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View Post

Counterfeit Flash NAND devices – data recovery not possible

In Blog, Information, Unrecoverable Data by AdministratorFebruary 27, 2013

Fake memory sticks/cards explained. Counterfeit products aren’t just those that you would expect from an expensive fashion label. That Burberry scarf you bought for a tenner from the back Oldham …

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Self-erasing flash drives destroy court evidence – and your data too.

In Blog, Information, Unrecoverable Data by AdministratorJanuary 31, 2013

This message will self-destruct in 5 seconds… Mission Impossible. Yes, sometimes data recovery really can be a mission impossible. If only it were a tape recorder with smoke coming out …

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Please think twice about who you let open your hard disk drive…

In Blog, Unrecoverable Data by AdministratorNovember 15, 2012

Are you prepared to lose your data? This is almost a repeat of a previous post. However, it is worth repeating, again and again, and again until people take notice. …

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Hack attack via Apple iCloud & data loss

In Blog, Hard Disk Drive News, Unrecoverable Data by AdministratorAugust 8, 2012

Data loss on iCloud Just in the same way that Solid State Disks are being touted as super reliable (they’re not by the way), it seems that also those Cloud …

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When you can tell data is unrecoverable just by the label

In Blog, Unrecoverable Data by AdministratorFebruary 16, 2012

Unrecoverable Hard disk drive? Rather a long title to this post, but you are probably asking your self, just how? No, we don’t have X-ray vision here. Or special (fictional) …

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Solid State Disk reliability – no need to backup?

In Blog, Hard Disk Drive News, Unrecoverable Data by AdministratorFebruary 3, 2012

How reliable are Solid State Disks (SSDs)? We have already had one or two customers tell us that after the failure of their hard disk drive (HDD) they have decided …

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Head crash gallery – when data cannot be recovered

In Blog, Unrecoverable Data by AdministratorJanuary 26, 2012

Unrecoverable HDDs – Head-crash. Non-recoverable data is not good for any party. The customer does not get their data back, and we do not get paid, anything. Our ‘no-recovery, no-fee’ …

Data Recovery Case Studies
Too good to be true data recovery
Cheadle DATA Recovery Ltd
Cheadle DATA Recovery Ltd
5.0
Based on 276 reviews
See all reviewsWrite a review
Kevin Hinde
Kevin Hinde
10:53 12 Jan 21
Having already taken a macbook to another company for data retrival John at Cheadle Data was still happy to give advice and support by email and did eventually take a look at the drive. He confirmed... that it was not possible in this case to do anything further. What I did like was John's professionalism and willingness to engage in communication. I will certainly go to them first next time I encounter similar problems. First rate service.read more
Fiona Scott
Fiona Scott
11:20 08 Jan 21
John at Cheadle Data Recovery provided an excellent service and was able to recover all of the data one of our failed harddrives. Such a relief to find a professional company when handling such... important data.read more
Peter Ding
Peter Ding
10:23 17 Dec 20
Very professional pro.pt service.
William Davies
William Davies
06:58 08 Dec 20
An excellent service that I can easily recommend to anyone looking for a fair price to recover data.

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About the Company

CDR - Manchester Data Recovery Services - offers professional services to businesses and home users, and provides the best possible success rates with a fixed price quotation in advance.

