. Throughout the process I received a series of emails detailing the state of the process and John was always available on the phone for any queries I had. Would highly recommend the firm to anyone else who has the unfortunate experience of a failed hard drive.
Andrew Knowles
Andrew Knowles
04:33 03 Mar 18
Arnaud Long
Arnaud Long
22:59 22 Feb 18
Highly recommended... Wizard in his profession... !I experienced a failed 4 TB Hard drive, and wanted to get a professional diagnostic on a possible recovery...I was welcomed by John on a Saturday morning, and he kindly invited me in his bureau...It did not take long for him to understand the issue, and made a diagnosis in 5 mn...The data were recoverable, but it could take a few months before a special firmware update is released on this specific hard drive... He would then be able to access the drive through a back door, and make a full recovery...I am also a computer technician, and I can say that his knowledge about data recovery is sky high... Do not hesitate to ask him all your questions, and he will answer them an amazing concern for detail...Should I ever need his services in the future, I would not hesitate to travel the 200 miles from my home to consult him... :-)Arnaud :-)
Altin Homes
Altin Homes
11:41 21 Feb 18
I had lost all my personal data, including all my digital private/family photos in the past 15 years, saved on my Personal External HDD due to an unknown internal fault while the drive was kept in a drawer and had no copies on anywhere else (even my computer) to refer to. I took my HDD to several computer shops and they simply rejected retrieving any data following their various examinations as in their opinion there was no way of bringing the HDD to life to extract any information. So I was totally devastated!!However, I was referred to CDR (Dr John Reid) by one of the shops claiming that he is the only person, who can help! I did contact John and paid a visit to his place as my final resort in complete disappointment and he promised me to test the HDD and let me know if he can do any thing for me. I left my HDD with him and the next day he contacted and informed me that he can retrieve the data using a Donor Drive, which I accepted to pay all the costs involved as the data on this drive was my whole digital life in the UK.In my complete astonishment, John retrieved 99% of my lost data from the faulty HDD and litterally all my photographs which were precious to me due to the memories I had on them. I am really thankful to him and promised him to recommend him to anyone, who may suffer from the same unlucky situation that I had been through, including my personal and business contacts. I respect what he did for me and will always contact him in the future if I have any similar issues.I would highly recommend him to anyone having the same situation as the fee structured service I received from John was 5 star indeed!!!
Ray Atkinson
Ray Atkinson
12:28 19 Feb 18
I dropped an external hard drive on which I keep photographs, which stopped it working. I had several backups of the data, but unfortunately not of the catalogue files which contained all the tags and album structure. This would have meant re-tagging 40,000 photographs! A bit of research brought me to Cheadle Data Recover, and my initial phone call to John made me decide to let them try to recover my data. He explained what the process would be and what might be expected, and most importantly that if he couldn't recover the data that I wanted, then there would be no charge. I was given a quote of £299, but bear in mind this will have VAT added, and possibly the cost of a hard drive (plus VAT) on which the data will be returned. Unfortunately it's not possible to pay with credit cards.I can't fault the service received, and am happy to recommend this company. I've also now reviewed how I do my backups!
Adrian McQuillan
Adrian McQuillan
10:38 16 Feb 18
Imagine the panic when I discovered that I could no longer access my encrypted data. Following a couple of Windows re-installations I was told by Microsoft that it would not be possible to roll back to the state where the encrypted data was accessible. I contacted several people advertising data recovery to no avail and then someone recommended Cheadle Data Recovery. I spoke to them on the phone and explained the problem and they said that they would have a look at my computer. I received an email quotation from them with a price list and a statement that if no data was recovered there would be no fee. After placing an order for them to undertake the recovery and supplying the computer, the service was excellent. I was kept fully informed of progress. Although they had not encountered this problem before, they persevered with different approaches and, to my great relief, managed to recover my data. I highly recommend Cheadle Data Recovery.
Christopher Long
Christopher Long
19:57 21 Dec 17
I was really very pleased with the service. I had tried several other firms in this field and was very put-off by their approach, but CDR are different, and keep their word on pricing. Their patient work saved a decades' worth of photos and other material for me and I am very grateful to them for that.
Martin McNulty
Martin McNulty
20:52 19 Dec 17
After my modelling/simulation computer failed due to a malfunctioning SSD, I was very concerned that the data would be irretrievable. The scare stories from our IT dept and the internet compounded this further. However, after finding CDR and reading the positive reviews, I contacted John to discuss my problem. I went in for a consultation and a while-you-wait check to see if the drive would interface with his equipment (it did) and was given an upfront quote (24-48hr turnaround emergency recovery) on a no-recover-no-fee basis.Throughout the recovery phase, I was provided within regular updates and thankfully, all meaningful data was recovered and transferred on to a brand new external hard-drive within 48hours. Put simply, I cannot recommend CDR enough. His service was professional and he clearly knows his trade in immense detail.M.
mel rutter
mel rutter
09:33 10 Dec 17
I contacted John when I ran into problems having lost one of my crypto currency accounts.He resolved this in a fast and professional manner, even though it was not his normal field of expertise.Cannot thank him enough for his efforts.
Phoebe B
Phoebe B
08:25 06 Dec 17
John was very up front about the cost of recovering my Go Pro videos that I had accidentally deleted.The service was first class, with regular updates on progress and a chance to review the files before payment.The video recovery was successful and all of my lost videos were recovered. The service is more expensive than online alternatives, however there was always an element of mistrust with these provided and I am very glad that I paid slightly more for a trusted service that delivered my videos memories back to me!
Alison Parker
Alison Parker
17:37 30 Nov 17
Fantastic service from Cheadle data recovery. Rapid, professional data recovery of data after a memory stick failure. John provides an honest, fair service, I would recommend him to business and personal clients alike. He really knows his stuff!
bobby loomba
bobby loomba
20:36 27 Nov 17
John was recommended to me by IT friends and they were totally right in recommending him to me. My external hard disk was damaged and john was able to retrieve all the data for me. John was very professional with regular updates of how the work was progressing. I would highly recommend him.
Marc Levine
Marc Levine
09:26 23 Nov 17
I just want to say thank you for a great job, recovered everything we needed back. A superb job. Marc
Niels van Iwaarden
Niels van Iwaarden
10:23 06 Nov 17
Nothing but a positive experience! I was looking to save my HDD and I would highly recommend this company. No issues with shipping, constant communication throughout the process, and, most importantly, John was able to save my data.Even if you don't live in the UK, I would still send my data to John for recovery.
Nick Concannon
Nick Concannon
09:49 30 Oct 17
Great service from start to finish. I emailed John a description of my failed HDD and within a few minutes was speaking to him on the phone and arranging to have the problem assessed. So glad I didn't bin the drive - John was able to recover all the files I thought I had lost for good. No hidden charges; everything was explained up-front, and the cost of recovery was very reasonable.
Ray N
Ray N
15:22 23 Oct 17
Communication was prompt and precise, service was professional. Recommended.
simon nash
simon nash
18:36 22 Oct 17
Ammar bolton
Ammar bolton
11:00 13 Oct 17
I would like to recommend anyone who lost his DATA to go to John because he's got a professional service and accurate.
Tony Howlings
Tony Howlings
09:30 13 Oct 17
This is the place to go to for data recovery. Sensible pricing and the no recovery / no fee policy aligns interests. I have no issue recommending John for any data recovery issues you have.
Paul Brandon
Paul Brandon
08:09 20 Sep 17
John is a gentleman and was extremely helpful and courteous in the process of helping me salvage a crashed drive. What I liked most about John was his openness about the costs and timeframes involved when dealing with such a situation - he did not make false promises, but was very clear in terms of managing expectations. John's prices are reasonable and his results are first class. Thanks again for the fantastic work, we are so grateful to have all of our old files (especially photos) back.
