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An appreciated data recovery service

In Blog, Successful recovery by AdministratorJanuary 26, 2019

Whilst CDR might receive positive online reviews, it is a very pleasant surprise when a customer goes a little further. This week a parcel arrived. Rather than a HDD or …

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Seagate 2TB Backup Plus – not detected

In Blog, Hard Disk Drive Recovery Case Study, Recovery of the day by AdministratorAugust 23, 2017

23/8/2017 – Seagate 2000GB external HDD – not detected by any computer A Manchester city centre-based Landscape and Ecology consultancy had a considerable number of design files for clients on …

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How to recover Canon video files

In Blog, Memory Stick/Card Recovery Case Study by AdministratorMay 6, 2017

Canon video file data recovery Modern Canon video cameras, or SLRs, with video capability, produce high definition video files. They are widely used by amateur and professional videographers. CDR – …

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When is a single SSD actually two SSDs? Samsung MZRPC512

In Blog, Solid State Disk Recovery Case Study by AdministratorJanuary 27, 2017

A single SSD with two processors in RAID 0. Solid State Disk (SSD) technology is still very much an emerging technology. There are over 100 different manufacturers of SSDs and …

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Toshiba MQ01ABF050 – skewed spindle

In Blog, Hard Disk Drive Recovery Case Study, Successful recovery by AdministratorApril 22, 2016

Case study: Toshiba MQ01ABF050 – skewed spindle An unusual failure in a Toshiba  MQ01ABF050 500GB 2.5″ laptop hard disk drive (HDD). The owner of the laptop had fallen down a …

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Buffalo TeraStation RAID data recovery

In Blog, RAID Data Recovery, Server/RAID Array Recovery Case Study by AdministratorNovember 16, 2015

Four disk Buffalo TeraStation RAID array data recovery During the autumn of 2015, CDR – Manchester Data Recovery Services – has received a total of five Buffalo TeraStations for data …

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Thecus N3200 – 3 Disk RAID 5 recovery

In Blog, Server/RAID Array Recovery Case Study, Successful recovery by AdministratorJune 17, 2015

RAID-5 Recovery after a two disk failure Recently CDR received in a 3 disk Thecus RAID array. This was from a home user which was using a NAS to share …

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HDD Failure: Toshiba MK3265GSXN – firmware or heads?

In Blog, Hard Disk Drive Recovery Case Study by AdministratorJanuary 24, 2015

Mixed symptoms of failure – Toshiba MK3265GSXN This article applies to MK3265GSXN disk and many other ’65GSX’ series of HDD. CDR has seen a high incidence of a very specific …

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Counterfeit Memory Sticks

In Blog, Memory Stick/Card Recovery Case Study, Successful recovery by AdministratorDecember 16, 2014

Counterfeit memory stick data recovery. In previous posts, CDR has highlighted some of the problems when working on counterfeit flash storage (memory sticks and memory cards.) As these devices look …

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Apple XSERVE RAID Recovery – Unusual block ordering

In Blog, Server/RAID Array Recovery Case Study, Successful recovery by AdministratorDecember 4, 2014

Apple XSERVE – Non-standard RAID recovery. A recent CDR RAID-5 case study showed an example of a typical RAID-5 data recovery. This was considered to be ‘typical’ on the basis …

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Data Recovery Case Studies
Too good to be true data recovery
Excellent
Cheadle DATA Recovery Ltd5.0
Based on 383 reviews
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James White
1 day ago
I had a new M.2 NVME drive fail on me with all my project files on so needed to do data recovery, after a bit of looking around my local area I got directed to Cheadle data recovery as the places I enquired with locally didn't deal with M.2 devices

I initially called to seek quotations and John was friendly, polite and professional whilst answering any questions I had about the process, reassuring me that I was dealing with someone who knew what they were doing and giving me confidence that I wouldn't be left short as they operate on a "no recovery, no fee" basis

Even going so far as to give follow up advice afterwards regarding how to create backups and other solutions to prevent this from happening in future. I really appreciate you going the extra mile and I cannot thank you enough for getting me my lost time back
Phill Dixon
2 days ago
Spoke to John at Cheadle Data Recovery about an enterprise grade HDD that needed recovery.
He was completely upfront that the helium filled nature meant it was out of scope but hen spent a great deal of time and effort putting me in contact with places that could.

He has made absolutely nothing off my call but spent 40 mins trying to help and recommending other very specialist recovery firms that could potentially help and explaining the process.

Absolutely brilliant service
Response from the owner:Hello Phill, thank you for the review. Helium filled HDDs present a major technical challenge for data recovery companies when the mechanical components have failed within the HDD. I am not aware of any UK based data recovery company that has a proven success record when working on mechanical failed helium filled hard disks. As such I recommend HelpDisc/HDDSurgery in Serbia or Morde in Portugal who are making genuine recovery attempts on these disks. Both of which perform work on a 'no-recovery, no-fee' basis, and do not charge for the donor HDD.