Cheadle DATA Recovery Ltd is rated 5 stars on Google Business based on 273 reviews
Google Rating
5.0
Based on 276 reviews
Cheadle DATA Recovery Ltd
Cheadle DATA Recovery Ltd
5.0
Kevin Hinde
Kevin Hinde
10:53 12 Jan 21
Having already taken a macbook to another company for data retrival John at Cheadle Data was still happy to give advice and support by email and did eventually take a look at the drive. He confirmed that it was not possible in this case to do anything further. What I did like was John's professionalism and willingness to engage in communication. I will certainly go to them first next time I encounter similar problems. First rate service.
Fiona Scott
Fiona Scott
11:20 08 Jan 21
John at Cheadle Data Recovery provided an excellent service and was able to recover all of the data one of our failed harddrives. Such a relief to find a professional company when handling such important data.
Peter Ding
Peter Ding
10:23 17 Dec 20
Very professional pro.pt service.
William Davies
William Davies
06:58 08 Dec 20
An excellent service that I can easily recommend to anyone looking for a fair price to recover data.
Kornel Knjur
Kornel Knjur
00:27 12 Nov 20
Stuart Ardern
Stuart Ardern
10:15 09 Nov 20
I work within a relatively short distance of Cheadle Data Recovery, so was able to make an appointment and deliver a faulty drive in person. Immediate technical investigation confirmed tentative e-mail diagnosis. Recovered was achieved in the specified time and I got all my critical files back.
Alick Smith
Alick Smith
10:23 07 Nov 20
I was kept in constant communication with the team and every element was explained to me throughout the process. CDR were true to their word on how they worked and were very professional from start to finish.The replacement drive and recovered data was returned quickly and as promised.Would recommend them if you need your data to be recovered by true professionals!!
A Vallance
A Vallance
11:29 29 Oct 20
I contacted Cheadle Data Recovery due to all the 5 star reviews and I'm glad I did. John managed to retrieve 100% of my data after my drive suffered from bad sectors. Luckily the data could be retrieved with software tools instead of having to open the drive, which meant the cost was on the lower end of the scale.
Hello K
Hello K
07:38 27 Oct 20
Terry Andrews
Terry Andrews
09:25 17 Oct 20
I spoke to John a few weeks ago to see if he could recover data from a corrupt micro SD card he fully explained the problems with this type of recovery but as it was no recovery no fee I decided to proceed another company wanted payment upfront with no refund if they were unsuccessful john recovered all of the files for me a totally professional company and I would recommend to anyone
Andy Lomax
Andy Lomax
17:35 11 Oct 20
Edward Poole
Edward Poole
10:36 19 Sep 20
Very helpful.
DasHHat
DasHHat
16:39 09 Sep 20
Fantastic service with frequent updates on job progressThis is a recovery service you can actually trust!Picks up the phone straight away and answers emails very quickly.I look forward to working with them in the future for my customers hard drive repair needs.The prices are clear and up front from the very beginning. One price for if the Drive has a lesser software problem and a higher price if it turns out it is mechanical. Both of mine were the lower "software" price, no upselling/scams here of skyrocketing prices once they have your drive to extort you.You receive a file via email with everything that can be recovered before even paying. So if your files aren't there or not recoverable, you can cancel the job and be on your way!Incredible customer experience, nothing is more terrifying than the prospect of paying money and potentially not even getting your data back.I received an email when my device arrived with them and every stage it went through. At no point was I worried or questioning what was going on with the recovery.So happy to have found someone trustworthy in this field notorious for cowboys who damage your drives and charge you for it. The prospect of now offering a reliable hard drive repair service to my customers is incredibly comforting.I sent an old drive from a piece of medical machinery under "emergency" time scales as it was vital to get it back for patients. It was back in my hands with a near 100% recover of my files in LESS than a week INCLUDING shipping times! Incredible.I was happy, my customer was especially happy.Can't recommend highly enough.
marvin speakman
marvin speakman
10:52 23 Aug 20
After my fusion drive failed on my iMac i was left without a lot of client work and several gigs of music i had collected over the last few years.John explained what was needed to recover the data and even fitted the drive in my iMac.Great friendly service, ALL data recovered, I can't recommend John highly enough.Marv.
akorn80
akorn80
17:27 22 Aug 20
A faultless service from a thoroughly nice man. Extremely efficient process and a delighted customer here with 100% recovery. Couldn’t recommend him more. 👍🏻
Alex Fletcher
Alex Fletcher
17:20 07 Aug 20
