News & Blog - Cheadle DATA Recovery Ltd

Changes to the CDR website

In Blog by AdministratorAugust 21, 2018

This week a number of updates have been applied to the design and structure of the website. The CDR – Manchester Data Recovery Services – website has over 300 pages …

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Advanced Memory Stick Recovery – Failure of ECC

In Blog, Memory Stick/Card Recovery Case Study by AdministratorJune 8, 2018

Memory Stick Data Recovery due to failed ECC A memory stick was received by a customer reporting that whilst it was being detected by her Apple Mac computer with the …

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Data Protection Cheadle DATA Recovery Ltd has published its policy on the General Data Protection Regulation (GDPR). It can be found here. For many organisations, the forthcoming GDPR legislation will …

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GoPro Video File Recovery – why is it so difficult?

In Blog, Memory Stick/Card Recovery Case Study by AdministratorApril 13, 2018

GoPro video data recovery GoPro cameras use MicroSD cards to store data. Frequently these fail, or the FAT32 filesystem becomes corrupt, or data gets deleted. Even when the memory card …

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Easter Bank Holidays 2018 – Working Hours

In Blog, Manchester Data Recovery by AdministratorMarch 29, 2018

Easter Bank Holidays 2018 CDR – Manchester Data Recovery Services – is closed through the Easter weekend, including Good Friday and Easter Monday. If you require a priority or emergency …

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ST2000LM007 / ST1000LM035 – Is this the worst HDD ever made?

In Blog, Hard Disk Drive Recovery Case Study by AdministratorFebruary 9, 2018

Repair of Seagate ST2000LM007 and ST1000LM035 During quarter three of 2016, Seagate started to manufacture a new generation of 2.5-inch hard disk drive. For the previous 4 years to this …

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Christmas 2017 Working Hours

In Blog, Manchester Data Recovery by AdministratorDecember 22, 2017

Christmas 2017 Data Recovery Services. CDR – Manchester Data Recovery Services – will be closed to all standard service level work over the Christmas and New Year period. Emergency service …

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11th – 18th September: Business closed

In Blog by AdministratorSeptember 9, 2017

CDR – Closed from 11th to 18th of September, 2017. CDR – Manchester Data Recovery Services – shall be closed from Monday the 11th of September for one week. Normal …

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FreeNAS Linux RAID

In Blog, Recovery of the day, Server/RAID Array Recovery Case Study by AdministratorSeptember 9, 2017

9/9/2017 – 4 Disk RAID-5 FreeNAS – Multiple HDD failures Work has recently been completed on a four disk RAID-5 network attached storage (NAS) device. The four disks came from …

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Seagate 2TB Backup Plus – not detected

In Blog, Hard Disk Drive Recovery Case Study, Recovery of the day by AdministratorAugust 23, 2017

23/8/2017 – Seagate 2000GB external HDD – not detected by any computer A Manchester city centre-based Landscape and Ecology consultancy had a considerable number of design files for clients on …

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Excellent

Cheadle DATA Recovery Ltd5.0

Based on 381 reviews

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RDC Creative Media

4 days ago

I have used Cheadle Data Recovery twice now for failed hard drives, John was so helpful and informative about both jobs and he went above and beyond to make sure that I was completely satisfied. I would HIGHLY recommend Cheadle Data Recovery to anyone looking for help with recovery issues. John is flexible, down to earth and just an all round great guy. I will be using him again if I ever have any issues!