John Davies
John Davies
12:01 07 Sep 17
CDR – Manchester Data Recovery Services is undoubtedly the best, most qualified and trusted data recovery service in the UK. To a lot of people, either in personal or business life; their data is incredibly important. When the worst does happen, AND you find your backups haven’t been running for a few months due to an unknown fault; you want a trusted and reputable company to work explicably carefully and efficiently in order to have the best opportunity of recovering your data.As a relatively technical person, when the filesystem on one of my RAID5 arrays became corrupted, I conducted sensible attempts to try and recover my filesystem and restore access to my array. The more actions I took, the more I saw the filesystem become less recognisable, fully corrupt and finally completely DISAPPEARED. I had 2TB of data on this 3TB RAID array, and it had completely gone – vanished, unrecognisable by any reasonably reputable software recovery tools and what was an incredibly anxious time was quickly swapped with hope after talking to Dr John C. Reid at Cheadle Data Recovery.To be honest, after reading the reviews; CDR Manchester was the first and only recovery service I had called, however I was highly sceptical anything could be done to recover any of my data. I thought I must be their worst type of client (someone relatively technical with previous successful recovery attempts of other people’s data on an informal scale) and this attempt had completely and utterly failed. John spent over an hour talking me through on the phone the steps that can be taken, and he left me without a shadow of a doubt feeling that he was the absolute best person to attempt the recovery of my data. I immediately got in the car and drove the disks straight up to Manchester, and within a timeframe much sooner than anticipated the early investigation had started into the feasibility of recovering my data.I received regular updates on my recovery attempts, and once I thought some very recently modified files (before the corruption) were missing, CDR took additional manual recovery attempts and managed to return absolutely everything. Absolutely unbelievable considering from further investigation, 3 out of the 4 drives had faults on them.Finally, well within the timeframe given on turn-around, I had received an email with an incredibly detailed directory and file structure of all my data, along with the health of each individual file – all complete, and something I thought I would never see again. CDR Manchester provides all your data on an optional brand new, modern USB3 portable hard drive.I hope I never have to talk to CDR Manchester for a personal reason again; however the journey from chaos to full recovery was made better by the regular updates and support from CDR Manchester, and I for one would recommend CDR Manchester no matter how technical or non-technically minded you are. The professional approach to customers, business and service is exceptional and how CDR is run as a business is an absolute inspiration to any business-minded person.Thank you very much for your efficiency.
Lee Pedley
Lee Pedley
22:20 01 Sep 17
Fantastic service and recovered all our data. Highly recomended
Nick Burrell
Nick Burrell
08:27 23 Aug 17
Exceptional quality of service, John was very knowledgeable, he managed to recover every file needed from the drive and more. I can't recommend him enough. With the reasonable prices and quality of service, there's no reason to go anywhere else!
Abz O
Abz O
15:33 18 Aug 17
After being completely mugged off by Fields data who dropped my drive before giving it back to me after i refused their extortionate pricing of £1200, £2000 for emergency service. And Kroll on track who also charged me an extortionate price of £2000, £4000 for emergency service. JOHN at cheadle saved my business for a fraction of the price at around £500. It would of been less if i had gone to John first as fields had damaged my drive further. He was truly professional and got the job done that others were un-willing to do. I will be recomending everyone i know to cheadle data recovery services if they get any data issues.
Alison Martin
Alison Martin
09:21 01 Aug 17
Excellent service. Very professional
max-louis raugel
max-louis raugel
13:13 25 Jul 17
Skilled and trustworthy, for a very reasonable price. Some people in this trade abuse of their power. John only does his job, very well.
Fun Furniture Collection
Fun Furniture Collection
10:09 18 Jul 17
Amazing service from initial contact to final recovered data. The online updates on progress and the professionalism throughout the process was second to none.We would recommend John at Cheadle Data Recovery as the first point of call for any data loss issues. Thank you for this professional and well informed service.
Douglas Powrie
Douglas Powrie
13:49 26 Jun 17
Excellent and professional service. Data is in safe hands
Patrick
Patrick
20:03 25 Jun 17
Very professional and efficient service, everything was explained at the start, including prices and the 'no-recovery, no-fee' service. Thankfully all the data was recovered from my wife's Micro SD card, I would highly recommend Cheadle Data Recovery Ltd.
Shaun Austin
Shaun Austin
07:23 22 Jun 17
We contacted CDR when we suffered a massive failure on our RAID 10, and significant disk corruption. John responded to the situation extremely quickly, and within hours of our phone call, the restoration of our data had begun. Within a few days, John had recovered all our data from the array, and repaired the corruption within our SQL Server database. We wouldn't hesitate in contacting CDR again, should we suffer a repeat incident.
Ryan Rafferty
Ryan Rafferty
10:13 19 Jun 17
John provided a 5 star service when my wife lost her work due to liquid damage. What I most respected about John was that he was candid and upfront about all costs - there are a number of other companies out there which offer "cheap" data recovery but invariably charge much more than advertised. John told me the price up front, was able to diagnose the drive within minutes and provided a fantastic service. My wife got all her data back, saving us potentially months of work in redoing lost work.
neiklow
neiklow
21:19 14 Jun 17
John did an excellent job and recovered 99.9% of my files. Very pleased with the service. And,.... he is locally based, and not a collection point!
joe Mcmenemy
joe Mcmenemy
16:27 31 May 17
Really really good service. Transparent, patient and helpful. The head of the company took a lot of time to talk me through the technical aspects of recovery, he answered all my questions, and when the diagnostic indicated there will little point in attempting recovery, there was no charge, despite the time and effort given. Mr Reid runs a really professional service, and Cheadle Data Recovery would be my immediate recommendation to anyone with a faulty drive.
Simon Shaw
Simon Shaw
13:39 07 May 17
Rhonwen Evans
Rhonwen Evans
20:12 13 Apr 17
I snapped my USB and CDR was able to make a full recovery of all the data. Everything was fully explained and costs outlined at the outset. This an excellent service and I would highly recommend it.
Joe S
Joe S
11:47 31 Mar 17
I run a small IT support company based in London and have now been referring clients with data recovery requirements we're not able to attend to in-house - John embodies the height of professionalism, with both a plain English and deep technical knowledge, I genuinely could not recommend him enough.The data recovery industry has a great many shark type business, as with anything technical the field is masked by the smoke and mirrors of technical abstraction - so if you have a disk issue, or data loss situation, finding a reliable and genuine provider is paramount.That aside, his prices are also very fair - reflected in the complexity of the recovery operation thats required... even his most time consuming and costly recoveries are often half the price of the competition. Cheadle Data recovery - TLDR : reliable and genuinely excellent service. Joe StillionAnyKeyIT Tech Support
Olga Kuznetsova
Olga Kuznetsova
10:02 28 Mar 17
Very professional. Prompt. Friendly. Clearly customer-focused. I have not been charged for the work done, although to me the result was priceless. Overall positive experience. Thank you, John. Olga
zeal1990
zeal1990
21:20 26 Mar 17
An excellent service from start to finish. Dealt with my issue in a professional manner. Highly recommended.
Bioxydyn L
Bioxydyn L
16:57 24 Mar 17
CDR were professional from start to finish when we had something of a disastrous disk failure. Excellent, regular communication with clear pricing and expert support definitely reduced the pressure. I hope we don't have the same problem again, but we know where we are going if we do.
Steve Maz
Steve Maz
16:10 22 Mar 17
A+++ Saved one of my clients
Chris Wearing
Chris Wearing
09:58 22 Mar 17
Brilliant service would use again
Nathaniel Gill
Nathaniel Gill
08:16 14 Mar 17
Andrew Hearn
Andrew Hearn
14:30 20 Feb 17
Exceptional service, and all-round customer support.
Louis Wilson
Louis Wilson
11:43 27 Jan 17
Fantastic - really saved my bacon when we lost the contents of an external drive. Got all data back. Thank you again.
Pauline Badams
Pauline Badams
16:11 24 Jan 17
Great Service. I researched relentlessly online to find the BEST data recovery service at the BEST price. I spoke to Cheadle DATA recovery Ltd and they were very open and honest. They even gave me a few other companies names to research. They REALLY are no recovery no fee, unlike other companies I spoke to who said they were, but then said they would keep a percentage of the money paid for parts and admin. The work was done quickly and professionally and almost all of my data (87%) was recovered. I had irreplaceable photographs which were all recovered. I would like to think I will never need to use a data recovery company again having triple backed everything up now! but if I do, or if anyone ever asks me to recommend a company I will have absolutely no hesitation in recommending Cheadle DATA recovery Ltd every time.