John went above and beyond to recover my data, eventually recovering more than originally found. Cannot recommend enough, very trustworthy and honest. I had precious family photos from our time together in lockdown which I thought may be lost forever.
Drum-Ed
Drum-Ed
11:33 06 Aug 20
I am extremely happy with the service from John at Cheadle data recovery. I had previously send my drive to another nationwide recovery company who were not upfront with their costs and would have cost me more than twice the price that John did the work for. A very professional and helpful company that i would highly recommend to anyone with a dat recovery issue.Mike
Kerry O'Hare
Kerry O'Hare
17:38 04 Aug 20
After my hard drive dying on me, I took it to Curry's and paid £90 to use the Team No Know service. I sent the hard drive off and then received a phone call telling me I needed to pay £300 for a part that could only be located in America and threw a load of computer jargon at me which I didn't understand!. After finding this very suspicious, I asked for my hard drive to be returned to me. John was then recommended to me through an associate who had just used John for a successful data retrieval. From the offset John was so professional with me, he explained everything in detail and in a language I would understand. John managed to retrieve an excellent percentage of the data and funny enough the part needed could be found in the UK and didn't cost £300!. I then went back to Curries and asked for my £90 back which they gave me. When I asked why I was being told a needed to handover £300 for a part only found in America, their answer was "oh, I don't know what they do when the items get sent" - maybe that's the problem! Massive thanks to John for saving my degree work and very sentimental photos. Very, very professional and will definitely recommend! Thanks John!.
Michael Upjohn
Michael Upjohn
18:03 27 Jul 20
I had a Western Digital 8TB disk fail after I plugged a 19v laptop cable in to a HDD caddy with my old disk in instead of the supplied cable, by mistake. I chose John based on other reviews, and was able to drop off with him the same day.As others have said, John is clearly passionate and well-informed about this area, and I actually learnt quite a bit from him, which I had never known before.I left my disk with him, and he was able to retrieve 100% of my data and also offered me a choice of new disks based on my intended usage. Throughout he was very responsive, and made everything clear about where the process was upto.John has shipped the new disk shipped back to me and it works beautifully, and everything is exactly as I left it before the unfortunate incident.I hope I never get another disk fail, and that this will teach me about backing my data up is important, but I'd choose John again straight away if I needed disk help in future.Thank you John!
Jade Rogers
Jade Rogers
16:45 24 Jul 20
Highly recommended. I had a Seagate external hard drive fail whilst it was still under warranty, for no apparent reason. Cheadle Data Recovery were at all times professional, responsive and helpful, clearly explaining and answering my questions at every part of the process. They managed to retrieve all my files from the hard drive. Seagate's own data recovery services would have been much slower and had misleading pricing. Very grateful to have found this place instead! Excellent service!
Sequin Factory
Sequin Factory
16:30 24 Jul 20
My hard drive took a slight knock but would no longer read. John was really upfront with me about the work involved to recover my data and very transparent on prices. I searched around for comparable prices and found CDR to be competitive in the market. John recovered 98% of my data which I was very pleased with. He operates on a 'no-recovery, no-fee'basis. Very please - thanks you.
Dimitar Dimitrov
Dimitar Dimitrov
16:42 14 Jul 20
Hassle free and dedicated professional service.Cheadle Data Recovery managed to fully extract my data from my 2 hard drives as a result of incorrect power-supply swap causing a 12v to 5v injection to both HDD boards.In about 5 minutes into phone call and discussing a bit of the technical/incident details, I was sure this was the correct place to ring and service to engage.Every single step of the process is handled meticulously.Highly recommended.
Vic Daher
Vic Daher
10:17 07 Jul 20
First time I got a problem with my external HDD and I ended up choosing CDR's service and it was the best choice I made. John managed to recover 100% of my data and the customer service was excellent. I even learned more about external hard drives.
David Harker
David Harker
23:27 06 Jul 20
I have been very impressed with Cheadle DATA Recovery. John was most professional from diagnosis to recovery and very clear on pricing tiers. Having a view of the data which could be recovered before going ahead with the recovery was most useful. I would not hesitate to recommend John and use his services again.
Ethan Lewis
Ethan Lewis
17:08 02 Jul 20
