News & Blog - Cheadle DATA Recovery Ltd

Detached slider/head stuck on the platter

In Blog, Hard Disk Drive Recovery Case Study by AdministratorApril 27, 2021

‘Sticktion’ – the head-assembly is stuck on the platter surface. A common fault in the failed HDDs that CDR receives. The customer reports that the HDD is making a buzzing …

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Easter Holidays 2021

In Blog by AdministratorApril 2, 2021

Easter Bank Holidays 2021 CDR – Manchester Data Recovery Services – is closed through the Easter weekend, including Good Friday and Easter Monday. If you require an emergency data recovery …

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New Year & Covid-19 Lockdown: Business Hours

In Blog by AdministratorJanuary 5, 2021

Trading for 2021 has restarted. After the Christmas and New Year break normal working hours for Cheadle DATA Recovery Ltd has resumed. Cheadle DATA Recovery Ltd shall continue to trade …

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Christmas 2020 Working Hours

In Blog by AdministratorDecember 22, 2020

Christmas 2020 Data Recovery Services. CDR – Manchester Data Recovery Services – will be closed to all standard service level work over the Christmas and New Year period. Emergency service …

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Covid-19 England Lockdown – November 2020

In Blog by AdministratorNovember 1, 2020

November 2020 Lockdown Cheadle Data Recovery Ltd shall remain to trade through the lockdown. However, to prepare for this lockdown CDR shall be closed on Wednesday the 4th of November. …

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7th – 14th August 2020: Business Hours

In Blog by AdministratorAugust 5, 2020

Important information: 7th – 14th August 2020. CDR – Manchester Data Recovery Services – is closed from Friday 7th August up to, and including, Friday the 14th of August. Normal …

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CDR credit on BBC Radio 5 Live broadcast

In Blog, Memory Stick/Card Recovery Case Study by AdministratorMay 19, 2020

Elis James and John Robins – Data Recovery. In February 2020 Cheadle Data Recovery Ltd received a memory card from Media City Manchester-based production company Audio Always. It related to …

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Covid-19 Coronavirus

In Blog by AdministratorMarch 20, 2020

Updated 2nd November, 2020. Covid-19 Coronavirus and business hours. From the 5ht of November 2020, there are widespread closures of public facilities and businesses across the UK due to the …

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New Year 2020 – Business Resumes

In Blog by AdministratorJanuary 5, 2020

Trading for 2020 has restarted. After the Christmas and New Year break normal working hours for Cheadle DATA Recovery Ltd shall resume on Monday the 6th of January at 9.00am. …

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Christmas 2019 Working Hours

In Blog by AdministratorDecember 20, 2019

Christmas 2019 Data Recovery Services. CDR – Manchester Data Recovery Services – will be closed to all standard service level work over the Christmas and New Year period. Emergency service …

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Excellent

Cheadle DATA Recovery Ltd5.0

Based on 381 reviews

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RDC Creative Media

2 days ago

I have used Cheadle Data Recovery twice now for failed hard drives, John was so helpful and informative about both jobs and he went above and beyond to make sure that I was completely satisfied. I would HIGHLY recommend Cheadle Data Recovery to anyone looking for help with recovery issues. John is flexible, down to earth and just an all round great guy. I will be using him again if I ever have any issues!