Mark Russell
Mark Russell
23:42 18 Jan 17
I accidentally deleted all my personal photos from a portable Hard Drive. John from Cheadle DATA Recovery was very professional and gave me a 'no recovery no fee quote'. All the data was recovered in a timely manner and was kept up-to-date on the progress throughout the process. Brilliant Service!
David Few
David Few
21:13 17 Jan 17
Neil Moran
Neil Moran
11:51 17 Jan 17
Speedy data recovery service at very reasonable prices. I would have no hesitation recommending CDR to anyone needing a specialist data recovery.
Nicola Riding
Nicola Riding
21:51 10 Jan 17
I found John (CDR) extremely professional and dealt with my issue very efficiently. The fees were laid out from the outset so that there were no nasty suprises and everything was explained thoroughly. Throughout the process I received updates on the progress of the repair which was most helpful. I would highly recommend CDR.
Ben Widdowson
Ben Widdowson
13:13 09 Jan 17
Incredibly professional. Explained the problem in simple terms and kept us informed every step of the way. Would highly recommend.
Troll Troll
Troll Troll
22:52 23 Dec 16
Found via personal recommendation. Exceptionally high quality service exactly as described. Highly capable, professionally systematic and delivered 100% service. Will be my only choice for any future requirements.
Andrew Snow
Andrew Snow
13:19 23 Dec 16
Extremely positive. John talked me through each and every stage of the data recovery process and upheld a principled and transparent process. There were no hidden fees or extra costs - everything was laid out to me from the start. While expensive, this work is highly specialised, and having perused other quotes, John's prices are extremely fair. I had taken my hard drive to another specialist in Manchester who, through no fault of his own, was unable to recover my data. Using a clean room and associated technical processes John was able to fully recover my data in a reasonable amount of time. At no stage did I feel like I was being swindled or unfairly treated, nor did John ever give me any reason to panic. I could not have asked for a more satisfying data recovery service.Given the host of 'QUICK RECOVERY, £90 OR LESS' promises on the internet, delving into the world of data recovery can be extremely daunting especially if, like me, you have data that you value highly. I would thoroughly recommend contacting John at Cheadle Data Recovery because he will not make false promises, he won't bullshit you, but will deliver a highly specialised, professional service at the end of which you will know for certain what is wrong with your hard drive, whether your data can be recovered and exactly what the process will cost.
Philip Robinson
Philip Robinson
12:14 05 Nov 16
An excellent company.Friendly, helpful and knowledgeable.I recently had just short of 1TB of data recovered from a broken disk drive, John answered all my questions, kept me fully informed of progress, and even managed to provide all the data again at short notice when I accidentally deleted the drive he had provided. I actually took another two disk drives to him that had been damaged by another data recovery company, he spent time examining these providing a detailed report with pictures of the damage, and then recommended not to attempt recovery as he believed it unlikely to succeed, I know other companies recommend recovery and charge for spare parts when they know it is very unlikely to succeed, there was no charge for this, excellent service.
Anshul Kapoor
Anshul Kapoor
13:01 04 Nov 16
I have used John on a couple of occasions and have found him to be honest and extremely helpful. I would highly recommend him especially as there are so many charlatans out there who do not work with the same level of integrity that John does.
Alan Dean
Alan Dean
23:40 04 Oct 16
Excellent service. Recovery completed within agreed time-scale with regular updates when the problem was somewhat worse than originally envisaged.
Gyro Air Displays
Gyro Air Displays
14:46 04 Oct 16
Where other give up - CDR take up the challenge and succeed in getting the Data back - Highly recommended
Steve Moss
Steve Moss
09:13 20 Sep 16
Great professional service and communication. Data successfully recovered for my client, all processes and costs fully explained before commencement of work. Will recommend and use again.
Andy Woodward
Andy Woodward
07:43 20 Sep 16
Like a number of people who rely on IT, when a problem occurs I feel extremely exposed and in many ways nervous as I am not particularly literate with IT issues. All I knew at the time was that I had a hard drive failure and that my backup systems had not backed up all my information, information which is essential to my business.From the moment I first contacted John by phone, he was thoroughly professional, explained things in clear and concise terms in plain English, not techy speak and was very clear about costs and timescales. When I later visited John for a diagnosis, again this clarity continued throughout, which also added to my confidence that I had approached somebody reliable for my business data recovery.The service he gave with the recovery of my data was exemplary, the costs involved were not as high as I had feared and the timescales involved were also acceptable.I would highly recommend his services to anybody in the same unfortunate situation that I found myself in
Feral Films Ltd
Feral Films Ltd
11:29 14 Sep 16
We had a 4TB WD drive fail on us, which contained many key financial files. We approached John, who responded to our enquiry quickly and efficiently. He clearly described the potential issues with the drive in a quick meeting, and then he set about retrieving the lost files for us. John managed to gather up all of the missing files within a week, and supplied them back to us on a brand new hard drive.I'd certainly recommend John & CDR . Thanks for all of your help!
Harish Shah
Harish Shah
09:56 07 Sep 16
I contacted John at Cheadle Data Recovery after my local IT guy said that I needed more specialist help than he could provide to recover data from my crashed hard drive. John explained the process in language I could understand. The main selling point was that there was no fee if he wasn't able to retrieve the data !! The service was as promised and I have no hesitation in recommending Cheadle Data Recovery to do the job.
Niall Hoban
Niall Hoban
16:30 01 Sep 16
I can't recommend John enough! Exceptional service, and all-round customer support.In 2014 I had an issue with a broken HD, which I'd dropped onto a hard service - all data/files were fully recovered, and at a very competitive price. I recently had an issue with an external HD, which John helped me diagnose via Skype. Considering I am no longer local I'd previously spent the day contacting data recovery specialists in my area. Non offered the same level of expertise, and helpfulness as John.Don't hesitate, you're in good hands!
Paul Webster
Paul Webster
19:56 23 Aug 16
I rang Cheadle DATA to recover my hard drive data, and had a meeting with John, he showed me every price list for the problem I might have with my hard drive.Within 10 mins I had the answer, and left me details for it to be recovered, i didn't have to wait long and was very pleased to find out all my DATA was recovered and put on a new drive. I would give Cheadle DATA 100% fantastic feedback, I will be dealing with no other company but Cheadle DATA from today onwards, very polite professional service.
Andrew Healing
Andrew Healing
09:36 19 Aug 16
Excellent, professional, re-assuring, safe and ultimately achieved success. Full explanation of the process and full and clear guidance around expectations provided. John is a consummate professional and an clearly an expert in his field. Thank you kindly.
Tahar Iqbal
Tahar Iqbal
12:31 11 Aug 16
Managed to recover all of the data that I though was lost on a damaged and previously opened 1TB portable HDD casing. Excellent service and communication from the outset, and very good price for task CDR were asked to do.Whatever your requirement for data recovery then I would 100% recommend you talk to Dr John Reid and CDR first!
Tim Holt
Tim Holt
14:20 04 Aug 16
We have had some old hard drives duplicated and happy to say they work and we are pleased with the service.
lorenzo manzo
lorenzo manzo
13:07 28 Jul 16
Absolutely the best. Serious, fast and honest price. I'm really happy to found them after lot of disappointments.
JUDITH NEAVES
JUDITH NEAVES
18:47 21 Jul 16
when talking to various companies it was the first of data recovery services that I could speak to someone with technical skills who could answer some initial queries as to likelihood of recovery being possible. received prompt emails at each stage of process and simple task to verify folders recovered, prior to paying for recovery. cost was competitive and received stick with all data recovered very promptly. all files present and not corrupted. really excellent. saved me about 100 hours of work redoing the work. really recommend the company. thank you john reid.
Ryan Tech Reviews
Ryan Tech Reviews
15:09 21 Jul 16
Great service. They were able to recovery 99% of holiday photos from a physically damaged SD card. The price is reasonable considering the amount of work that is involved for file recovery on a damaged storage device (and they are considerably cheaper than their competitors). Dr John Reid was polite and helpful, he instantly understood my problem and through email was able to identify the controller chip they needed to emulate. The recovery process took a few weeks, but faster options for emergency recovery were available for a price. The recovered files were posted online for me to download and included a document outlining each files status. I highly recommend this small business for recovering lost files and if need be I would certainly use them again.
