News & Blog - Cheadle DATA Recovery Ltd

BBC News – World’s first ‘tax’ on Microsoft’s Internet Explorer 7

In Blog, Hard Disk Drive News by AdministratorJune 14, 2012

Stop using old web-browsers – time for a tax? BBC News – World’s first ‘tax’ on Microsoft’s Internet Explorer 7. Not even a hint of data recovery news in this …

Hard disk drive prices to remain high until 2014

In Blog, Hard Disk Drive News by AdministratorJune 11, 2012

HDD prices to remain high until 2014? Hard disk drive prices to remain high until 2014 | ITProPortal.com. It might seem like old news now, but the effects are still …

EMC World 2012: EMC bangs the drum for disk storage | IT PRO

In Blog, Hard Disk Drive News by AdministratorMay 30, 2012

EMC pushes HDD ahead of Tape for backup. EMC World 2012: EMC bangs the drum for disk storage | IT PRO. I’d agree that in some respect tape backup is …

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Hard disk drive firmware – what is it?

In Blog, Information by AdministratorMay 22, 2012

Firmware failures in HDDs. Put simply the firmware of the hard disk drive is ‘operating system’ of the hard disk which allows it to function. It is, of course, a …

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More on SSD – so very reliable or not…

In Blog, Hard Disk Drive News by AdministratorMay 15, 2012

Solid State Disks – are they any more reliable than HDDs? Drop them, throw them, put them in water, they’ll keep working! I remember when CDs were touted to have …

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Reference: Inside a Hard Disk Drive

In Blog, Hard Disk Drive News by AdministratorApril 30, 2012

The internal components of a HDD. On most occasions, we consider it important to explain to customers what exactly has gone wrong with their hard disk drive. Given that most …

Week beginning 30th of April – working hours

In Blog, Information by AdministratorApril 30, 2012

Due to commitments which relate to standing as a candidate in the local elections on Thursday the 3rd of May the following office hours will apply for the week beginning …

Flash NAND media – an introduction

In Blog, Information by AdministratorApril 25, 2012

Solid state disks and memory sticks. Flash NAND based media is a non-volatile storage device. Flash-based storage media is found in camera memory cards, USB pen drives, camcorders, mobile phones, …

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How easy is it to find a donor hard disk drive? Part 2 – PCBs

In Blog, Hard Disk Drive News, Successful recovery by AdministratorApril 20, 2012

How to find a donor PCB for HDD data recovery. In a follow up to the initial post, “How easy is it to find a donor hard disk drive? Part …

WD pushes out super-slim shock-resistant Ultrabook drive

In Blog, Hard Disk Drive News by AdministratorApril 12, 2012

Shock resistant HDD? We don’t think so. WD pushes out super-slim shock-resistant Ultrabook drive • The Register. 500GB on a single platter for a laptop 2.5-inch hard disk drive. Quite …

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Excellent

Cheadle DATA Recovery Ltd5.0

Based on 383 reviews

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James White

2 days ago

I had a new M.2 NVME drive fail on me with all my project files on so needed to do data recovery, after a bit of looking around my local area I got directed to Cheadle data recovery as the places I enquired with locally didn't deal with M.2 devices

I initially called to seek quotations and John was friendly, polite and professional whilst answering any questions I had about the process, reassuring me that I was dealing with someone who knew what they were doing and giving me confidence that I wouldn't be left short as they operate on a "no recovery, no fee" basis

Even going so far as to give follow up advice afterwards regarding how to create backups and other solutions to prevent this from happening in future. I really appreciate you going the extra mile and I cannot thank you enough for getting me my lost time back

Phill Dixon

3 days ago

Spoke to John at Cheadle Data Recovery about an enterprise grade HDD that needed recovery.
He was completely upfront that the helium filled nature meant it was out of scope but hen spent a great deal of time and effort putting me in contact with places that could.

He has made absolutely nothing off my call but spent 40 mins trying to help and recommending other very specialist recovery firms that could potentially help and explaining the process.

