Western Digital DCM configuration – donor parts

In Blog, Hard Disk Drive Recovery Case Study, Information by AdministratorJuly 17, 2015

Western Digital donor parts – DCM configuration Matching the DCM configuration of a donor and patient hard disk drive is critical to the success of any replacement of the failed …

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HDD Failure: Toshiba MK3265GSXN – firmware or heads?

In Blog, Hard Disk Drive Recovery Case Study by AdministratorJanuary 24, 2015

Mixed symptoms of failure – Toshiba MK3265GSXN This article applies to MK3265GSXN disk and many other ’65GSX’ series of HDD. CDR has seen a high incidence of a very specific …

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WD3200AAJS – Pinnacle firmware failure

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorAugust 20, 2014

Common fault: WD3200AAJS firmware failure. This case study relates to a HDD in which the owner reported that the HDD was not detected by any computer, and the HDD would …

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Extreme power surge – PCB Failure – Hard Disk Drive

In Blog, Hard Disk Drive Recovery Case Study by AdministratorJune 4, 2014

HDD with PCB failure and multiple secondary faults. Manufacturer: Western Digital Model Number: WD10EADS-11M2B1 Serial: WCAV53875848 On initial inspection the HDD showed typical symptoms of having sustained a failure of …

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HDD Failure: WD10EZEX-07ZF5A0 – Motor bearing

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorMay 19, 2014

Model number: WD10EZEX-07ZF5A0 (Western Digital 1TB Blue) Serial: WMC1S7148812 Date of manufacture: November 2013 The hard disk drive was from inside a desktop computer belonging to a German multinational engineering …

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HDD failure of the month – WD20EARX / WD1001FALS

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorMarch 18, 2014

Western Digital (WD) HDD firmware failure – ‘Slow Responding Fault’ UPDATE 15/06/2016: The fault described in the case study below can be common in all modern Western Digital hard disk …

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Hard disk failure of the month – Samsung / Seagate ST1000LM024

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorFebruary 9, 2014

High Failure Rate HDD – Motor Seizure – ST1000LM024 Over recent weeks CDR – Manchester Data Recovery Services – have seen a high incidence of failure in the following Seagate …

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Cheadle DATA Recovery Ltd

5.0

Danny Brown

07:23 03 Aug 18

From the 1st call John was helpful honest and made sure I was fully aware of the how things could go. We sent our damaged drive to him (which had already been looked at by somebody else) John found the previous attempt at repair had changed main board and also had left finger prints on the drive which needed cleaning and that there was a high chance of an unsuccesful recovery. We paid for an express service and within 24 hours we had an email to say recovery complete. Checking recovered files showed John has managed to get back litterally 99.9% of the files. To save us some money he then condensed the files to allow to me send on the internet rather than buying another hard drive. Great service and will be forever greatful. Thanks John

Emma Randall

11:06 04 Jul 18

I had an excellent experience with John at Cheadle Data Recovery when my partner's external hard drive stopped working. John was very helpful in suggesting things to test before bringing the device in. He also went through the data recovery process in detail and explained the different price bands, depending on the issue with the hard drive. This price list was then sent to me by email with an explanation that if they can't recover the data, I wouldn't be charged. In the end, the fixes that John suggested meant that I did not need to take the hard drive to them in the end, as it just turned out to be the external case adaptor that had gone and not the drive itself. However, I would definitely use their services in the future if any of my disks go.

David McFarlane

08:47 04 Jul 18

John did a fantastic job–he was calm, polite and very helpful in all our meetings, and did as good a data recovery job as I could have hoped for. I fully recommend John, and feel like I got value for my money.

Neil Cooper

14:42 30 Apr 18

Big thanks to Cheadle DATA Recovery for their excellent services. I had a failed 6TB OS X RAID array & they successfully recovered millions (literally millions!) of files for me including the full folder hierarchy. Amazing work, highly recommend to anybody with a failed hard drive.

David Wilding

10:29 16 Apr 18

Last month I had the awful experience of my data drive having a fault. Having had problems with hard drives in the past and being relatively competent with computers, I tried using software to access the faulty hard drive. despite my efforts, I could get nothing off the drive which was catastrophic and very upsetting. I researched various data recovery companies and settled on using the services of John. I'm so glad that I did. He quoted me a very competitive price with no strings attached and a firm price. Other companies can hold you to ransom once they have your precious data - not the case with John. A firm price that he stuck to and I only had to pay once I was satisfied with the level of data recovery. Some companies, promise the earth with a cheap quote but end up charging a fortune. Although John could not recover all of my files (there was only a handful that were beyond recovery), I'm certain that he went 'above and beyond' what anybody else would have done and I am extremely happy with the amount of files he could recover; being almost all of them. I can't recommend Cheadle Data Recovery higher and if I ever need his services again, I wouldn't think twice. Excellent service at an excellent price.

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