Adrian Thorrington
Adrian Thorrington
09:40 20 Jul 16
Dr. John was absolutely fantastic throughout. All data was recovered successfully and to be working on a 'no-recovery, no-fee' basis is something that drew me to use Cheadle Data Recovery. Would absolutely recommend this company and the services of Dr. John Reid. Thanks so much for all of the hard work!
Michael Dixon
Michael Dixon
09:53 23 May 16
Absolutely outstanding service from the moment that I first contacted CDR to receipt of all recovered data. John took time to explain the situation with regard to the external hard drive and the steps that he would follow to recover the data. John kept me fully informed at each step and I am delighted that all data were recovered successfully. I would recommend CDR highly.
ffpphotography 35
ffpphotography 35
21:47 21 May 16
I've been using CDR Manchester Data Recovery , for it's many service's , over the past few year's now .I have received a great service when it has come to Hard drive failure, this Particular as working as a Photographer, The Service Provided with Data recovery and much more , besides ..CDR's fresh look at , one on one cases is second to none this makes it's , customer relationship comes first .Thank you for doing such Good Work John Reid and advice on Computer matters.
Simon Kenyon
Simon Kenyon
13:53 18 May 16
Great service, very helpful.I have had to use CDR twice to recover data from different crashed drives....both times we have been successful!
Blossom Twins
Blossom Twins
15:58 19 Mar 16
Dr John was fantastic in keeping me calm during my computer dilemma. I was incredibly heartbroken about the data I had lost but he kept me reassured and in the know during the whole process. Though I had done some pretty rough damage to my laptop, he assured me he would do his best to get what I needed back and succeeded. I am extremely grateful and highly recommend his services. :)
Rachel Wallis
Rachel Wallis
14:43 19 Mar 16
John was excellent from start to finish. He is happy to give free thorough advice and will take the time to understand your issue accurately. He does not charge a penny until he can confirm he can recover your data, which in itself is worth the money!Although data recovery isn't cheap, I felt the service received was excellent, and made it easier to part with my money! My data was bog-standard photos and documents, but for anyone looking to recover more important data - work, dissertation, uni work, it would certainly be worth your while to get the data back, and is then very well priced for the service received.I would thoroughly recommend John Reid. The HDD I received back will definitely be handy, and it was very well priced as well!Thanks again JohnKind regards,Rachel
John Devonald
John Devonald
12:04 11 Mar 16
Full recovery of a failed SSD: excellent service in quick time.John operates with a very clear explanations and descriptions of the process, and clearly stated the risks. Professional and courteous - this is one IT firm that did not make a drama out of a crisis:)No hesitation in recommending Cheadle DATA Recovery to anyone.
Jonathan Chapman
Jonathan Chapman
14:55 10 Mar 16
Very good!
Austin Williams
Austin Williams
14:32 03 Mar 16
This service was quick, effective and thankfully successful. Cheap (compared to the loss of everything) and all done professionally and with clear, understandabe and sypathetic communication. First class job. I cannot thank Cheadle Data Recovery enough.
Gwen Ong
Gwen Ong
12:40 03 Mar 16
I told John Reid I couldn't afford data recovery after all as I'd just had to shell out money for another 2 hard drives after my seagate 5TB died a silent death. He offered me free advice via email and explained I needed a reprogrammed donor pcb to get it running again. I didn't even have to make the trip to Manchester. This means having to start editing my documentary anew but I am really grateful for the help John rendered. This company will help you as long as they are able.
supersimon22
supersimon22
19:52 12 Feb 16
I was very appreciative of the service when PC retail outlet had shrugged their shoulders. A virus blitzed my back up, a real double whammy. John was calm & measured. He delivered a file listing and recovered the files. These services are not cheap, but a face to face service where I could visit the premises was invaluable and v reassuring.
Drew Forsyth
Drew Forsyth
13:04 12 Feb 16
I'm a photographer, and around 2 years ago I had a 2TB HARD DRIVE fail on me, containing close to 80,000 images on it.After 2 years of being told by numerous recovery specialists that the data was lost, I went to John. He very carefully explained the inner workings of the drive, and explained the process, which was very helpful. He also works on a 'no recovery, no fee' basis, which is great.Somehow, he managed to recover 100% of the data that I'd lost, within 10 days. Amazing. Images I was sure I had lost were returned, and I'm very happy.Thank you John!
Martin Ridd
Martin Ridd
18:10 11 Feb 16
CDR have recovered tons of data from several USB sticks & hard drives for us over the last few years. Very professional service & extremely fast turnaround. John seems to do the impossible with the drives we send him!
Heaton Computers
Heaton Computers
09:53 20 Jan 16
We refer all our data recovery to John at CDR. As a computer shop we are often in need of his service (our customers more so!) and he has never let us down. Generally if it can be recovered, John will get it back. John is careful and patient to explain the process, offers a fair service with costs and procedure explained in advance and we and our customers have always been more than happy. We have no problem recommending CDR and John for any type of data recovery work and will continue to do so.
Sophie Summers
Sophie Summers
18:37 12 Nov 15
John is really knowledgable and very professional. It was a really quick service and all my data was recovered. Very good value. I'd recommend him to anyone.
Michelle Hua
Michelle Hua
19:30 10 Nov 15
My experience with CDR and with John Reid was very professional from the outset. From my initial enquiry to our first meeting as well as email communication and retrieving the recovered data was handled very swiftly and efficiently. John was very helpful and his experience in data recovery is excellent. I highly recommend CDR and John for his exceptional service. Thank you John.
Troy Robinson
Troy Robinson
18:26 10 Nov 15
When the HDD I use to keep all our business related photos on failed I was in a bit of a panic as we were in the process of launching a new website and wanted to use many of the images stored on the drive on the new site. After calling a couple of local companies I came across CDR after Google search on the model number of my drive. John had clearly seen this type of failure before and the no fee no recovery offer gave me confidence in the company plus the price quoted was more competitive than the other companies I had spoken to.CDR successfully recovered all of the data and with a quick turnaround, they were very professional to deal with and i would happily recommend them.Troy RobinsonNorthampton Motorsport Ltd
Allan Kennedy
Allan Kennedy
15:11 13 Oct 15
Excellent service all round. A large volume of data was recovered quickly and efficiently, and I was kept closely informed at all points in the process. Not cheap, but pricing was fair, honest and up-front.
Paul Ravenscroft
Paul Ravenscroft
12:46 13 Oct 15
John Reid at Cheadle Data Recovery provided an outstanding professional service at a very reasonable price. If you choose the wrong company, they may wreck any chance you have of recovering your data. If you value your data, and want to have the greatest chance of recovering it, then don’t take a risk with many of the “cowboys” out there. I have absolutely no hesitation in recommending Cheadle Data Recovery and I will use the service again should a need arise in the future. Thanks again John!
Jon Hoyle
Jon Hoyle
20:00 02 Sep 15
CDR recovered all our business critical data after a server failure just before the bank holiday weekend. They responded immediately and offered to work all weekend on our hard disk. The explanation of the services prior to the work starting was most appreciated and took some stress out of what was a very difficult and worrying situation. CDR didn't make false promises or guarantees, but diagnosed the disk quickly and explained there was a good chance of recovery and told me specifically what the fault was. The perception of honesty obviously appears to be a major cultural component of this company. They also promised to do the work prior to any payment, and payment was only based on results. It was a MASSIVE relief that all the data was recovered and within the timescales agreed. This was a very stressful weekend but a very positive experience and outcome from Cheadle Data Recovery. Would recommend whole-heartedly.