Absolutely brilliant service

Response from the owner:Hello Phill, thank you for the review. Helium filled HDDs present a major technical challenge for data recovery companies when the mechanical components have failed within the HDD. I am not aware of any UK based data recovery company that has a proven success record when working on mechanical failed helium filled hard disks. As such I recommend HelpDisc/HDDSurgery in Serbia or Morde in Portugal who are making genuine recovery attempts on these disks. Both of which perform work on a 'no-recovery, no-fee' basis, and do not charge for the donor HDD.

Unfortunately, I am aware of certain UK based data recovery companies which have charged £1000+ upfront for a recovery attempt on a helium filled disk, where no data has been subsequently recovered, and then on inspection of the disk it has been found that no work has actually taken place. As such, I advise those people with Helium filled HDDs to be cautious of some claims made by certain data recovery companies regarding their technical capabilities and to check the terms of work before any payment is made to the company.

Whilst CDR does not work on mechanically failed helium HDDs, we do still work on helium HDDs which have suffered failure associated with the firmware, printed circuit board, bad sectors/degraded media and corruption of the filesystem.

Best regards, John C. Reid.

RDC Creative Media

1 week ago

I have used Cheadle Data Recovery twice now for failed hard drives, John was so helpful and informative about both jobs and he went above and beyond to make sure that I was completely satisfied. I would HIGHLY recommend Cheadle Data Recovery to anyone looking for help with recovery issues. John is flexible, down to earth and just an all round great guy. I will be using him again if I ever have any issues!

Response from the owner:Hello Rudie, I am glad we were able to bring the job to a positive conclusion and I appreciate the unsolicited review. Best regards, John C. Reid.

LM M

2 weeks ago

I’m not usually someone who posts reviews, but in this case, I felt it was absolutely warranted. My only regret is that I didn’t find Dr. John Reid sooner.
Before reaching him, I had already wasted time, money, and a great deal of emotional energy. I had almost accepted that everything on my Toshiba 2TB drive my personal work, studies, sentimental family photos and videos, and professional work dating back to 2022 was gone for good. Other so-called “professionals” either refused to take on the job due to its complexity or simply didn’t have the expertise.
As a last resort, I emailed John one evening. By 9:00am the next morning, he had already called me. From the start, he was thorough, clear in his explanations, and completely upfront about costs and realistic expectations. I really appreciated that he didn’t offer false hope and maintained professionalism throughout.
I decided to take a chance and made a 70-minute journey with a small glimmer of hope. When I arrived, John didn’t just take the hard drive and send me away he took the time to explain in detail what the issue might be, the possible solutions, and even gave me advice on how to care for hard drives in the future.
He promised an update by the end of the day and he delivered. After I clarified that the drive was 2TB rather than 1TB, he provided a revised quote, which I agreed to. I placed my trust in him while keeping my expectations realistic.
Throughout the process, John kept me informed. When he said recovery might be possible, I remained cautiously optimistic. Then came the moment of truth: I received a link showing which files were recoverable. To my amazement, only a minimal number were damaged.
The relief and happiness I felt seeing those files again is hard to put into words. I truly cannot thank John enough.
I wouldn’t hesitate to recommend him to anyone. The journey was absolutely worth it for such a professional and dedicated service—and I will definitely return with other devices I had previously given up on.
Thank you so much, John.

Response from the owner:Hello "LM M", I am not sure which job/disk this refers to, but thank you for taking the time to write the review and the sentiments. It's worth noting that you chose to visit in person, and it was possible for me to inspect your device during your visit. Unfortunately, on Google Maps a number of data recovery companies have created fake office listings in Manchester (and other city centres) where there are no staff, only a PO Box/Virtual Office. Best regards, Dr John C. Reid.

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BBC News – World’s first ‘tax’ on Microsoft’s Internet Explorer 7

Hard disk drive prices to remain high until 2014

EMC World 2012: EMC bangs the drum for disk storage | IT PRO

Hard disk drive firmware – what is it?

More on SSD – so very reliable or not…

Reference: Inside a Hard Disk Drive

Week beginning 30th of April – working hours

Flash NAND media – an introduction

How easy is it to find a donor hard disk drive? Part 2 – PCBs

WD pushes out super-slim shock-resistant Ultrabook drive

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New Year 2026 – Business Resumes

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CDR – Closed: 26th May to 6th June, 2025.

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