World Backup Day — March 31st

In Backup of data, Blog by AdministratorMarch 31, 2015

World Backup Day (?) – March 31st According to an organisation named KeepItSafe it is “World Backup Day”. This may have passed readers by previously, as it is a fairly …

Symantec: ‘NetBackup 7.5 speeds backup 100X’ • The Register

In Backup of data, Blog by AdministratorFebruary 6, 2012

Symantec Backup – Behind the curve? Symantec: ‘NetBackup 7.5 speeds backup 100X’ • The Register. Well done Symantec! {Ahem} You are only several years behind the likes of DeltaCopy / …

Excellent

Cheadle DATA Recovery Ltd5.0

Based on 380 reviews

See all reviews

review us on

LM M

3 days ago

I’m not usually someone who posts reviews, but in this case, I felt it was absolutely warranted. My only regret is that I didn’t find Dr. John Reid sooner.
Before reaching him, I had already wasted time, money, and a great deal of emotional energy. I had almost accepted that everything on my Toshiba 2TB drive my personal work, studies, sentimental family photos and videos, and professional work dating back to 2022 was gone for good. Other so-called “professionals” either refused to take on the job due to its complexity or simply didn’t have the expertise.
As a last resort, I emailed John one evening. By 9:00am the next morning, he had already called me. From the start, he was thorough, clear in his explanations, and completely upfront about costs and realistic expectations. I really appreciated that he didn’t offer false hope and maintained professionalism throughout.
I decided to take a chance and made a 70-minute journey with a small glimmer of hope. When I arrived, John didn’t just take the hard drive and send me away he took the time to explain in detail what the issue might be, the possible solutions, and even gave me advice on how to care for hard drives in the future.
He promised an update by the end of the day and he delivered. After I clarified that the drive was 2TB rather than 1TB, he provided a revised quote, which I agreed to. I placed my trust in him while keeping my expectations realistic.
Throughout the process, John kept me informed. When he said recovery might be possible, I remained cautiously optimistic. Then came the moment of truth: I received a link showing which files were recoverable. To my amazement, only a minimal number were damaged.
The relief and happiness I felt seeing those files again is hard to put into words. I truly cannot thank John enough.
I wouldn’t hesitate to recommend him to anyone. The journey was absolutely worth it for such a professional and dedicated service—and I will definitely return with other devices I had previously given up on.
Thank you so much, John.

Scott Douglas Audio

5 days ago

Really honest guy, he’s not in the business of ripping anyone off, and actually helped me fix the problem myself/save a lot of money.

Although I didn’t need Johns services this time I would absolutely recommend anyone get in touch. God forbid but if I ever have another data disaster I’m coming here first!!!

Response from the owner:Hello Scott, thank you for the review. Over the phone I aim to provide advice that is in a potential customer's best interest. In this case, due the nature of the fault, I advised just waiting a couple of days, as it was possible that the SSD would re-enter an accessible state.

It is also this very situation as to why certain data recovery companies offer free (same day) collection services - they want to minimize the opportunity that a potential customer has to resolve the issue in their own time, and know there could be a quick and easy fix.

This is why I typically advise, that where possible, someone facing data loss should take their time, and consider a data recovery service provider carefully - generally it is a good idea to looked beyond the Google sponsored/paid adverts at the top of the search results.

Best regards,
John C. Reid.

Noel Frith

1 week ago

I have read most of the reviews on this page and I can relate to a similar situation myself with those of John Cartwright. I was recommended to consult Cheadle Data Recovery Ltd, so I telephoned John Reid and explained the situation. This was on the 23rd Feb. '26. From the receipt of my harddrive by him a few days later, I was kept informed regularly as to how the recovery was developing and the technical details involved. Also, the cost of the recovery was outlined to me in full at the outset and any questions I had were answered to the full. I must admit, I was totally resigned to the fact that I had lost everything. Now,I'm a happy chap once more!
I cannot thank Dr. Reid enough for the work and effort he has put into this recovery. I have every confidence in recommending his
expertise to anyone who could be in the same boat in the future.

Noel Frith.

Response from the owner:Hello Noel, thank you for the review. I am glad the process and result was a positive one for you. In this case you had a 500GB 2.5" Seagate HDD (ST9500325AS) dating from about 2010. When powered on the HDD made a high pitched noise as the platters were spinning. This was due to the head-assembly failing. In particular read-write head #0 was degraded, but still had some limited functionality to read the firmware modules. Heads 1, 2 and 3 were OK. The head-assembly was replaced and it was possible to read the majority of the data from platter surface 0 as well as platter surfaces 1, 2 and 3. Best regards, John C. Reid.

Jim Waddington

1 week ago

Although my lost data wasn't able to be recovered, the service delivery I received was both professional & personable
from start to finish. John was honest regarding his expectations from the off which I felt was a refreshingly good attitude when considering the onslaught of pushy sales speak from other companies I called before choosing this
5 star, highly recommended, friendly company.

Response from the owner:Hello Jim, thank you for the review. In this case the guidance I provided from your initial enquiry was that the chances of a successful recovery was low. This was due to the fact that a significant amount of data had been written to the memory stick since the device had been formatted. And, as a consequence the critical (lost) data may well have been overwritten by the new data.

This of course, will not stop certain data recovery companies providing unrealistic claims about what can be achieved. The main aim of course being to receive the device and charge an upfront non-refundable fee regardless of the situation.

CDR's standard terms operate on the basis that the data recovery fee is payable only at the end of the work if there has been a successful recovery. Despite the non-recovery, you offered to pay our fee. It was not expected, but certainly appreciated, and in particular your appreciation of the working-time required to make the recovery attempt. Best regards, John C. Reid.