John Lutkin
John Lutkin
08:43 21 Aug 15
I am a private individual who had a lot of personal data stored in archive and now fully appreciate the anguish some of you are going through to find that data medium is no longer available through the computer. The initial contact with Cheadle Data Recovery, was reassuring and informative as to the type of problem, possible solutions and chances of recovery of the data from my disc. Throughout the process I was kept informed of progress which I consider essential when faced with such a calamity. A full recovery of the data on my disc was achieved.Data loss is a situation I do not wish to repeat but should I have the misfortune, I would have no hesitations in contacting the good Dr Reid and the first class services of Cheadle Data Recovery. John Lutkin.
Martin Adams
Martin Adams
10:52 20 Aug 15
Thoroughly explained the process, the technical limitations and the industry used tools available.Was unable to restore data due to technical limitations, but was very sincere about how and why.Would use their services again, appear to be very genuine and focused on customer satisfaction and not "ripping people off".
Simon Pick
Simon Pick
09:09 27 Jul 15
I have used many data recovery services in the past with mixed results and high fees, I will never use another again. John's no fix no fee was persuasive but the proof was in the excellent service, communication and finally positive result.At all stages I received information regarding the process and an honest assessment of success, the outcome was a full retrieval of all the data.The drive in question here had been sent to an approved recovery service on manufacturers website who, after two weeks, pronounced it unrecoverable.The proof at the end of the day with any data recovery service is if the data is recovered, it was and at very reasonable cost.
TBU Film
TBU Film
17:12 23 Jul 15
Excellent service. My SD card had decided to become corrupt somehow, leaving me very distressed at the thought of probably ruining a whole project. Dr John was very helpful, extremely knowledgeable and reassuring on the phone. The fact that all the data was recovered and in no way damaged was a huge relief and I am truly thankful my footage could be saved. If any SD cards decide to ruin my day again I know who to call. I thoroughly recommend Cheadle DATA Recovery Ltd.
Mark Rees
Mark Rees
19:54 08 Jul 15
A local computer shop put me in touch with CDR. I arranged to drop the drive off. John gave me an initial diagnosis based on what I told him over the phone (fried circuit board through using the wrong power supply) and confirmed this within ten minutes once he had the drive in his hands. A full recovery was effected and I was delighted to get all my data back.
Rowena Hay
Rowena Hay
14:15 07 Jul 15
I would thoroughly recommend Cheadle DATA recovery. Having dropped a cup of coffee on my new laptop which appeared to be a right off Cheadle were able to recover the critical data quickly and efficiently. It was a breath of fresh air to receive the professional, transparent and friendly service provided. John in particular went above and beyond for us. Hopefully we won't have to use the service again but if we do we would definitely come back here.
Laura McCrossan
Laura McCrossan
08:42 11 Jun 15
I cannot rate Cheadle DATA Recovery high enough. John provided an excellent, friendly service - my SD Card for my camera had become corrupt and I really thought I had lost some important memories. John kept me well informed through the whole process and best of all I got my holiday photos back and that really means the world to me.
Hitendra Vadgama
Hitendra Vadgama
22:37 04 Jun 15
After a power failure my HDD failed to startup once power was restored. Being a techie my self I took the HDD out of the enclosure and tried to recover the data but got no life from the HDD. After doing some research I came across CDR and gave John a call. John was able to confirm my initial diagnosis that the PCB had failed and sent me through a price list of recovery charges and also told me that if he could not recover the data there would be no charge. I posted my HDD to CDR and John was able to confirm that the PCB had failed and there were possibly other faults. A few days later John emailed me a file listing of all my data and after confirming that everything appeared to the there he was able to copy the data to a portable USB drive for return to me. The whole process took only a few days. I would highly recommend CDR and would like to thank John for a very professional, fast and efficient service.
Daniel Slinger
Daniel Slinger
15:57 04 Jun 15
After shopping around different websites I came across CDR and the very helpful John Reid. My failed hard drive was recovered and back on my desk with all files functioning fine after 4 days of my original enquiry - need I say more? Also worth noting that the "no recovery no fee" basis really does apply unlike with other companies. I would definitely recommend CDR for anyone with a faulty/corrupt HDD. Life saver!
Spikey G Man
Spikey G Man
10:05 25 Mar 15
Dr John Reid is a very approachable and friendly chap who knows his field of expertise inside out. He is happy to answer any questions to do with any part of the professional service that he provides.The costs were properly explained along with the procedure that led to the full recovery of all of my data.I'm incredibly grateful to Cheadle Data Recovery and would highly recommend them to anybody.
Joe o'toole
Joe o'toole
15:06 19 Mar 15
My mac crashed without warning a few weeks ago and I discovered that my back up systems had not worked as I had planned so I was faced with the loss of 4 years work.I contacted CDR and spoke with John Reid. He was very helpful and assured me that if he didn't recover the data that there would be nothing to pay . I had been using the latest Yosemite system on my mac which is encrypted so it was difficult to access the data but John succeeded and afterwards installed a new hard disc for me in my computer. I was very impressed by John's professionalism and helpfulness over what was a very worrying time.
John Vella
John Vella
12:53 23 Jan 15
Just before Christmas, one of our servers died, and it was only then that we realised our backup software was not backing up correctly. Fortunately, CDR came to the rescue and recovered 100% of our data, even though one of the drives in our RAID array was physically damaged.I cannot praise CDR, and especially John enough. Their attitude and professionalism was fantastic, and they were always helpful, answering any questions I had, (and I had many questions!) very quickly, even though it was in the middle of the holiday period.To summarise, I would recommend these guys to anyone.Thank you!John Vella, Manchester.
T5 Event Media
T5 Event Media
12:42 11 Dec 14
I can't thank Cheadle Data Recovery enough, Our hard drive failed during a move with a lot of valuable data on it. From the first call with John the service was excellent, he explained everything in detail and the no recovery no fee policy. Once John had the drive he kept me informed throughout the process. After a fast turn around John sent me a file showing all the Data he had managed to recover. I collected the new drive with our recovered Data on and John explained in detail what went wrong with the drive. A big thank you to Cheadle Data Recovery and John. I would highly recommend them. Amazing service.
Lottie Designs
Lottie Designs
11:42 08 Dec 14
I cannot thank Cheadle DATA Recovery enough for their help and support at a really difficult time. My data was lost from a SSD drive, and even though it was not possible to recover the data, I was not given false hope, kept informed all the way through the process and given a report showing technically what had gone wrong. On a no recovery, no fee basis Cheadle Data Recovery were willing to try and recover the data even though from the outset is seemed impossible. I would not hesitate to recommend this company to any of my photography friends if they should need this kind of service. Thank you John.
Paul Bamber
Paul Bamber
11:05 05 Dec 14
We found these guys on the web as we needed to recover data from an LTO1 tape. Our requirement required a very swift response and they didn't disappoint. Very professional to deal with and they provided a great service - highly recommend them!
David Marchant
David Marchant
14:52 04 Dec 14
I have used Cheadle data recovery on several occasions now. Their service is to be commended for data recovery and they have exceeded my expectations. They are the only company we now use.
Carole Ann
Carole Ann
12:13 12 Nov 14
Thanks to John precious photographs from my travels in Vietnam were retrieved!My memory card broke and I was left devastated believing that my photographs were gone but I found CDR Ltd via an online search and was very thankful! The service was fantastic, efficient and the photographs of my special trip were recovered!Thank You! Miss C A Foster
Martin Richmond
Martin Richmond
17:43 25 Oct 14
When my external hard drive refused to respond, I did the usual internet searches, and decided on using CDR after speaking to John and his very professional and helpful manner.The no recovery - no fee policy was explained to me, and I delivered my HDD to let CDR do their stuff. I ended up leaving the drive with John as due to the fault it was difficult to diagnose. A day or so later John told me the it was a firmware & read/write head failure. CDR didn't have donor parts so put a call out and after about a week or so managed to source the required parts.Then came the email that I had hoped to see, a listing of the files on my HDD, and there on the list was the photos of my grandson , (now 8 and living in USA). Within days CDR recovered the data and I now have my precious photos back. A big thank you to CDR and John in particular, thanks very much.Would definitely recommend CDR to anyone having Data recovery issues.