Unfortunately, I am aware of certain UK based data recovery companies which have charged £1000+ upfront for a recovery attempt on a helium filled disk, where no data has been subsequently recovered, and then on inspection of the disk it has been found that no work has actually taken place. As such, I advise those people with Helium filled HDDs to be cautious of some claims made by certain data recovery companies regarding their technical capabilities and to check the terms of work before any payment is made to the company.

Whilst CDR does not work on mechanically failed helium HDDs, we do still work on helium HDDs which have suffered failure associated with the firmware, printed circuit board, bad sectors/degraded media and corruption of the filesystem.

Best regards, John C. Reid.
RDC Creative Media
1 week ago
I have used Cheadle Data Recovery twice now for failed hard drives, John was so helpful and informative about both jobs and he went above and beyond to make sure that I was completely satisfied. I would HIGHLY recommend Cheadle Data Recovery to anyone looking for help with recovery issues. John is flexible, down to earth and just an all round great guy. I will be using him again if I ever have any issues!
Response from the owner:Hello Rudie, I am glad we were able to bring the job to a positive conclusion and I appreciate the unsolicited review. Best regards, John C. Reid.
LM M
2 weeks ago
I’m not usually someone who posts reviews, but in this case, I felt it was absolutely warranted. My only regret is that I didn’t find Dr. John Reid sooner.
Before reaching him, I had already wasted time, money, and a great deal of emotional energy. I had almost accepted that everything on my Toshiba 2TB drive my personal work, studies, sentimental family photos and videos, and professional work dating back to 2022 was gone for good. Other so-called “professionals” either refused to take on the job due to its complexity or simply didn’t have the expertise.
As a last resort, I emailed John one evening. By 9:00am the next morning, he had already called me. From the start, he was thorough, clear in his explanations, and completely upfront about costs and realistic expectations. I really appreciated that he didn’t offer false hope and maintained professionalism throughout.
I decided to take a chance and made a 70-minute journey with a small glimmer of hope. When I arrived, John didn’t just take the hard drive and send me away he took the time to explain in detail what the issue might be, the possible solutions, and even gave me advice on how to care for hard drives in the future.
He promised an update by the end of the day and he delivered. After I clarified that the drive was 2TB rather than 1TB, he provided a revised quote, which I agreed to. I placed my trust in him while keeping my expectations realistic.
Throughout the process, John kept me informed. When he said recovery might be possible, I remained cautiously optimistic. Then came the moment of truth: I received a link showing which files were recoverable. To my amazement, only a minimal number were damaged.
The relief and happiness I felt seeing those files again is hard to put into words. I truly cannot thank John enough.
I wouldn’t hesitate to recommend him to anyone. The journey was absolutely worth it for such a professional and dedicated service—and I will definitely return with other devices I had previously given up on.
Thank you so much, John.
Response from the owner:Hello "LM M", I am not sure which job/disk this refers to, but thank you for taking the time to write the review and the sentiments. It's worth noting that you chose to visit in person, and it was possible for me to inspect your device during your visit. Unfortunately, on Google Maps a number of data recovery companies have created fake office listings in Manchester (and other city centres) where there are no staff, only a PO Box/Virtual Office. Best regards, Dr John C. Reid.

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CDR - Manchester Data Recovery Services - offers professional services to businesses and home users, and provides the best possible success rates with a fixed price quotation in advance.

Cheadle DATA Recovery Ltd is rated 5 stars on Google Business based on 354 reviews
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Based on 383 reviews

© 2006 - 2025 Cheadle DATA Recovery Ltd ® | VAT no: GB936432027 | Company no: 07992327 | Registered Office: Corner House, 28 Huddersfield Rd, Rochdale, Lancs, OL16 3QF | All amounts quoted are subject to VAT.

  • Home
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    • All Services
    • Hard Disk Drive (HDD)
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    • Server & Exchange
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    • Memory Card & Stick
      • Monolithic storage devices
    • Solid State Disk (SSD)
    • Apple Mac
      • MacBook Pro 2016-2017 Touchbar
  • News & Info
    • News
    • Process and Method
    • Data Recovery Equipment Used
    • How do HDDs work?
      • General information
      • Degraded Media / Bad Sectors
      • File System Corruption & Deleted Data
      • Firmware Failure
      • Printed Circuit Board Failure
      • Mechanical Failure
    • How do SSDs and Memory Sticks work?
    • Privacy Policy
    • GDPR Compliance Policy
    • Case Studies
      • Hard Disk Drive
      • Solid State Disk
      • Server/RAID Array
      • Memory Stick/Card
    • File Listing Software for Data Recovery
    • Sitemap
    • Terms and Conditions
  • Reviews
  • Pricing
    • Pricing
    • Quoted £97 to £120 for Data Recovery?
    • Data declared unrecoverable or misled on price?
    • Non-refundable Fees?
    • RAID Array Prices and Quotations
    • Return media price list
    • Timescale of Services
    • Payment Methods
    • Blog Posts on Pricing
      • Scam Example – Inform & protect yourself
      • Discounts & Special Offers?
      • Free Data Recovery?
      • Secondary Faults
      • £110 for a 500GB Hard Disk in 2016?
      • Expensive Donor Parts – Included
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