A drive that I had randomly failed and I discovered a bit of information on YouTube and other places about how unreliable that drive was and what the problem was likely to be. Cheadle Recovery did not just look at my drive without asking for a fee but also could tell me over the phone that it was a mechanical failure including directing me to a fuller explanation on their website. This gave me a lot of confidence to send my drive over and I was informed completely before they opened up the drive what consequence that would bring and also what was likely going on. The information given over the phone helped my own research greatly in understanding what was actually being done to recover my Data. I am incredibly relieved that only 12 gb of the 1.2 tb of data on my drive was corrupted and I have recieved even the large photo library, final cut x and logic x files I thought might be hard to get back. I was so worried I wouldn’t find a company I would trust enough to send them my broken drive.
Matt Tucker
Matt Tucker
15:50 02 Jul 20
2nd time I've used John to recovery data from a corrupted Hard drive. He does an excellent job. Got almost all of the data back on both occasions and a great experience all round.
Reena
Reena
20:16 28 Jun 20
John presented as highly knowledgable from the start. The pricing structure was clear and the service prompt eg courier arrangements being made and updates being given. Further nearly all of my data was recovered.
Greg Cooper (Digital State)
Greg Cooper (Digital State)
07:54 25 Jun 20
Im the owner of a digital agency and data plays a key part in that work. I was very impressed with the depth of this companies technical knowledge, they clearly know their stuff and we will use them again.
Ruth Evans
Ruth Evans
14:14 24 Jun 20
Brilliant service. I had a mechanical failure on my back up drive and John recovered the most important files quickly. I would highly recommend this company.
James Robinson
James Robinson
11:35 20 Jun 20
John was extremely helpful on the phone when I called him and really knows his stuff. Will definitely keep him in mind for future data recovery needs.
Andy L
Andy L
20:27 29 May 20
I'm very pleased with the service. I was sent regular updates on the progress, the prices were clear upfront and they were very quick to get back to me regarding any queries I had.
Shafiq Rashid
Shafiq Rashid
17:09 22 May 20
Excellent service
David McGarvey
David McGarvey
15:09 13 May 20
Excellent advice and assessment of the data issue I had. Very much appreciated.
j h
j h
12:27 08 May 20
My 1TB Seagate hard drive failed one day with a very unhelpful message at boot up saying 'SMART drive detects imminent failure : failing attribute #05 to minimise risk of data loss, back up the contents of your hard drive and run DPS self-test in F10 set up'. How I was to back up my data I dont know as I could not get win10 to boot!I tried to get my data recovered myself using an online free programme called EaseUS. I spent many days going round in circles as the programme kept stalling. I did not know whether it was mechanical damage or a disk error.I looked online for good reviews and found Cheadle DATA Recovery Ltd as about 15 years earlier I remember giving my disk to a local computer shop and me getting the disk back and no data.I called John at CDRL and he explained it sounded like a non-mechanical problem so offered his less costly option. I also opted for the 7 to 9 working day service. Not cheap at £395.99 including new disk, courier service & VAT but according to reviews I was confident the costs would not increase whilst having a good chance of success.I was able to track the progress online from receipt, to initial cloning of the disk, to the folder and file structure being built. On working day 9 I received the file structure, confirmed everything was recovered, paid and I received a disk 2 days later.Turned out that the problem was disk errors that the heads could not by-pass and a firmware update was needed. i.e. I was never going to get any success via online programmes.I am very grateful to John for his skills and professionalism.
Joel Robison
Joel Robison
17:27 24 Apr 20
The service from Cheadle DATA Recovery was excellent. John was helpful and clear in the information that he shared and up front with all costs, timelines and possible outcomes. I appreciated that he took the time to explain the process and was totally transparent in how it all worked. Absolutely recommend for any data recovery needs!
Jason Bradbury
Jason Bradbury
10:49 26 Mar 20
Great experience - very informative at every stage of the data recovery process. Transparent pricing and process. Definitely recommend!
Andy Radulescu
Andy Radulescu
01:55 25 Mar 20
Excellent professional communication and constant updates on the situatuion at regular intervals. I didn't expect everything to run so smootly from start to finish... as a university student with VERY close deadlines, it wasn't a matter of losing all my critical files/assignments, it was about failing the enitire year due to carelessness (not backing up regularly)... Now, with everything fully recovered, I can say without a doubt that I cannot recommend John's services enough! Pricey, as all data recovery services tend to be, but very convenient for the customer. The "No-Recovery, No-Fee" / free diagnostic aspects are quite reassuring! And once again, thank you!