Itz Glitch
Itz Glitch
15:26 22 Oct 14
With our children now 9 years of age, I recently lost all our precious photos and videos of them growing up due to a corrupt hard drive.I personally opened the hard drive to attempt a non professional repair without success. I found CDR on the internet and made a call, I was informed that initially it would be unlikely that any data could be recovered but options were available.One option was CDR always operate on a 'no-recovery, no-fee' basis with the exception of pre-opened HDDs. I was also given the expected cost for this option over the phone which resulted in a visit and go ahead to attempt recovery.Over a three week timeline, I was kept informed at each recovery stage. Ultimately at the end of the recovery I recieved an email stating that data had been recovered.To my astonishment, I now have all family memories returned with the amazing help of this professional company.Totally reccomended, even if you think you have no chance of restoring lost data.
Colin McKevitt
Colin McKevitt
13:38 13 Oct 14
I first used Cheadle DATA Recovery about a year ago and was so impressed with the professional service then I had no hesitation in getting in touch when problems with a different drive started to raise their head.I cant recommend Cheadle DATA Recovery Ltd and in particular John enough, his in depth knowledge & advice and calm reassuring manner are enough to make the most stressful of IT issues seem minor inconveniences. As we store more and more of our personal data in digital form it is without doubt that trusting Cheadle DATA Recovery Ltd with your IT needs and advice is something that every business should have in their IT redundancy plans.
sarah knowles
sarah knowles
11:29 26 Sep 14
My hard drive crashed 3 days before my masters thesis was due, on a long weekend. I got in contact with John on the Sunday and he gave the crucial files back to me by Tuesday. On a long weekend I was thrilled to find someone who didn't charge extortionate rates to students and he understood how important my information was. He was very thorough and obviously knows his stuff as he explained to me the many problems and failures of the hard drive ( some of the information went over my head haha). If you are so unfortunate to have your hard drive crash I would definitely recommend him!
James Groves
James Groves
15:01 20 Sep 14
My problem: my old Dell laptop's Samsung hard drive had died.Many thanks to CDR for arranging a meeting to diagnose the problem within a week, recovering all my data within a month, returning this to me safely on an external HDD via courier, and keeping me updated on progress with sourcing parts (in my case, replacement disc heads) throughout.My verdict: a fast professional service. No complaints and the fees are reasonable.James GrovesLancaster
Rufus nu
Rufus nu
10:40 29 Aug 14
hi,I used Cheadle Data Recovery Ltd with their express data recovery service and was delighted with the results (back in June 2014). As a student with deadlines looming and a faulty hard drive, i found Cheadle Data Recovery Ltd to be very informative and understanding, going the extra mile to cater for students and explain the different issues and outcomes my hard drive might have. I was very happy as they managed to recover all my files from the faulty hard drive, file names and folder structure included. Fast turn around, I think I went in on the monday or tuesday and it was ready by the thursday. I also didn't have to pay anything until it had been confirmed my files were recoverable.overall very happy with the service.ThanksRufus
CompuDOS Hadi
CompuDOS Hadi
10:08 14 Aug 14
Great service and unbeatable quote - even after my hard drive had more problems than first thought. Highly Recommend.Hadi
Sara Creech
Sara Creech
10:03 27 Jul 14
When my beloved Macbook refused to power up, I was really concerned about finding a trustworthy company with whom I was confident to leave it with. As soon as I arrived at Cheadle Data Recovery I was delighted with the service. Everything was clearly explained and the process was just as described on the website. If it is at all possible for your data to be recovered, Cheadle Data Recovery will recover it! I would wholeheartedly recommend their service.
Chris Gill
Chris Gill
10:51 16 Jul 14
Excellent service. Over 40,000 files were successfully recovered from a 4TB SATA drive
Andy Lee
Andy Lee
14:11 18 Jun 14
Excellent service. CDR explained the 'no-recovery, no-fee' service at the point of first contact and fully adhered to this by explaining the fault and offering options for data recovery (with associated cost) prior to any work being carried out. Once agreed, recovery was carried out quickly and efficiently. Would fully recommend CDR.
David Thomson
David Thomson
22:04 23 May 14
Honest & efficient service. Liked the 'no date no fee' policy. In the end I was happy to pay the full amount quoted as near enough all the data was retrieved. Thank you John
Rajeev Arora
Rajeev Arora
12:29 02 May 14
The loss of data can cause sleepless nights, tears, tantrums, and that's before you even start looking at the cost to the business. But when the data you've lost is also includes the backups that you've been diligently taking every day as well as the master data, then the sinking feeling becomes titanic in proportions.Thankfully, Cheadle Data Recovery saved us. John Reid of CDR was brilliant in explaining what the potential problems could be, and what the options for recovery were. After a short analysis of the disk drive in question, John was able to give me a price and a turnaround time. He also explained what the "no recovery, no fee" guarantee meant. It's exactly as it sounds. If CDR cant get back the data you need (you have to specify which data you want back) then you don't pay. Even if they have spent days on your job. In short, my expectations were managed. The good news is that they managed to do a full recovery of my drive in 3 working days. I got all my data back in full. I now backup in multiple on-site and off-site locations. And I sleep at night. I hope you never have to go through what I've been through, and that you have a robust backup strategy in place. But hard drives fail. Fact. And when (not if) they do and you need someone to help, I highly recommend Cheadle Data Recovery.
Robert Sidebotham
Robert Sidebotham
08:37 25 Apr 14
Excellent service from John, a pleasure to deal with. All of our data was recovered fully and on time! Would not hesitate to recommend.
MELANIEAM79
MELANIEAM79
11:04 24 Apr 14
John was great to deal with and was able to recover my Hard Drive quickly. My Hard Drive came back fully recovered, making me a very happy customer!I would always contact John again in the future should I have any problems.Many thanks :-)
Tim Marsden
Tim Marsden
10:34 10 Mar 14
I work for an IT support company that specializes in the hospitality industry. One of our most important clients had a failing hard disk that contained a very large but very important Outlook archive file. I tried for days to extract the data myself but was unable to do it. Luckily I found Cheadle Data recovery on Google. They were able to not only extract the data from the hard drive, but also repair the Outlook archive file to it's normal working state. The service was excellent, we received the drive back in the agreed time frame whilst communication in the interim was decisive and prompt. Would definitely recommend to anyone that is struggling with getting any data from a troublesome device.
Lara Grace
Lara Grace
12:30 02 Feb 14
One day my laptop simply wouldn't turn on properly, refusing to load past the initial 'Toshiba' screen. A regular computer technician examined the laptop and concluded that the fault was in my hard drive. He suggested I consider getting the data from the hard drive recovered, as it included work and revision materials I needed for university. I worried from the completely non-functioning state of the laptop that recovery would not be possible, but took it to Cheadle Data Recovery, which is local to my parents house in Stockport, to find out if this was the case. John proved his capability by quickly recognising the type of problem I had, having seen hard drives behave the same way before. Knowledgeable and honest, he explained to me the process of recovery and encouragingly informed me that it should be possible for him to get my files back, although he warned that some may be corrupted from the fault in the hard drive. I happily entrusted my hard drive to him and he kept me informed of its progress. When recovery was complete, I received all of my old files, none of which I have yet found to be corrupted, on a brand new 500GB portable hard drive purchased additionally from John for a standard retail price of £45.I would recommend Cheadle Data Recovery to anyone in need of such services, for an absolutely trustworthy and well informed specialist with fair and competitive pricing.
Julian Wilkinson
Julian Wilkinson
10:26 31 Jan 14
As an IT professional it was a great relief to discover John and CDR - I had a crashed Linux based NAS that had data on it that I had been told by a client "wasn't critical and didn't need backing up".Upon the failure of the drive, it turned out not to be the case.And although the drive had "the hardest to recover" Linux filesystem, John wasn't fazed and had the tools to get the job done. Happy and impressed by John / CDR, and the fees are more than reasonable for the services they offer (vs. other big names like Kroll Ontrack etc). I would and have recommended CDR to other IT Professional peers that I meet with, this workman invests in the serious tools to get the job done.RegardsJulian WilkinsonGinger Inc Ltd
Suzanne Riley
Suzanne Riley
10:25 22 Jan 14
I was extremely impressed by the Cheadle Data Recovery, from my very first enquiry, the level of professionalism and sensitivity to my situation was impeccable. I would definitely recommend CDR to anyone in need of these services.