LM M

7 days ago

I’m not usually someone who posts reviews, but in this case, I felt it was absolutely warranted. My only regret is that I didn’t find Dr. John Reid sooner.
Before reaching him, I had already wasted time, money, and a great deal of emotional energy. I had almost accepted that everything on my Toshiba 2TB drive my personal work, studies, sentimental family photos and videos, and professional work dating back to 2022 was gone for good. Other so-called “professionals” either refused to take on the job due to its complexity or simply didn’t have the expertise.
As a last resort, I emailed John one evening. By 9:00am the next morning, he had already called me. From the start, he was thorough, clear in his explanations, and completely upfront about costs and realistic expectations. I really appreciated that he didn’t offer false hope and maintained professionalism throughout.
I decided to take a chance and made a 70-minute journey with a small glimmer of hope. When I arrived, John didn’t just take the hard drive and send me away he took the time to explain in detail what the issue might be, the possible solutions, and even gave me advice on how to care for hard drives in the future.
He promised an update by the end of the day and he delivered. After I clarified that the drive was 2TB rather than 1TB, he provided a revised quote, which I agreed to. I placed my trust in him while keeping my expectations realistic.
Throughout the process, John kept me informed. When he said recovery might be possible, I remained cautiously optimistic. Then came the moment of truth: I received a link showing which files were recoverable. To my amazement, only a minimal number were damaged.
The relief and happiness I felt seeing those files again is hard to put into words. I truly cannot thank John enough.
I wouldn’t hesitate to recommend him to anyone. The journey was absolutely worth it for such a professional and dedicated service—and I will definitely return with other devices I had previously given up on.
Thank you so much, John.

Response from the owner:Hello "LM M", I am not sure which job/disk this refers to, but thank you for taking the time to write the review and the sentiments. It's worth noting that you chose to visit in person, and it was possible for me to inspect your device during your visit. Unfortunately, on Google Maps a number of data recovery companies have created fake office listings in Manchester (and other city centres) where there are no staff, only a PO Box/Virtual Office. Best regards, Dr John C. Reid.

Scott Douglas Audio

1 week ago

Really honest guy, he’s not in the business of ripping anyone off, and actually helped me fix the problem myself/save a lot of money.

Although I didn’t need Johns services this time I would absolutely recommend anyone get in touch. God forbid but if I ever have another data disaster I’m coming here first!!!

Response from the owner:Hello Scott, thank you for the review. Over the phone I aim to provide advice that is in a potential customer's best interest. In this case, due the nature of the fault, I advised just waiting a couple of days, as it was possible that the SSD would re-enter an accessible state.

It is also this very situation as to why certain data recovery companies offer free (same day) collection services - they want to minimize the opportunity that a potential customer has to resolve the issue in their own time, and know there could be a quick and easy fix.

This is why I typically advise, that where possible, someone facing data loss should take their time, and consider a data recovery service provider carefully - generally it is a good idea to looked beyond the Google sponsored/paid adverts at the top of the search results.

Best regards,
John C. Reid.

Noel Frith

2 weeks ago

I have read most of the reviews on this page and I can relate to a similar situation myself with those of John Cartwright. I was recommended to consult Cheadle Data Recovery Ltd, so I telephoned John Reid and explained the situation. This was on the 23rd Feb. '26. From the receipt of my harddrive by him a few days later, I was kept informed regularly as to how the recovery was developing and the technical details involved. Also, the cost of the recovery was outlined to me in full at the outset and any questions I had were answered to the full. I must admit, I was totally resigned to the fact that I had lost everything. Now,I'm a happy chap once more!
I cannot thank Dr. Reid enough for the work and effort he has put into this recovery. I have every confidence in recommending his
expertise to anyone who could be in the same boat in the future.

Noel Frith.

Response from the owner:Hello Noel, thank you for the review. I am glad the process and result was a positive one for you. In this case you had a 500GB 2.5" Seagate HDD (ST9500325AS) dating from about 2010. When powered on the HDD made a high pitched noise as the platters were spinning. This was due to the head-assembly failing. In particular read-write head #0 was degraded, but still had some limited functionality to read the firmware modules. Heads 1, 2 and 3 were OK. The head-assembly was replaced and it was possible to read the majority of the data from platter surface 0 as well as platter surfaces 1, 2 and 3. Best regards, John C. Reid.

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Detached slider/head stuck on the platter

Easter Holidays 2021

New Year & Covid-19 Lockdown: Business Hours

Christmas 2020 Working Hours

Covid-19 England Lockdown – November 2020

7th – 14th August 2020: Business Hours

CDR credit on BBC Radio 5 Live broadcast

Covid-19 Coronavirus

New Year 2020 – Business Resumes

Christmas 2019 Working Hours

News

New Year 2026 – Business Resumes

Christmas 2025 Working Hours

CDR – Closed: 26th May to 6th June, 2025.

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