Jamall Nasir
Jamall Nasir
17:19 13 Mar 20
I cannot recommend Cheadle Data Recovery and Dr John Reid highly enough. You will be hard placed to find a more responsible, professional and thoroughly honest evaluation for your data recovery. Unfortunately in my case it wasn't possible to recover the data through no fault of John and his company. I had previously sent my internal hdd which had simply failed and not suffered any physical damage to a company who are 'prominent' in the data recovery 'field'. They claimed they could recover my data but at an exorbitant cost. I refused and had my hdd returned. I then sent it to John who on opening sent me the picture below. Remember the hdd had just failed and had not suffered any physical abuse. The picture and John's assessment clearly showed that the platter had been subjected to horrendous scratching and mishandling. John gave me a comprehensive explanation and an honest evaluation spending some time on my disk. As per Cheadle's claim there was no recovery so no charge even after the effort John had put into communicating with me. Don't risk it - go to Cheadle Data Recovery first.
Jon Wright
Jon Wright
19:27 10 Mar 20
I had been to two different high street computer repair shops before I found out about this company. Neither of the repair shops could recover any of the data I needed from my corrupted hard drive. John at Cheadle DATA Recovery explained the process of recovery very clearly and managed to retrieve everything I needed. Not cheap, but definitely worth it for great results.
AMAROQ DIESEL OUTBOARD
AMAROQ DIESEL OUTBOARD
12:17 10 Mar 20
Great service and kept us updated along the way, would highly recommend. They recovered all the data apart from a couple of corrupted pictures so couldn't of asked for more. hopefully will never have to use again but will be the first point of call if needed. Thank you
James McPhail
James McPhail
14:02 10 Feb 20
John was able to perform a full recovery on all of my data from a 250gb SeaGate hard drive from 2004 after the power input was exceeded by a 20v laptop charger.As a result I was able to maintain every single file on the hard drive when a number of other data recovery companies said a full recovery was unlikely.I was dealt with promptly, with courtesy and in a very professional manner by John and would HIGHLY recommend his services!Many thanks once again for assisting me in keeping hold of many cherished files from my childhood.Kind regardsJames McPhail
Edwina Forrest
Edwina Forrest
11:40 31 Jan 20
After Apple Store managed to delete everything on my computer, they then found that the back up time machine would not restore. Had it not been for Cheadle Data recovery, I would have lost ALL my files. John Reid was extremely helpful and explained fully the problem and he was able to retrieve all my files from the damaged hard drive, what a relief! I would highly recommend Cheadle Data Recovery and John Reid.
Paul Brooks
Paul Brooks
17:38 25 Jan 20
My company laptop hard drive failed and was in a very very very poor condition and when we came to use our backups we found that these were corrupted too. Despite the condition of the hard drive John was able to recover all our critical business data from it. As well as being very pleasant to deal with John is incredibly talented when it comes to data recovery; we had our data retrieved and returned to us within three days and the price was reasonable too. John has saved my company days and days of work restoring our database and I cannot thank him enough. I would recommend Cheadle Data Recovery to anyone who finds themselves in a similar situation, many thanks.
Dan Hulme
Dan Hulme
15:44 22 Jan 20
When my HDD wasn’t detected by my laptop I thought that I would be never be able to ever get any of my data back! I was incredibly saddened and frustrated.It wasn’t until my HDD failed that I realised quite how precious much of the now inaccessible data actually was, I had no other backups, something that I mustn’t overlook again!Initially, I followed the online advice of my HDD device manufacturer and sent my HDD to a company based in Surrey. I was absolutely stunned by the quote I received from this company and the very vague claims that the data “may” be recoverable, with no guarantees.A friend recommended that I obtain a quote from Cheadle Data Recovery (CDR). I asked the company in Surrey to return my HDD back to me. I spoke to John at CDR who explained the data recovery process to me in a very easy to understand manner. John is so polite, knowledgeable and reassuring. It is evident that John knows how emotive the issue of data loss can be and my telephone discussion with him put me at ease with the data recovery process and likely costs.Prior to returning my HDD back to me, the company in Surrey miraculously managed to provide me with a revised quote that was 50% less than their original quote! My trust with this company had gone and without any doubts I knew that CDR were the best option. The company in Surrey did return my HDD, but I expressed to John that I was concerned as to whether they may have sabotaged