Graeme Sherriff
Graeme Sherriff
17:37 12 Jan 14
John responded quickly to our concerns about loss of data following the failure of our office PC. He was able to help us get the data off the hard disk in one piece so that we can move it seamlessly to our replacement PC. Very helpful and responsive.Graeme Sherriff, Manchester Friends of the Earth
Joseph Cross
Joseph Cross
11:37 09 Jan 14
A very swift and professional service, as always. Cheadle Data Recovery are experts in their field and make everything from the pricing to the procedure honest and clear.
Jason Sporn
Jason Sporn
11:53 16 Dec 13
As a Sys Admin, I regularly get asked to assist with data recovery for friends. In many cases where the hard disk is physically good, I can help with recovery. On this latest occasion when a friend came to me, it was quickly obvious that there was a physical issue with the hard drive and and a professional recovery solution would be needed.After discussions with my friend, he decided that the data was valuable enough to pay for a recovery service. Then came the problem of knowing who to trust with his data, as I had never had the need to use a data recovery service before. I posted on a forum asking for suggestions and Cheadle Data Recovery was mentioned multiple times.I had a conversation with John from Cheadle Data Recovery and was confident that this was the person I would trust with the recovery. I found John extremely professional, he explained every step of the process and stayed in contact throughout. As I was interested in the process, he explained the equipment he would be using and told me exactly what was wrong with the drive.I would highly recommend John's services if you ever find that you need data recovery, and in future if anyone I know needs such a service, this will be the company I use again.
David Winnup
David Winnup
08:38 04 Dec 13
We had an old seldom accessed RAID array we were migrating the data from onto a newer system. During the migration it seemed to get itself into a bit of a confused state, of three drives one failed, and as the array was still rebuilding the second drive failed (NIGHTMARE).Within 24 hours of dropping off all three drives with Cheadle Data Recovery it was clear the rebuild had gone wrong, they recovered the data from the second and third drives alone, within another 24hours we could start to restore the data to a newly rebuilt server.Good honest communication throughout and the fixed price quotation was not wavered from at all.
Balazs Adam
Balazs Adam
09:57 29 Nov 13
When my computer got stolen I knew things weren't so bad as I had backed up all my files on my external hard drive. When I got a new computer and started transferring these files I accidentally knocked the hard drive off and it never worked after that.It was extremely frustrating to say the least.I booked an appointment with Cheadle Data Recovery, who were very helpful from the start. They said they'd look at the hard drive the following day and let me know just how bad the situation was.I didn't have much hope to be honest as I had read online that damaging the hard drive while it is reading/writing is the worst thing that can happen to it. I was much relieved when I was told by Cheadle Data Recovery that they should be able to recover my data, and even though to me it seemed like it would fall into the high price category of physical damage, they said they'd only charge the middle-tier price.The recovery took about a week and I was kept up to date throughout. I was sent a list of files they managed to recover. By the looks of it it was 99% of the data I really cared about.Now I am delighted to have all my files back and have opted for a much better hard drive this time.If you have a problem with yours, if anyone can help, it's Cheadle Data Recovery!!!
A Review Summary
A Review Summary
13:57 02 Oct 13
My camera memory card, with several hundred photos on it, suddenly failed while I was travelling. On my return, I was anxious to salvage the pictures, and began searching for a data recovery firm.After getting quotes from both UK and non-UK companies, four things became obvious as I compared the list:Cheadle Data Recovery was the only one that gave a free diagnostic service.Cheadle Data Recovery was the only one that actually offered an affordable recovery service for me. (Some of the other companies gave truly astounding quotes.)Cheadle Data Recovery was the only one that offered the service without tacking on a string of “extra” costs. (Each of the other companies tacked on at least one “additional” fee. Some of the other firms were unable to offer me a specific quote; the best they could do was give me an astronomical cost range.)Cheadle Data Recovery was the only one that impressed me that care and effort would be made in the recovery attempt.So I went ahead with Cheadle Data Recovery.John Reid was quick to respond to my e-mails, and was very pleasant to deal with. I felt like my failed memory card was in careful, knowledgeable hands. A fast and successful recovery was made, and the fee was exactly as quoted. I was not ripped-off or overcharged. It is an honest business.There is nothing negative I can say about my experience. It deserves a 5-star rating.
Andrew Brown
Andrew Brown
11:28 17 Sep 13
This is how Data Recovery should be. Free, swift and accurate diagnosis.A realistic plan of attack including accurate price estimation and timescale.The data delivered as promised.
Carl Robinson
Carl Robinson
13:09 04 Sep 13
Had an issue with an encrypted laptop drive that had experienced a mechanical failure.John was able to repair the drive which in turn allows a complete recovery of the user's data,The data wasn't accessible by Cheadle Data Recovery due to the encryption but with the admin logins I bought with me to review the repair the data was clearly visible and data was copied with very little fuss.Happy to recommend them to both business or personal users.
Jon Fisher
Jon Fisher
12:16 27 Aug 13
My local PC repair shop diagnosed my external HDD failure as terminal and suggested that any further expense in recovery would be futile. My sense of loss however was more desperate than to just give up, so they provided details of a recovery service which would charge c.£600 in advance, irrespective of success. A trawl of the internet uncovered a number of alternate service providers, most of which compared with the expectations set by the PC repair shop. i.e. big fee, up-front, and further, no layman’s explanation or obvious incentive to succeed. Cheadle Data Recovery was the absolute antithesis to my experience to that point. John took care to explain his service, the tariff of charges and the step by step process which he would follow. Fundamentally, the process is based upon no-win no-fee so what more motivation needs to be conveyed to a client. Every milestone illustrated by John was met with timely feedback – the initial diagnosis, confirmation of charges, successful clone of image, provision of file listing, etc., with each stage providing further room for optimism. At odds to my initial expectations, the process resulted in a full recovery of the data.My backup lesson is learned and hopefully will not need to be repeated! For those however that find themselves bereft of their critical or sentimental data then CDR and John Reid are in my view ‘safe hands’ and come with my highest recommendation.
David Hughes
David Hughes
22:35 26 Jul 13
Excellent service. When I contacted John by phone after reading his website he explained the procedure of recovery that would be undertaken to recover my precious data from a damaged hard drive, you know, the usual stuff, photos and documents we trust we'll never lose and never quite get round to backing up.He also alerted me to the potential failure of another of my hard drives when I recognised a squeal he described when analysing my disk failure.The pricing policy was comforting in that if there was no successful recovery there would be no charge so I sent off my HDD to Cheadle.The final charge after I had OK'd the list of recovered data was very reasonable considering I'd be getting back both the precious data and the hours of work I'd put into scanning and editing my photos and audio recordings.I am much wiser for the experience and have learnt to clone the other HDD John warned me was on the point of failure, using software and a new HDD, and learnt how to back-up my data from my desk top and laptop to external drives.But I would never ever attempt to do what Cheadle have done.There is no end of nonsense on the Internet and YouTube about HDD data recovery suggesting how to Do-It -Yourself but please, don't even try interfering with a drive as you will end up losing the data for ever! I was nearly talked into poking and hoping by a pal but I'm so glad I resisted. Some things are best left to experts and Cheadle Data Recovery have the facilities, the equipment, the know-how, and the experience you can trust.Thoroughly recommended.Dave Hughes
Roy Crone
Roy Crone
13:39 17 Jul 13
After the hard drive on our server become corrupted, we also discovered to our dismay, that our back up tapes were also corrupted, so we were left with no data. Despite initial problems with the recovery, John persevered and managed to recover all the data we had lost and installed it on an external drive for us.
