Micro-Jogs and the use in Data Recovery The “Micro-Jogs” of a hard disk drive refers to the distance between read and write head elements calculated by the manufacturer. The values …
WD20NMVW mechanical failure
28/07/2017 – WD20NMVW – Failed Read-Write Heads A 2000GB (2TB) portable HDD was being used by a furniture design company to store data associated with their newly designed products, as …
Detached read-write heads
28/6/2017 – HDD read/write heads detached A Western Digital My Passport 500GB was received for recovery. The drive was spinning, but an audible clicking and scratching sound could be heard. …
WD 2TB My Passport Dropped on the Floor
27/06/2017 – WD 2TB My Passport – Dropped on the floor A 2TB (2000GB) Western Digital My Passport Ultra portable HDD was dropped by the customer on the floor. The …
WD 4TB CCTV Deleted video
26/06/2017 – Western Digital 4TB (4000GB) – CCTV Deleted video Requires deleted/lost footage to be recovered. The drive was part of a CCTV recorder. The data required is part of …
Western Digital acquires SanDisk
Western Digital and SanDisk merger. Since CDR – Manchester Data Recovery Services – started trading in 2006 there have a number of hard disk manufacturers which have acquired other companies. …
Western Digital DCM configuration – donor parts
Western Digital donor parts – DCM configuration Matching the DCM configuration of a donor and patient hard disk drive is critical to the success of any replacement of the failed …
HDD Failure: WD10EZEX-07ZF5A0 – Motor bearing
Model number: WD10EZEX-07ZF5A0 (Western Digital 1TB Blue) Serial: WMC1S7148812 Date of manufacture: November 2013 The hard disk drive was from inside a desktop computer belonging to a German multinational engineering …
HDD failure of the month – WD20EARX / WD1001FALS
Western Digital (WD) HDD firmware failure – ‘Slow Responding Fault’ UPDATE 15/06/2016: The fault described in the case study below can be common in all modern Western Digital hard disk …
Difficult donor parts – HDD headmap mismatch
Hard to find donor parts for HDD recovery. This is a hard disk drive that we received earlier in the month. The HDD had a failure of the read/write heads. …
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