it. Thankfully, following John’s inspection he assured me that this wasn’t the case.The speed of service from CDR was superb, especially considering the fact that my communications with John fell within the Christmas and New Year closure period (John took the time to respond to my initial email during this time, despite the business being closed).Upon finding the fault with my HDD, John phoned me to explain that it was a faulty read/write head that had caused the data to become inaccessible. I was reassured that the price I was quoted by CDR included the necessary donor parts AND a full file listing detailing the recovered data and any data that was problematic (thankfully, none of the files were problematic). It must be noted that the company in Surrey wanted an additional £148.00 + VAT for a file listing to be included. This shows how incredible the value of CDR’s work truly is.Ultimately, I can’t thank John at CDR enough and I’m incredibly impressed by the level of service offered. I would have no hesitation in using CDR’s services again and I will be recommending CDR to everyone and anyone that requires data recovery.
popat kunjar
popat kunjar
17:08 21 Jan 20
We had excellent results and were very happy with our data recovery. CDR operates on a no-recovery, no-fee basis and provides a clear price in advance of you sending your failed device. Communications were very good and the overall service from John was informative and excellent from start to finish.
Jennifer Keller
Jennifer Keller
12:14 21 Jan 20
I could not recommend highly enough!!! I had a Lacie hard drive failure after only 1 year of use and I wasn't proactive in backing up my work. I brought my hard drive to a different company first who charged me tons of money for parts and didn't end up recovering any of my data. When I brought my hard drive to John, we discovered that my hard drive was completely mishandled by the previous company with numerous parts missing among other issues (see pictures of just how bad it was!). Thankfully John was able to work with the hard drive despite the issues and missing parts and recovered the vast majority of my data, saving me from losing countless hours of work and precious memories. Communication with John was excellent from the start with detailed messages and pictures. Very friendly and professional service as well and you can tell he's passionate about his work. In an industry with next to no regulation, it's incredibly hard to know who to trust and who's a scammer. I can tell you now that your hard drive is in very safe hands with John and I coudn't be more grateful for the hard work he put into saving my data. Thank you John!
Mark Metcalf
Mark Metcalf
09:59 13 Jan 20
The Communication around the likely issue, process and timing were clear and a great degree of comfort around the likely degree of success as a result of the discussions with John. Whilst there were no key business documents, there were treasured family photos on the drive which have been fully recovered. Thanks for the support, and highly recommended.
Ryszard Wolski
Ryszard Wolski
16:18 10 Jan 20
After having a Hard Drive on my laptop crash, I took it to a couple of local computer shops, but they couldn't retrieve the data. The drive wasn't responding after mechanical failure. After ringing around many companies found on the internet, I was not inspired with confidence by the vague information and commitment on costs and recovery. It was a 'we'll see when we get it' scenario. I searched further and came across Cheadle Data Recovery. I spoke to John, the owner, who clearly explained all the scenarios and the only possible cost outcomes. John inspired me with confidence and the information on the website confirmed all he had told me, and that there would be no costs for no recovery.I sent the Hard Drive by courier and received a confirmation e-mail when it was received, thereon the communication was good and John was always available to speak to. A ticket was generated and e-mailed so that I was aware of the progress. The data I needed was recovered 100%. I sent an external hard drive, the recovered data was downloaded to it and it was sent back to me. The process was efficient and user friendly. I can recommend CDR highly, the prices were clear and there were no hidden costs, although it is generally a pricey endeavour, the costs were less than other quotes I received.So if you find you are unfortunate enough to find yourself needing these kind of services, you can trust your device in Johns hands.
Bri 542
Bri 542
15:39 07 Jan 20
Needed to recover a hard disk with head failure. Communication was excellent from the outset. Very pleased with the quality and efficiency of CDR's service. Highly recommended
Anthony Smith
Anthony Smith
15:16 06 Jan 20
Completely agree with all the other reviews here. Disastrous spillage over my Apple laptop but John got back everything I needed (and more actually). Couldn't believe he wasn't going to charge if he didn't succeed but goes to show how excellent at his job he is. An industry expert – can't recommend highly enough.
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