Anisha Hansrod
Anisha Hansrod
12:21 24 Jun 13
When our small business Raid 1 HDD failed, we discovered that our secondary disk had failed some time ago without warning from our server and our business was left without any data or backup. We found John from Trust Pilot and the service we received was outstanding from start to finish. He took the time to explain the possibilities of what could have happened, was honest and upfront about his costs and clear about what he would be attempting to recover the data. He was knowledgeable about his field - This is all he does and it is apparent that he takes great pride in his work. In a complete panic I drove the disks to him on Friday evening after contacting numerous web based companies and feeling frankly a little lost and disheartened. When I left his office late Friday, I left with confidence that my data was in safe hands. On Saturday as promised, John emailed to let me know that the outlook was positive and on Monday morning I had my critical business data like Sage and Accounts files emailed across to me. By Tuesday I had all my data fully recovered and in my hands in a new disk. I hope never to be in this situation again but if I am, I would never look any further than John.
Wayne Kampers
Wayne Kampers
22:53 12 Jun 13
John recovered the entire content of my damaged hard disc within 8 hours of me delivering it to him. He is thoroughly professional and I would highly recommend the service he offers
Zayn the Brain
Zayn the Brain
21:49 09 Jun 13
Lost wedding videos due to HDD fault on my Panasonic Camcorder so I sent my camcorder to Panasonic who said they are unable to retrieve the data. Spoke to John from Cheadle Data Recovery who gave me a quote following an initial informative consultation. After initial work he realised the faulty HDD required BGA repair which only a handful of people are capable of performing in the UK. I was given the HDD back but asked John if he could find someone who did the BGA repair. John sourced, contacted and sent the HDD for a BGA repair on my behalf whilst keeping me up to date the whole time. The wedding videos were retrieved after lengthy work and no extra cost was passed on to me.I had almost given up on retrieving my wedding videos but through John's hard work for his company and going way beyond the call of duty I have these safely stored on DVD and hard drive. Was an absolute pleasure doing business with, fantastic result and would recommend to anyone who has lost important data.
Carl Barker
Carl Barker
09:29 24 Apr 13
My WD My Book Live simply stopped working. I am not technical had to go to a specialist. I called John at 8:55am and had agreed to visit John at 10:00am. When I arrived at Cheadle Data Recovery Ltd I was given a Hard Drive For Dummies overview and was initially filled with confidence about Johns capability.He diagnosed the problem whilst I was there at no charge and gave me a very good feeling for minimum cost of repair. I did not progress as the cost outweighed the benefit however Johns diagnosis helped me make this decision and John was very accepting that their was no progression. John was very professional and personal
Rachel Abbie
Rachel Abbie
17:15 22 Apr 13
Cheadle Data Recovery Ltd did an excellent job. As well as recovering everything on my hard drive, I was kept up to date on the process of the recovering of my hard drive. Everything was explained as simple as possible & I'd definitely recommend them to anyone. Thank you.
Simon Mellor
Simon Mellor
13:58 11 Mar 13
I recently lost a lot of irreplaceable pictures and videos that were stored on an old single disk NAS (should have known better). John was excellent, explaining the potential issues and how things would progress. I was fully kept in the loop with the retrieval process and am happy to say everything was fully recovered.Recommend this service and would use again if I ever have to.
Roddy McMillan
Roddy McMillan
16:32 11 Dec 12
Our company was nearing the end of a 2.5 month project along with several other ongoing projects all stored on a stripe 0 raided drive set. Striped0 raid basically means two drives acting as one so the read and write speeds are virtually doubled to due write and reading from two drives instead of one hence half data stored on one drive the other half on the other drive. If a drive fails you lose info across both drives. This happened to us! we tried a local data recovery service to no avail and started to panic until we found Cheadle. John at Cheadle data recovery talked us through the different processes, assured us at every level and managed to recover the complete drive even though the boot block sector was completely degraded from use.Words cannot describe the relieve when John informed us he had managed to recover the drive basically saving our company.Cheadle Data Recovery are FAST, FRIENDLY, PROFESSIONAL, COMEPETATIVELY PRICED and basically a life saver. There isn’t a higher recommendation I can give for their services and anyone needing a drive recovered you now know where to go. Top Job Cheadle.Roddy McMillanDirectorInfinite Filming
S Lewis
S Lewis
13:14 30 Nov 12
Easy to deal with from the start - the diagnosis was fast and there were 4 clear levels of pricing, these were based on the fault with the hard disk drive rather than how much data I had stored on the disk. The cost of any donor parts that are required to conduct the work are included in the overall all price, and the new hard disk drive was at a price I would buy it online and came with a 2 year warranty. Basically there are no hidden or upfront charges. Very easy to deal with. In the unlikely event that I lose my data again I shall definitely return!
Alan Harrison
Alan Harrison
18:27 15 Nov 12
When to see them and met John,, found him very helpful and knowledgeable and they retrieved my lost data within no time, causing me next to no disruption in my work.I would recommend using them to anybody and they will be my first port of call if I have this type of problem again.
Michael Drury
Michael Drury
16:59 14 Nov 12
Having received a failed drive from a customers (no RAID or backup) on a Friday afternoon I contacted John regarding an emergency weekend recovery service. I shipped the drive for a Saturday delivery and received a confirmation email from John once the drive had been delivered, followed by various progress updates throughout the day including a report indicating success/failures. The majority of the data was recovered and shipped back to me by courier the next working day.Prior to shipping I was also offered the option of a dropbox etc for very urgent data under 2GB which is a nice option.John offers various pricing structures based on the type of fault and level of response that you require but I found the quotations to be perfectly fair for the service that I required.I would happily use Cheadle Data Recovery for future works and consider the service provided by John to be exceptional.
paul morgan
paul morgan
13:55 13 Nov 12
Hi I lost my data on a external hard drive which had video footage that I had earlier filmed for a job aboard. The hard drive just stopped working and that was that two weeks work and travel down the pan.I contacted John who was very helpful and explained in detail how he would attempt to recover the content. He tried every option first from looking at the deleted files on the cameras SD card. Then the deleted files on my mac which had had the content on, and finally repairing the out of date hard drive. I was amazed that he found the parts required and rebuilt the driver recovering all of my content. The pricing structure was clear from the beginning as was the time scale so there where no nasty surprise or hidden extras.I am very grateful for what John has done and can't recommend him high enough, If you suffer a data loss like what I did he is definitely the guy to contact, hopeful I won't need him again I back everything up twice now, best of luck hope this helps.Paul MorganBreakfree Retreats
Stephen Burton
Stephen Burton
13:38 21 Oct 12
A good straight forward service. I was unsure at first why my hard drive had failed, as nothing in particular had caused the drive to fail (like me dropping it). The different types of fault and recovery methods were explained in a language that a luddite like myself could understand. I now realise that hard disk drives are very delicate devices that can actually fail very easily - I always thought that my Apple MacBook was never that likely to fail, certainly not within a 18 months of buying it. I shall always be backing up from now on!The pricing structure was explained to me over the phone in advance from the description I gave regarding the fault with the hard disk drive. I was told that there were three main levels of pricing based on the fault, and that mine was in the middle tier. The quotation I was given over the phone was the price that I was quoted when I visited in person for the drive to be diagnosed, which was about a third cheaper than other data recovery companies I had talked to. The diagnostic tests took about 20 minutes, but I was happy to wait. The data recovery work was completed over a few days, in that time I was sent a list of all the data that had been recovered. The software provided the view the listing was a bit tricky to use, but once I got the hang of it it became very clear that a full recovery of my data had been made.All the data was recovered OK and I was very happy and returned to me on a new hard disk drive. Very easy to deal with. Thank you!
Helen Davies
Helen Davies
11:48 12 Oct 12
I used Cheadle Data recovery when a client presented me with a disk which had been damaged in transit from abroad. The information on the disk was important for the matter at hand and was needed quickly. Cheadle Data Recover were able to retrieve the data within a very short space of time. Their fee structure was reasonable and clear from the outset. I also was able to obtain a reply to a query outside of office hoursI would not hesitate to recommend the services of Cheadle Data Recovery if you have similar needs.
MG Burke
MG Burke
16:14 16 Aug 12
I would enthusiastically recommend Cheadle Data Recovery to anyone with hard drive problems. Dr. John Reid was able to promptly recover data from my Mac hard drive, which had a disastrous crash during preparation of a critical report. I was amazed that he could recover my data so quickly, when my internal IT department had a difficult time (and were not successful). I am recommending Cheadle Data Recovery to friends and colleagues; it is my first source for solving computer problems now!
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