LM M

1 week ago

I’m not usually someone who posts reviews, but in this case, I felt it was absolutely warranted. My only regret is that I didn’t find Dr. John Reid sooner.
Before reaching him, I had already wasted time, money, and a great deal of emotional energy. I had almost accepted that everything on my Toshiba 2TB drive my personal work, studies, sentimental family photos and videos, and professional work dating back to 2022 was gone for good. Other so-called “professionals” either refused to take on the job due to its complexity or simply didn’t have the expertise.
As a last resort, I emailed John one evening. By 9:00am the next morning, he had already called me. From the start, he was thorough, clear in his explanations, and completely upfront about costs and realistic expectations. I really appreciated that he didn’t offer false hope and maintained professionalism throughout.
I decided to take a chance and made a 70-minute journey with a small glimmer of hope. When I arrived, John didn’t just take the hard drive and send me away he took the time to explain in detail what the issue might be, the possible solutions, and even gave me advice on how to care for hard drives in the future.
He promised an update by the end of the day and he delivered. After I clarified that the drive was 2TB rather than 1TB, he provided a revised quote, which I agreed to. I placed my trust in him while keeping my expectations realistic.
Throughout the process, John kept me informed. When he said recovery might be possible, I remained cautiously optimistic. Then came the moment of truth: I received a link showing which files were recoverable. To my amazement, only a minimal number were damaged.
The relief and happiness I felt seeing those files again is hard to put into words. I truly cannot thank John enough.
I wouldn’t hesitate to recommend him to anyone. The journey was absolutely worth it for such a professional and dedicated service—and I will definitely return with other devices I had previously given up on.
Thank you so much, John.

Response from the owner:Hello "LM M", I am not sure which job/disk this refers to, but thank you for taking the time to write the review and the sentiments. It's worth noting that you chose to visit in person, and it was possible for me to inspect your device during your visit. Unfortunately, on Google Maps a number of data recovery companies have created fake office listings in Manchester (and other city centres) where there are no staff, only a PO Box/Virtual Office. Best regards, Dr John C. Reid.

Scott Douglas Audio

2 weeks ago

Really honest guy, he’s not in the business of ripping anyone off, and actually helped me fix the problem myself/save a lot of money.

Although I didn’t need Johns services this time I would absolutely recommend anyone get in touch. God forbid but if I ever have another data disaster I’m coming here first!!!

Response from the owner:Hello Scott, thank you for the review. Over the phone I aim to provide advice that is in a potential customer's best interest. In this case, due the nature of the fault, I advised just waiting a couple of days, as it was possible that the SSD would re-enter an accessible state.

It is also this very situation as to why certain data recovery companies offer free (same day) collection services - they want to minimize the opportunity that a potential customer has to resolve the issue in their own time, and know there could be a quick and easy fix.

This is why I typically advise, that where possible, someone facing data loss should take their time, and consider a data recovery service provider carefully - generally it is a good idea to looked beyond the Google sponsored/paid adverts at the top of the search results.

Best regards,
John C. Reid.

Noel Frith

2 weeks ago

I have read most of the reviews on this page and I can relate to a similar situation myself with those of John Cartwright. I was recommended to consult Cheadle Data Recovery Ltd, so I telephoned John Reid and explained the situation. This was on the 23rd Feb. '26. From the receipt of my harddrive by him a few days later, I was kept informed regularly as to how the recovery was developing and the technical details involved. Also, the cost of the recovery was outlined to me in full at the outset and any questions I had were answered to the full. I must admit, I was totally resigned to the fact that I had lost everything. Now,I'm a happy chap once more!
I cannot thank Dr. Reid enough for the work and effort he has put into this recovery. I have every confidence in recommending his
expertise to anyone who could be in the same boat in the future.

Noel Frith.

Response from the owner:Hello Noel, thank you for the review. I am glad the process and result was a positive one for you. In this case you had a 500GB 2.5" Seagate HDD (ST9500325AS) dating from about 2010. When powered on the HDD made a high pitched noise as the platters were spinning. This was due to the head-assembly failing. In particular read-write head #0 was degraded, but still had some limited functionality to read the firmware modules. Heads 1, 2 and 3 were OK. The head-assembly was replaced and it was possible to read the majority of the data from platter surface 0 as well as platter surfaces 1, 2 and 3. Best regards, John C. Reid.

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Changes to the CDR website

Advanced Memory Stick Recovery – Failure of ECC

GDPR and Data Recovery

GoPro Video File Recovery – why is it so difficult?

Easter Bank Holidays 2018 – Working Hours

ST2000LM007 / ST1000LM035 – Is this the worst HDD ever made?

Christmas 2017 Working Hours

11th – 18th September: Business closed

FreeNAS Linux RAID

Seagate 2TB Backup Plus – not detected

News

New Year 2026 – Business Resumes

Christmas 2025 Working Hours

CDR – Closed: 26th May to 6th June, 2025.

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